Shlappas
Shlappas
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IImmich
Created by Shlappas on 12/23/2024 in #help-desk-support
Issue with duplicate .HEIC [immich-server v1.123.0]
Both mobile app and server are at the same version (1.123.0)
9 replies
IImmich
Created by Shlappas on 12/23/2024 in #help-desk-support
Issue with duplicate .HEIC [immich-server v1.123.0]
Troubleshooting steps so far: - restarting the pod and executing the generate all thumbnails job
9 replies
IImmich
Created by Shlappas on 12/23/2024 in #help-desk-support
Issue with duplicate .HEIC [immich-server v1.123.0]
System details: - running in k8s with the helm chart - values: 
  "env":
    "DB_DATABASE_NAME": "immich"
    "DB_HOSTNAME": "immich-db-rw"
    "DB_USERNAME": "immich"
  "image":
    "tag": "v1.123.0"
  "immich":
    "persistence":
      "library":
        "existingClaim": "immich-library"
  "machine-learning":
    "enabled": true
    "image":
      "tag": "v1.123.0-cuda"
    "persistence":
      "cache":
        "accessMode": "ReadWriteOnce"
        "enabled": true
        "storageClass": "local-path"
        "type": "pvc"
    "resources":
      "limits":
        "nvidia.com/gpu": "1"
      "requests":
        "nvidia.com/gpu": "1"
    "runtimeClassName": "nvidia"
  "redis":
    "enabled": true
  "server":
    "enabled": true
  
  "env":
    "DB_DATABASE_NAME": "immich"
    "DB_HOSTNAME": "immich-db-rw"
    "DB_USERNAME": "immich"
  "image":
    "tag": "v1.123.0"
  "immich":
    "persistence":
      "library":
        "existingClaim": "immich-library"
  "machine-learning":
    "enabled": true
    "image":
      "tag": "v1.123.0-cuda"
    "persistence":
      "cache":
        "accessMode": "ReadWriteOnce"
        "enabled": true
        "storageClass": "local-path"
        "type": "pvc"
    "resources":
      "limits":
        "nvidia.com/gpu": "1"
      "requests":
        "nvidia.com/gpu": "1"
    "runtimeClassName": "nvidia"
  "redis":
    "enabled": true
  "server":
    "enabled": true
9 replies
IImmich
Created by Shlappas on 12/23/2024 in #help-desk-support
Issue with duplicate .HEIC [immich-server v1.123.0]
potentially related: - https://github.com/immich-app/immich/issues/14349 - My thumbnail jobs are not hanging, though, they just fail with the above error message.
9 replies
IImmich
Created by Shlappas on 12/23/2024 in #help-desk-support
Issue with duplicate .HEIC [immich-server v1.123.0]
error message: 
[Nest] 7  - 12/23/2024, 1:27:52 PM   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-thumbnails): Error: Input file contains unsupported image format
[Nest] 7  - 12/23/2024, 1:27:52 PM   ERROR [Microservices:JobService] Error: Input file contains unsupported image format
    at Sharp.toBuffer (/usr/src/app/node_modules/sharp/lib/output.js:163:17)
    at MediaRepository.decodeImage (/usr/src/app/dist/repositories/media.repository.js:57:68)
    at MediaService.generateImageThumbnails (/usr/src/app/dist/services/media.service.js:161:63)
    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
    at async MediaService.handleGenerateThumbnails (/usr/src/app/dist/services/media.service.js:111:25)
    at async JobService.onJobStart (/usr/src/app/dist/services/job.service.js:148:28)
    at async EventRepository.onEvent (/usr/src/app/dist/repositories/event.repository.js:134:13)
    at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
    at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 7  - 12/23/2024, 1:27:52 PM   ERROR [Microservices:JobService] Object:
{
  "id": "8a3ff21c-a1d5-415a-bdcd-cb604f9f2645"
}
[Nest] 7  - 12/23/2024, 1:27:52 PM   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-thumbnails): Error: Input file contains unsupported image format
[Nest] 7  - 12/23/2024, 1:27:52 PM   ERROR [Microservices:JobService] Error: Input file contains unsupported image format
    at Sharp.toBuffer (/usr/src/app/node_modules/sharp/lib/output.js:163:17)
    at MediaRepository.decodeImage (/usr/src/app/dist/repositories/media.repository.js:57:68)
    at MediaService.generateImageThumbnails (/usr/src/app/dist/services/media.service.js:161:63)
    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
    at async MediaService.handleGenerateThumbnails (/usr/src/app/dist/services/media.service.js:111:25)
    at async JobService.onJobStart (/usr/src/app/dist/services/job.service.js:148:28)
    at async EventRepository.onEvent (/usr/src/app/dist/repositories/event.repository.js:134:13)
    at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
    at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 7  - 12/23/2024, 1:27:52 PM   ERROR [Microservices:JobService] Object:
{
  "id": "8a3ff21c-a1d5-415a-bdcd-cb604f9f2645"
}
9 replies