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ZanyHunter

•Created by ZanyHunter on 1/2/2025 in #help-desk-support

Android app missing large chunks of timeline, with errors

Using the Android app, when loading the timeline, large chunks (multiple years, hundreds of photos) are missing. Smart search in the app is behaving oddly too (sometimes not showing any photos when filtering by person, location, etc). Everything appears perfectly through the web interface without error, even when logging in for the first time with incognito on a browser never before used with Immich. App reinstalled, docker pulled to current release. Primary client app error (appears every time app is opened):

Error while getting remote assets
ApiException 500: {"message":"Failed to get full sync for user","error":"Internal Server Error","statusCode":500,"correlationId":"xnipn0u6"}

Error while getting remote assets
ApiException 500: {"message":"Failed to get full sync for user","error":"Internal Server Error","statusCode":500,"correlationId":"xnipn0u6"}

Server error appearing at the same time as above:

immich_server            | [Nest] 17  - 01/01/2025, 8:51:15 PM   ERROR [Api:ErrorInterceptor~avrnpzxp] Database error: QueryFailedError: invalid memory alloc request size 18446744073709551613

immich_server            | [Nest] 17  - 01/01/2025, 8:51:15 PM   ERROR [Api:ErrorInterceptor~avrnpzxp] Database error: QueryFailedError: invalid memory alloc request size 18446744073709551613

Also, while building the timeline, there are a few (<10) client and server errors related to missing thumbnails. I have tried regenerating all thumbnails but this has not resolved the issue. Example server error is below:

immich_server            | [Nest] 17  - 01/01/2025, 8:46:55 PM   ERROR [Api:GlobalExceptionFilter~gcxj8pbv] Unknown error: Error: ENOENT: no such file or directory, access 'upload/thumbs/f47422cd-dfd5-4d71-8b9b-d42d8db27f05/39/b2/39b287e0-a157-4182-aa1f-5be83667da44-preview.jpeg'
immich_server            | Error: ENOENT: no such file or directory, access 'upload/thumbs/f47422cd-dfd5-4d71-8b9b-d42d8db27f05/39/b2/39b287e0-a157-4182-aa1f-5be83667da44-preview.jpeg'
immich_server            |     at async access (node:internal/fs/promises:605:10)
immich_server            |     at async sendFile (/usr/src/app/dist/utils/file.js:54:9)
immich_server            |     at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:58:9)

immich_server            | [Nest] 17  - 01/01/2025, 8:46:55 PM   ERROR [Api:GlobalExceptionFilter~gcxj8pbv] Unknown error: Error: ENOENT: no such file or directory, access 'upload/thumbs/f47422cd-dfd5-4d71-8b9b-d42d8db27f05/39/b2/39b287e0-a157-4182-aa1f-5be83667da44-preview.jpeg'
immich_server            | Error: ENOENT: no such file or directory, access 'upload/thumbs/f47422cd-dfd5-4d71-8b9b-d42d8db27f05/39/b2/39b287e0-a157-4182-aa1f-5be83667da44-preview.jpeg'
immich_server            |     at async access (node:internal/fs/promises:605:10)
immich_server            |     at async sendFile (/usr/src/app/dist/utils/file.js:54:9)
immich_server            |     at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:58:9)

Thank you so much in advance!!

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