Login with your email and try again, if the issue persist please contact with in-game customer service. We are unable to help you with any account related issue through the community.
This channel is specifically for game related support. If you need any support regarding this discord server kindly ask your query in No Access. For general conversation kindly move to No Access
Try changing your ip address if it's not static just restart your router couple of times until the game works. If that didn't help you need to contact your internet service provider.