PUBG MOBILE•5y ago

Is it because of EEA account?

atedsoap•12/23/21, 10:15 PM

my account got hacked they changed my account info they also took my twitter account and changed everything i need help

BBBB Is it because of EEA account?

Quendi•12/23/21, 10:16 PM

Maybe. You will need to add a phone number connected to enable two-factor authentication.

atedsoap•12/23/21, 10:16 PM

can i get help?

Quendi•12/23/21, 10:17 PM

For compromised accounts, please contact customer support in-game and customer service of the compromised social media account for
further assistance, @Unknown user.

As for Twitter, you can submit a ticket to their customer service through the following link and wait patiently for a response. They usually respond within 24 hours.
https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised.

QQuendi Maybe. You will need to add a phone number connected to enable two-factor authen...

BBBOP•12/23/21, 10:17 PM

For EEA account, there is no such function

Quendi•12/23/21, 10:17 PM

Then you will not have an option to enable two-factor authentication either, @Unknown user.

QQuendi Then you will not have an option to enable two-factor authentication either, <@!...

BBBOP•12/23/21, 10:18 PM

EEA account has no functions Country/Region Settings

atedsoap•12/23/21, 10:19 PM

where is the ingame support for pubg

BBBB EEA account has no functions Country/Region Settings

Quendi•12/23/21, 10:19 PM

That is correct. Due to General Data Protection Regulation. Not something we can help with.

Aatedsoap where is the ingame support for pubg

Quendi•12/23/21, 10:19 PM

You may refer to No Access sub point 5.4 for further instructions on how you can contact the customer service.

atedsoap•12/23/21, 10:45 PM

my account got taken he also took my twitter and unlinked it is there a way i can take it out from here?

atedsoap•12/23/21, 10:46 PM

i spent about $3000 on this account

Quendi•12/23/21, 10:47 PM

You may refer to my previous response again, @Unknown user. You may need to retrieve your social media account first if you don't have access to the game. Please contact customer support for further assistance with this. We are unable to help you with this in any way.

atedsoap•12/23/21, 10:47 PM

okay

DRAGOO•12/23/21, 11:20 PM

Hello I got banned two time today in less an hour duo the internet is this some kind of a glitch or what cuz it’s effecting my game play and also got banned in the middle of a tournament so that causing a lot of issues to me

Quendi•12/23/21, 11:21 PM

Share a screenshot of your suspension notice, @Unknown user.

DRAGOO•12/23/21, 11:21 PM

DRAGOO•12/23/21, 11:21 PM

Didn’t screenshot the second one cuz I turned off the game

Dyno•12/23/21, 11:22 PM

Please refer to subpoint(s) 2.12 in No Access for further information, @Unknown user.

DDyno Please refer to subpoint(s) 2.12 in <#638363268565565461> for further informatio...

DRAGOO•12/23/21, 11:23 PM

This is not helping

atedsoap•12/23/21, 11:24 PM

Quendi i am on the customer support page in pubg they are not helping at all

atedsoap•12/23/21, 11:24 PM

i deadass need someone i can call with

Quendi•12/23/21, 11:27 PM

The only way you can contact the customer service is through in-game, @Unknown user. As mentioned earlier, we will not be able to help you with this in any way.

MrGreen•12/23/21, 11:55 PM

Hi, I started to lag in the game, it showed that the best ping on another server, changed the server, it got worse, I want to change the server back, but it's worth a ban for 60 days, please help me change the server now, otherwise it’s very laggy, it’s not possible to play, I will be very grateful for help !!!

Quendi•12/23/21, 11:58 PM

You cannot change your server again before the cool-down, @Unknown user. You will need to wait for that to be over.

charbel2k•12/24/21, 12:05 AM

charbel2k•12/24/21, 12:05 AM

Hello Pubg mobile, my name is Charbel and the reason why I'm sending this text to the support team because my account was panned from the game and the reason why is because my friend gave my account to see the items I have but he did some kind of clutch that got my account banned so if u please help me to get my account back I would be so happy and I would live stream again on my 65k page and thank you. account ID:556177327.

PUBG MOBILE•12/24/21, 12:06 AM

Please refer to the private message from @PUBG MOBILE for further information, @charbel2k.

LoveStreet•12/24/21, 12:06 AM

The event of the glacier upgrade set isn't available yet where is it

Quendi•12/24/21, 12:07 AM

No information regarding this, @Unknown user. Keep an eye on No Access for future announcements.

Deleted User•12/24/21, 12:11 AM

Please remove lucky spin premium crete set in turkey region

Quendi•12/24/21, 12:12 AM

The changes are due to different regions, @Deleted User. Feel free to provide your feedback about that through No Access in compliance with channel's pinned instructions.

BBBOP•12/24/21, 12:16 AM

@Unknown user Can I move my country out of EEA?

Quendi•12/24/21, 12:16 AM

No, @Unknown user.

QQuendi No, <@!852173674916216833>.

BBBOP•12/24/21, 12:17 AM

game support doesn't help?

punk_rated•12/24/21, 12:17 AM

I’ve got my id ban for a week months ago because of a random teammate. I played 2-3 matches with him didn’t knew he was hacking. Now I’m not Able to transfer my account to bgmi. Bgmi support has asked to contact global support for this matter. I’ve invested a lot in my account please help

PUBG MOBILE•12/24/21, 12:17 AM

Please refer to the private message from @PUBG MOBILE for further information, @punk_rated.