PUBG MOBILE•5y ago

Please try reinstalling the game from the Google Play Store or AppStore.

ККуча ДНК Hi. I need ip address europe server. My ping is too high. This need for technica...

PistonOP•11/4/21, 6:09 AM

We do not have public information of this. Please contact your Internet service provider instead.

PistonOP•11/4/21, 6:09 AM

Please report this issue in No Access and include the following information, @ninjer01 and @Hunterr:

Numeric User Identification

Device

Wi-Fi or Cellular

Country

Куча ДНК•11/4/21, 6:11 AM

@Piston ok. I must to contact the provider and you will provide them with all the information they need. right?

ККуча ДНК <@149350774554624000> ok. I must to contact the provider and you will provide th...

PistonOP•11/4/21, 6:12 AM

Unfortunately, we will not be able to assist you beyond this. You need to contact your Internet service provider and find the best solution.

Axar•11/4/21, 6:12 AM

Can you help me with PUBG mobile campus series

Куча ДНК•11/4/21, 6:16 AM

@Piston I don't understand. I must contact with my provider, and you with my provider fixing problem with ping?

AAxar Can you help me with PUBG mobile campus series

PistonOP•11/4/21, 6:16 AM

What is your country?

Куча ДНК•11/4/21, 6:16 AM

@Piston sorry, I'm Russian and my English is bad

ККуча ДНК <@149350774554624000> I don't understand. I must contact with my provider, and y...

PistonOP•11/4/21, 6:17 AM

Yes, you must contact your Internet service provider and ask them to fix the issue.

Куча ДНК•11/4/21, 6:18 AM

@Piston my provider say: I must know ip server

PPiston What is your country?

Axar•11/4/21, 6:18 AM

USA

ККуча ДНК <@149350774554624000> my provider say: I must know ip server

PistonOP•11/4/21, 6:19 AM

Sorry, but such an information is not public, so unfortunately I do not know. Feel free to contact the in-game customer service.

AAxar USA

PistonOP•11/4/21, 6:19 AM

Can you please provide the source or screenshot to this event?

PPiston Can you please provide the source or screenshot to this event?

Axar•11/4/21, 6:20 AM

nvm i got the link

Куча ДНК•11/4/21, 6:21 AM

@Piston support in game does not answer

ККуча ДНК <@149350774554624000> support in game does not answer

PistonOP•11/4/21, 6:22 AM

Please wait patiently for a response as the customer service receives an enormous amount of requests every day.

Куча ДНК•11/4/21, 6:23 AM

Support answer me one time in 2 month

Куча ДНК•11/4/21, 6:23 AM

@Piston Support answer me one time in 2 month

ККуча ДНК <@149350774554624000> Support answer me one time in 2 month

PistonOP•11/4/21, 6:26 AM

You can send them another message as a kind reminder if they had not responded to you within a reasonable time span.

Hunterr•11/4/21, 6:27 AM

I bought the whitee bear suit and did not get item . And I bought bear tokens and the event is now gone

Hunterr•11/4/21, 6:28 AM

What happens to items I paid for but did not receive and will I get refund for bear tokens I paid for? The event suppose to go on longer but now it’s gone . I spent cause it said even goes on for lots of days

PistonOP•11/4/21, 6:29 AM

We will get back to you regarding this issue. Can you please provide us with a short video recording, @Hunterr?

Hunterr•11/4/21, 6:31 AM

How do I do that and what do I record ? The event is now gone. I only have this pic

Hunterr•11/4/21, 6:31 AM

I got the brown bear set aswell and I’m wearing it now

PistonOP•11/4/21, 6:31 AM

So, you did not receive the White Bear Set?

Hunterr•11/4/21, 6:31 AM

I did not get white bear set

Hunterr•11/4/21, 6:31 AM

I got the head but not@oitfit

PistonOP•11/4/21, 6:31 AM

Noted, thank you for the information.

shakthi•11/4/21, 6:34 AM

If I play PUBG in a phone that the bootloader is unlocked then there will be any problem for my PUBG id

PPiston Please try reinstalling the game from the Google Play Store or AppStore.

wonderism•11/4/21, 6:42 AM

Noted will do when I have better connection. Thank you for the reply!

Sshakthi If I play PUBG in a phone that the bootloader is unlocked then there will be an...

PistonOP•11/4/21, 6:42 AM

It should be fine.

toxstorm•11/4/21, 6:44 AM

@Piston hey help me with region change issue

PistonOP•11/4/21, 6:44 AM

Please provide us with additional details of your issue and a screenshot.

toxstorm•11/4/21, 6:44 AM

I try to change region but it shows a parameter error

toxstorm•11/4/21, 6:44 AM

@Piston in dm or here in this channel?

Ttoxstorm I try to change region but it shows a parameter error

PistonOP•11/4/21, 6:45 AM

Regarding the Parameter Error issue, can you please refer to this solution and see if it helps?

https://discord.com/channels/393088095840370689/481197473403240451/899613446776164383

toxstorm•11/4/21, 6:52 AM

@Piston what do you by login with linked email?

toxstorm•11/4/21, 6:52 AM

I didn't understand

Ttoxstorm <@149350774554624000> what do you by login with linked email?

PistonOP•11/4/21, 6:52 AM

You need to log into your PUBG MOBILE account via your linked e-mail address.

Deleted User•11/4/21, 6:52 AM

Why this event completely disappeared? Also the coin for redeem also disappeared

toxstorm•11/4/21, 6:53 AM

@Piston I did so right now but still shows parameter error

DDeleted User Why this event completely disappeared? Also the coin for redeem also disappeared

PistonOP•11/4/21, 6:53 AM

We currently do not have any information yet, please keep an eye out for No Access.

Ttoxstorm <@149350774554624000> I did so right now but still shows parameter error🤐

PistonOP•11/4/21, 6:54 AM

Can you please restart your game and try again?

toxstorm•11/4/21, 6:54 AM

Ok I'll try

toxstorm•11/4/21, 6:57 AM

Didn't work

@Piston

Ttoxstorm Didn't work🙃😢<@149350774554624000>

PistonOP•11/4/21, 6:58 AM

If the issue persists, please report it in No Access and include the following information:

Numeric User Identification

Device

Wi-Fi or Cellular

Country

Video Recording

Jake | DYDX•11/4/21, 6:59 AM

I waited for 7 days to unlink my twitter from my account after 6 days it said failed to unlink and then it said version difference error and then it said 7 days again. Is there any way I can transfer my pubg account to bgmi only option is twitter but I can't unlink my old and add new one@Piston