PUBG MOBILE•5y ago

Ye, how do I contact pubg Mobile?

IIshowVELOCITY Ye, how do I contact pubg Mobile?

xzi•6/15/21, 10:06 PM

Please read the subpoint 2.12 in #faq completely.

Eera When will the game be optimized on the iPad Pro 2021? My buttons are like halfwa...

.Ṇadïa.🌴•6/15/21, 10:19 PM

feel free to submit a report in #old regarding the issue.

Sb7e•6/15/21, 10:47 PM

hi guys i have an issue , someone linked his facebook recently to my account i dont know how he entered my account , how i can unlink it it says it should be 21 days or something

�

👑⚔ I S S A M ⚔👑•6/15/21, 10:50 PM

Hello, my twitter Account was hacked
The twitter was linked to my pubg account

So the hacker accessed my twitter
After 1 week I got my twitter back
But the hacker linked a VK account to my pubg account

Now I'm not able to remove the hacker
He is accessing the account and using cheats

I paid +1500$ on my account

And the hacker is blackmailing me

Tried to contact pubg support more than 15 times but no response

Please help!!

Deleted User•6/15/21, 10:51 PM

LoOoFi

The customer service might take some time to reply, be patient.

DDeleted User @👑⚔ LoOoFi ⚔👑 The customer service might take some time to reply, be patient.

�

👑⚔ I S S A M ⚔👑•6/15/21, 10:51 PM

They reply that they don't support English users + the hacker is using cheats!!

�👑⚔ I S S A M ⚔👑They reply that they don't support English users + the hacker is using cheats!!

Deleted User•6/15/21, 10:52 PM

Could you share a screenshot of the English users part?

Eera When will the game be optimized on the iPad Pro 2021? My buttons are like halfwa...

iambader•6/15/21, 10:53 PM

Same issue

Deleted User•6/15/21, 10:53 PM

Feel free to report in #old.

SSb7e hi guys i have an issue , someone linked his facebook recently to my account i d...

xzi•6/15/21, 10:54 PM

Any social media account must be linked for at least 21 days first before you can unlink it.

DDeleted User Could you share a screenshot of the English users part?

�

👑⚔ I S S A M ⚔👑•6/15/21, 10:54 PM

faizan•6/15/21, 10:54 PM

My account ban I want unban my account

PUBG MOBILE•6/15/21, 10:54 PM

Please refer to the private message from @PUBG MOBILE for further information, @faizan.

Deleted User•6/15/21, 10:55 PM

LoOoFi

You sent mail to the wrong email. That is Korean version email.

�

👑⚔ I S S A M ⚔👑•6/15/21, 10:55 PM

I got banned for 1 day how to unban

PUBG MOBILE•6/15/21, 10:55 PM

Please refer to the private message from @PUBG MOBILE for further information, @

LoOoFi

iss6m•6/15/21, 11:01 PM

Why I can't send messages anymore from my main discord account

xzi•6/15/21, 11:03 PM

@iss6m You have been muted by the bot automatically for using a word.

iss6m•6/15/21, 11:03 PM

Which one

DDeleted User @👑⚔ LoOoFi ⚔👑 You sent mail to the wrong email. That is Korean version email.

xzi•6/15/21, 11:04 PM

Also refer to this response,@iss6m.

iss6m•6/15/21, 11:04 PM

So what is the correct email

Iiss6m So what is the correct email

xzi•6/15/21, 11:08 PM

You may try using this:
pubgmobile_cs@tencentgames.com

iss6m•6/15/21, 11:09 PM

I Did already

iss6m•6/15/21, 11:09 PM

xzi•6/15/21, 11:09 PM

Do you have access to your account as of now, @iss6m ?

iss6m•6/15/21, 11:09 PM

Yes I do

xzi•6/15/21, 11:10 PM

Only the customer service in-game will be able to assist with account related issues. The email is for general inquiries only,@iss6m.

iss6m•6/15/21, 11:11 PM

I also did send

iss6m•6/15/21, 11:11 PM

The problem is there is no clear response

xzi•6/15/21, 11:12 PM

If you did then please wait patiently. You may refer to subpoint 5.55.5 in #faq.

Iiambader Same issue

era•6/15/21, 11:28 PM

2k for an iPad I can’t use on a game imagine

Eera 2k for an iPad I can’t use on a game imagine

xzi•6/15/21, 11:41 PM

Not all devices are well optimized yet. Specially the newer ones like yours. You can help out by providing feedback in #old and hopefully it will be optimised for your device soon.

Spaldingintirtiklari•6/15/21, 11:44 PM

I cannot access my account, which is level 65, registered to gokmentinenes@gmail.com. Would you help me with this topic

Eera 2k for an iPad I can’t use on a game imagine

iambader•6/15/21, 11:51 PM

I think it will be resolved with the next update.

Xxzi Only the customer service in-game will be able to assist with account related is...

iss6m•6/16/21, 12:29 AM

But the hacker is trying to get the account baned

! مـــحــارب•6/16/21, 12:55 AM

my account was hacked

! مـــحــارب•6/16/21, 12:56 AM

@Deleted Usersir

丨

丨𝔖𝔫𝔦𝔭𝔢𝔯•6/16/21, 1:04 AM

Hello. There one. Of. Bast. Hack on. Pubg mobile it’s id on 5215587853

丨

丨𝔖𝔫𝔦𝔭𝔢𝔯•6/16/21, 1:04 AM

Go to this person it’s hard I’ve never see of a hat like this he’s shooting behind the wall behind of food and he is a glitch into the wood in the world

LionF•6/16/21, 1:05 AM

I have the same problem as iss6m

Abdo Shehata•6/16/21, 1:36 AM

hello i have a problem in my account when i was ranken to conquer my acc have been freezed for no thing and all acc with me all premuim acc any acc of them it price is more than 5000$ my acc is : 5159494260

Abdo Shehata•6/16/21, 1:37 AM

can you tell me why my acc is freezed for no thing bro @Deleted User

Abdo Shehata•6/16/21, 1:38 AM

after i reache ace 6 star my acc is freezed 2 month for no thing plz tell me why bro

PGツFLIRTY•6/16/21, 2:07 AM

how I can change my 3rd link?

a.ranver•6/16/21, 2:10 AM

Hello, im trying to change my email password on pubg and i dont get the "reset password" option.... How can i get it ???

Mickey Rat•6/16/21, 2:19 AM

Is thos where i can report a hacker?

FranckCastle•6/16/21, 2:21 AM

Nope. Report them in-game.

Mickey Rat•6/16/21, 2:21 AM

I did but its not visible in screenshot. I took a video instead.

FranckCastle•6/16/21, 2:22 AM

Upload the video to a hosting website such as YouTube and send the link to the in-game Customer Service along your report.

Ye, how do I contact pubg Mobile?

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