* **Durability**: 11 9s * **Availability**: We do have some failure modes we know about that we're n

  • Durability: 11 9s
  • Availability: We do have some failure modes we know about that we're not satisfied with & work is ongoing to hopefully make some meaningful improvements by end of year or early. I think industry standard is 3 9s of availability. Amazon is at 4 9s on their marketing page (not sure what their actual contract states). The internal metrics I've seen so far have us in a pretty healthy spot for the past 30 day average.
  • Performance: TTFB times should have dropped for most uploads/downloads. According to the community https://status.svge.ms we've come down a bit (need to double-check my notes as to where we started during open beta). That status page needs to be contextualized in that it's looking at the worst-case global access time. The data is clearly on the east coast somewhere. We have additional low-level network performance optimization work happening in the next quarter & we hope to cut that worst case by another 25-50% (not much of a difference for most people since access I think tends to be localized). Public buckets will have faster & more stable TTFB times than the S3 endpoint even at launch. Long tail access will drop dramatically by the end of the year & we're hoping to feed this through to S3 as well. Long distance download speeds should be increasing in the next few weeks/month as the TCP stack is tuned on the underlying storage nodes. Concurrent uploads for multipart issue will hopefully be fixed this quarter
  • Regulations: Have not started thinking about this.
As you can tell, performance is a primary focus for this quarter. Availability is a parallel effort with the bulk of the gains probably H1 2023 but lots of interim gains along the way. Unfortunately availability is a very laggy and sporadic indicator to track (5 9s one month, 2 9s the next). The only thing you can really track is day to day availability improvements but not your robustness to outages.
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