Sam
NCNetBird: Community
•Created by Sam on 4/27/2025 in #support-requests
Set up "new" account, but it's limited to user access instead of admin.
So it looks like I'm good to go now. Thanks again for the additional info.
13 replies
NCNetBird: Community
•Created by Sam on 4/27/2025 in #support-requests
Set up "new" account, but it's limited to user access instead of admin.
Alright, well NetBird support was able to see that I had initially logged in "using Google" the first time, and so even though the email address was the same because the login method was different it created two different accounts.
As you surmised, @jeevis , the first account was Owner and the second was just a User. I was able to log back into the first account, transfer ownership to the second account, and then delete the first account.
13 replies
NCNetBird: Community
•Created by Sam on 4/27/2025 in #support-requests
Set up "new" account, but it's limited to user access instead of admin.
Well, I'm glad there might be another option since I used the same email both times. Thanks for the additional info. I'll report back when support replies.
13 replies
NCNetBird: Community
•Created by Sam on 4/27/2025 in #support-requests
Set up "new" account, but it's limited to user access instead of admin.
That seems likely. Like when they "deleted" my account for inactivity it left the Team or whatever behind and I've been readded to it but as a user.
I emailed support to see if I can get admin again, or if the account can be throughly purged.
13 replies
NCNetBird: Community
•Created by Sam on 4/27/2025 in #support-requests
Set up "new" account, but it's limited to user access instead of admin.
I am using the netbird service.
I signed up both times as [email protected], but maybe in the background that's still user #2 since I registered again.
I couldn't find any support info before, but managed to find it just now. Thanks for the response!
13 replies
NCNetBird: Community
•Created by Sam on 4/27/2025 in #support-requests
Set up "new" account, but it's limited to user access instead of admin.
13 replies
NCNetBird: Community
•Created by Sam on 4/27/2025 in #support-requests
Set up "new" account, but it's limited to user access instead of admin.
13 replies