support tickets for over two months
💰Billing✅Solved
Hi, I need urgent assistance regarding a billing dispute. I've been reaching out via email and support tickets for over two months now, but I have received no response while my card continues to be charged automatically.
I am being billed for services that have not been working as intended since day one. I have already provided evidence of these issues in my previous tickets, yet the support team has completely ignored me for 60+ days.
It is unacceptable to charge a customer for a non-functional service and then provide zero support. I am requesting a full refund for these charges.
Could a moderator or staff member please look into this?
My Case/Ticket ID is: [01998120]
Latest Invoice: IN-58644396
I would appreciate it if someone could finally address this so I don't have to take further action through my bank.01998120
I am being billed for services that have not been working as intended since day one. I have already provided evidence of these issues in my previous tickets, yet the support team has completely ignored me for 60+ days.
It is unacceptable to charge a customer for a non-functional service and then provide zero support. I am requesting a full refund for these charges.
Could a moderator or staff member please look into this?
My Case/Ticket ID is: [01998120]
Latest Invoice: IN-58644396
I would appreciate it if someone could finally address this so I don't have to take further action through my bank.01998120
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