Mariner
IImmich
•Created by Mariner on 1/27/2025 in #help-desk-support
Photos disappeared
It took me around three months to backup my photo library from iphone to Immich which I installaed on Synology NAS... I have 114K photos and videos on the iphone and this number showed correctly on immich until yesterday, when the backup was about to finish. It now shows 108900 files backed up, 108400 in the device and these two figures are clearly wrong. First I don't understand why it detects around 6000 files less than actual and second I don't understand why it detects more file that had been backed up instead of showing the same number. I know the project is still under heavy development and bugs are to be expected but anyway, maybe someone has a workaround or a solution to fix this... another glitch I notice is that when I start immich on the iphone, it takes ages before it unfreezes, it takes ages before the backup page shows the numbers and then the cloud icon shows the turning circle even if, supposedly, the backup is completed... any idea or direction would be great and appreciated. As I already mentioned, I'm running latest immich server on a synology NAS via docker and the latest Iphone app.... about to forget, the webapp at least runs smooth even if it also show wrong files numbers ( backed up versus total )
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