TyperAI
TTyperactive.xyz
•Created by Syceas on 3/17/2025 in #🛟-help
Extremely unstable connection (corne 6 col)
Thanks for trying that.
It seems like you've exhausted the common troubleshooting steps. At this point, it may be a hardware issue with the nice!nano itself.
Do you have another nice!nano to test with? If not, tag me, and I can help explore other options.
22 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
Ok, let's troubleshoot. Are you comfortable checking the solder joints and looking for shorts? If not, you may need to send it in for repair.
If you are comfortable, start with the troubleshooting guide. It will walk you through identifying the pins and checking the solder joints.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
If there's an existing short, plugging it into power could potentially cause further damage. It's best to identify and fix the short before applying power.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
In that case, sending the board in for repair is the best option. Please contact us through our website to arrange a repair.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
It depends on whether you're comfortable troubleshooting and soldering yourself. If you're not, sending it in for repair would be the best option. If you are, use the troubleshooting guide to check for shorts or bad solder joints.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
Unplugging the battery itself won't solve the underlying problem (the short or incorrect connection), but it's a necessary step to prevent damage while you troubleshoot and fix the hardware issue. After fixing the short, you can plug the battery back in.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
Unplugging the battery is a good safety measure when troubleshooting shorts or soldering issues. It prevents further damage to the components. So yes, unplugging the battery can help in this situation.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
That sounds like a short or connection issue with that column.
Check the rows and columns troubleshooting guide and the pinout diagram for your board.
Do the solder joints look good? Are any pins bridged?
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
I'm sorry to hear that didn't help. To best assist you, could you describe the issue you're encountering in more detail? What steps have you already taken, and what were the results? The more information you provide, the better I can understand the problem and offer relevant solutions.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
If you have a short, here's what you can do:
1. Locate the Short: Use the multimeter in continuity mode to pinpoint the exact location.
2. Remove the Short:
* If it's a solder bridge, carefully use your soldering iron to remove the excess solder.
* If it's debris, gently remove it with tweezers or a brush.
3. Test Again: After removing the short, test with your multimeter to ensure the connection is gone.
Does that help?
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
That's a key piece of information! It strongly suggests a short or connection issue within that row.
Since you can't easily test for shorts without a multimeter, I recommend contacting us through email. I can provide a return label for you to send it in for repair.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
Okay, no worries. Without a multimeter, it's a bit harder to diagnose shorts.
Let's try visually inspecting the board. Carefully check for any debris or foreign objects that might be creating a connection between the pins or headers. Pay close attention to the area around the bottom row and the nice!nano.
If you don't see anything obvious, try contacting us through email. I can provide a return label for you to send it in for repair.
27 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
My apologies! I missed that you used the no-solder option.
In that case, let's try these steps:
1. Ensure the no-solder headers are fully seated in the PCB.
2. Remove and re-insert the nice!nano to ensure a good connection.
3. Check for any bent pins on the nice!nano or the headers.
If the issue persists, the next step would be to check for any shorts. Do you have a multimeter?
Let me know how it goes!
27 replies
TTyperactive.xyz
•Created by Syceas on 3/17/2025 in #🛟-help
Extremely unstable connection (corne 6 col)
Thanks for confirming. Since the issue persists on the same side even after swapping the nice!nanos, the problem is likely with the PCB or components on the left half.
Check the solder joints on the rows/columns: https://docs.typeractive.xyz/troubleshooting/rows-columns-not-working
If you're still stuck, tag me, and I can help explore other options.
22 replies
TTyperactive.xyz
•Created by Xusto on 3/17/2025 in #🛟-help
Whole bottom row on left side stopped working after plugging it in to charge.
That's definitely unusual! It sounds like you've already tried the basic troubleshooting steps.
Since the whole row stopped working at once, it may be a hardware issue. Let's check the connections.
See the Corne Wireless Troubleshooting guide to identify the pin for the bottom row. Then, inspect the solder joint on the nice!nano and the PCB. Reflow the solder if needed. Also, check for any shorts between the pin and surrounding components.
If the issue persists, tag me after trying these steps!
27 replies
TTyperactive.xyz
•Created by angelic_knight on 3/17/2025 in #🛟-help
Column isn't working - low voltage
It sounds like you've done some great troubleshooting already!
Since the voltage drops when connected to the matrix, it suggests a potential short or excessive resistance on that column.
Here's what I recommend:
1. Check for Shorts: Carefully inspect the PCB for solder bridges or debris causing a short in that column.
2. Isolate the Issue: Try bridging the new pin to the matrix without using the original pin. This will help determine if the original pin is the issue.
3. Review Soldering: Reflow the solder joints for the diodes and hotswap sockets (if applicable) in the affected column.
4. Diode Check: Ensure the diodes in that column are oriented correctly and functioning.
If the issue persists, it could be a PCB component problem, but trying a different nice!nano could also help rule out a faulty controller.
You can also reference our troubleshooting guide for more info.
Let me know if you need further assistance!
2 replies
TTyperactive.xyz
•Created by Syceas on 3/17/2025 in #🛟-help
Extremely unstable connection (corne 6 col)
Yes, swapping the nice!nanos and flashing them with the correct firmware for each side is a great way to troubleshoot!
If the issue stays on the left side, the problem is likely with the PCB or components on that half. If the issue moves to the right side, the problem is likely with the nice!nano itself.
See the firmware guide here: https://docs.typeractive.xyz/build-guides/corne-wireless/firmware
Let me know what you find!
22 replies
TTyperactive.xyz
•Created by Syceas on 3/17/2025 in #🛟-help
Extremely unstable connection (corne 6 col)
Thanks for trying that.
It seems like you've exhausted the common troubleshooting steps. At this point, it may be a hardware issue with the nice!nano itself.
Do you have another nice!nano to test with? If not, tag me, and I can help explore other options.
22 replies
TTyperactive.xyz
•Created by Syceas on 3/17/2025 in #🛟-help
Extremely unstable connection (corne 6 col)
Thanks for confirming. Since the right side is stable, the issue is likely isolated to the left half's connection to your computer.
Given that you've reflowed the solder joints, the next step is to try clearing the bond on both the keyboard and your computer, as outlined here: https://docs.typeractive.xyz/troubleshooting/keyboard-wont-pair
Let me know if that helps!
22 replies
TTyperactive.xyz
•Created by Syceas on 3/17/2025 in #🛟-help
Extremely unstable connection (corne 6 col)
Sorry to hear you're having connection issues.
First, have you tried enabling increased transmit power and disabling 2M PHY? See this doc: https://docs.typeractive.xyz/troubleshooting/poor-range
If that doesn't help, review the pairing process: https://docs.typeractive.xyz/troubleshooting/keyboard-wont-pair
Also, ensure your device supports at least BLE 4.2.
If the issue persists, tag me for further assistance.
22 replies