Hi, i don't know why my connection always getting terminated I'm not using vpn and my Internet is go

Hi, i don't know why my connection always getting terminated I'm not using vpn and my Internet is good, i tried to restart the device and clearing the cache but it didn't help and i also tried the 4.9 and 4.3 in #faq (changing the DNS ) but i still didn't work

Screenshot_2021-09-08-20-52-12-983_com.tencent.ig.jpg

Ttical Hi, i don't know why my connection always getting terminated I'm not using vpn a...

MoSeliem•9/8/21, 7:58 PM

What is your region?

ticalOP•9/8/21, 7:59 PM

MENA I'm from Morocco

ticalOP•9/8/21, 7:59 PM

playing in Europe server

Ttical playing in Europe server

MoSeliem•9/8/21, 8:01 PM

Considering that you tried all the aforementioned solutions, your issue might be related to your network connection.
You have to contact your ISP to check if your connection is throttled or there are some kind of blocked servers that affects your game experience.

ticalOP•9/8/21, 8:03 PM

ok thanks

MoSeliem•9/8/21, 8:06 PM

You are welcome!

Burkevich21•9/8/21, 8:27 PM

What I need to do if I can’t check an app ( to give an certification) of beta test , a was playing in beta test, but an certification has ended, and I can’t check it again. ?

Yaseen Shah•9/8/21, 8:33 PM

Hii
When will this season end?

YYaseen Shah Hii When will this season end?

Rebel•9/8/21, 8:34 PM

September 17.

RRebel September 17.

Yaseen Shah•9/8/21, 8:35 PM

Okay thanks

Burkevich21•9/8/21, 8:35 PM

What I need to do if I can’t check an app ( to give an certification) of beta test , a was playing in beta test, but an certification has ended, and I can’t check it again. ?

BBurkevich21 What I need to do if I can’t check an app ( to give an certification) of beta te...

MoSeliem•9/8/21, 8:37 PM

Once the certificate is expired, your only option is to reinstall the game.
However, this might prevent you from accessing the beta version as your beta code is supposed to work only one time.

Mr.smile•9/8/21, 8:52 PM

plaz help

Mr.smile•9/8/21, 8:53 PM

any one can help me plz

Quendi•9/8/21, 8:55 PM

Please state your issue, @Mr.smile.

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 8:58 PM

How can i apply for esports room card kr version?

QQuendi Please state your issue, @Mr.smile.

Mr.smile•9/8/21, 8:58 PM

The hacker is working on canceling my account using and useing third software program to band the account for 7 days

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 8:59 PM

@Quendi
How can i apply for esports room card kr version?

Quendi•9/8/21, 9:00 PM

We only provide support for PUBG MOBILE global version, @��.

QQuendi Please state your issue, @Mr.smile.

Mr.smile•9/8/21, 9:07 PM

Mr.smile — Today at 00:06
I wrote to customer service and they told me that the account was transferred to the relevant department and it takes 60 days to fix the problem, but the hacker will cancel my account from the game from the account for 7 days, and therefore I cannot access my account. What should I do

Mr.smile•9/8/21, 9:08 PM

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 9:10 PM

@Quendi how can i get esports room for my tour?
Globl

xzi•9/8/21, 9:12 PM

You may refer to this pinned message, @��:
questions

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 9:13 PM

Link not working

MMr.smile Click to see attachment

Quendi•9/8/21, 9:13 PM

Unfortunately, if your account gets suspended either by you or any unauthorized person, there is absolutely nothing we can do in this regard. Please be advised that your account security is your own responsibility. You should never share your login credentials with anyone and use two-factor authentication. Your patience is highly appreciated until the customer service will solve your issue.

Xxzi You may refer to this pinned message, @𝗠𝗶𝗛𝗼𝗦𝗵: https://discord.com/channel...

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 9:15 PM

Sir link is not working
Can you describe me pleasr

Eerror - OOO till 12/16 If players want to conduct a third-party authorized PUBG MOBILE tournament for c...

xzi•9/8/21, 9:15 PM

Please refer to this, @��:

Xxzi Please refer to this, @𝗠𝗶𝗛𝗼𝗦𝗵:

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 9:17 PM

Sir o have tried that way many times
I already Had managed more than 6 tournament without esports
Because i got no reply from that application any time

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 9:19 PM

Sir?

�𝗠𝗶𝗛𝗼𝗦𝗵 Sir o have tried that way many times I already Had managed more than 6 tournamen...

xzi•9/8/21, 9:21 PM

You will be contacted if and when your application is approved.

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 9:22 PM

Why my application is not acpting
I had filled in the right way.
I dont understand what is the mistake

QQuendi Unfortunately, if your account gets suspended either by you or any unauthorized ...

Mr.smile•9/8/21, 9:23 PM

Did you know that I recharged my Royal Pass account from Season 4
You know I applied 3 weeks ago and so far nothing has happened
And you tell me that I shared my account data with someone, and you give the hacker a lot of time to do what they want
Frankly and realistically, the level of security you have is very low and weak. A global game that cannot maintain its users' accounts, oh my god

�𝗠𝗶𝗛𝗼𝗦𝗵 Why my application is not acpting I had filled in the right way. I dont understa...

xzi•9/8/21, 9:24 PM

You may apply again in the future. Sadly, this is something we can't help you with.

MMr.smile Did you know that I recharged my Royal Pass account from Season 4 You know I app...

Quendi•9/8/21, 9:25 PM

Your frustration is totally comprehensible but please understand that we are not affiliated with customer service and we can't help you with such account related issues in any way.

Mr.smile•9/8/21, 9:25 PM

Your reply indicates that my account will not be able to be returned. Thank you, PUBG

Xxzi You may apply again in the future. Sadly, this is something we can't help you wi...

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𝗠𝗶𝗛𝗼𝗦𝗵•9/8/21, 9:27 PM

i am very disappointed with this sir.i have applied more then 7-8 times.sir please help me..
I am using advance room instead of esports. This is very disappointing sir.

�𝗠𝗶𝗛𝗼𝗦𝗵 😷i am very disappointed with this sir.i have applied more then 7-8 times.sir pl...