Fraih
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
Okay thanks!
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
Is there a guide to change the device ID in the database? Also if I don't do anything is it expected that a future update will fix it? Thanks!
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
Ohhh okay I see thanks for the explanation. Is there anything I should do on my end to mitigate it? I know I can nuke my immich account and recreate it and reupload anything but maybe there is a more elegant solution?
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
So at the end of the process everything was 0 assets
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
But the backup assets number never increased
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
Then when I enabled the backup, the total assets number and remainder assets number started to go down 1 by 1 slowly (while the app was verifying the photos were backed up)
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
The total assets showed the correct number, and remainder assets showed the same number (8000+ in both) while backup assets showed 0
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
Yeah all photos are there
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
Yes, all files were copied over to the new phone (camera folder) before installing Immich
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
And this is the admin panel
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
26 replies
IImmich
•Created by Fraih on 10/29/2023 in #help-desk-support
New phone with same photos reporting 0 assets in total, backup and remainder
No, problem, since I got the new phone I took 20 pictures (that weren't uploaded by my old phone), and those have actually been taken into account by the assets counter
26 replies