Hossy Comments - Answer Overflow

So if I understand correctly... "Delete" - appears on backed up assets, deletes from both local and Immich. Question: if done from the web UI, will it send/queue a delete local asset command to the device? "Move to Trash" - Delete only from Immich? "Delete from device" - Delete only from local, with not-yet-backed-up prompt, if necessary.

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

Just tested on my Android phone and it worked just like you said. Definitely a relief as I was nervous I'd go cross-eyed and think a cloud checkmark was there when there wasn't as I was selecting things.

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

Ah ok. I didn't take the leap of faith since my previous iterations didn't have a prompt, but I get what you're saying. I can give it a try if/when I can get back on my niece's Fire tablet. Presuming it works as you say, my only suggestion would be some kind of UI change or indication that something different will happen before hitting the button to ease concern, indicate a change, or generally inform something is different and the future interaction/prompt.

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

Oh ok. When I was only selecting backed up assets, "Delete from device" did not prompt me. It just executed the delete.

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

I'm confused. What button or exact text am I looking for?

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

It might be more appropriate to rename "Device from device" to "Delete permanently" or just "Delete" (if that doesn't conflict) to provide a better indication of the actual result. "Delete from device" (to me) implies a less risky operation in the context of a cloud backup.

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

So the "select a bunch of already backed up assets" is my current challenge. As the back up is running, backed up and yet-to-be backed up assets are intermingled. An asset that hasn't yet been backed up still has the "Delete from device" button, so that doesn't differentiate it. Ideally, I'd be able to scroll-select a large group (or all photos in the album with one or two taps) and then click a button that would trigger the delete from device function but would only succeed if the asset was backed up. As it is now, I suspect tapping "Delete from device" on a local-only asset would result in permanent data loss.

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

ok, thank you

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

well, maybe not. in the time since I opened this request, that asset was backed up. Found another local-only asset and it only has the "Delete from device" button. So, is there no safe button to click if I select all assets to delete only local assets that have already been backed up?

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

ok... I do see a "Delete from device" button, but it is visible on an asset that is not yet backed up. Is that expected behavior? Will that actually delete the asset without backing it up? There are also buttons for "Delete" and "Move to Trash" for the same local-only asset.

29 replies

IImmich

•Created by Hossy on 3/29/2025 in #help-desk-support

Delete from local device, but keep in Immich?

ah, ok, thank you. was trying to figure out what it did

29 replies

IImmich

•Created by Hossy on 3/12/2025 in #help-desk-support

IPhone Immich initial sync stuck at 1 and 1% iCloud Download

ya, pretty crappy of them, and obviously they weren't gonna help figure it out 😦

19 replies

IImmich

•Created by Hossy on 3/12/2025 in #help-desk-support

IPhone Immich initial sync stuck at 1 and 1% iCloud Download

I'm currently doing Apple's version of Google Take Out for her iCloud Photos. Hopefully the resulting file is something immich-go can consume.

19 replies

IImmich

•Created by Hossy on 3/12/2025 in #help-desk-support

IPhone Immich initial sync stuck at 1 and 1% iCloud Download

Sigh. I'm obviously tired. That screenshot indicates everything is synced with nothing to do. The solution was to turn off "Sync this iPhone" on iCloud Photos when uploads are paused because you're out of iCloud storage.

19 replies

IImmich

•Created by Hossy on 3/12/2025 in #help-desk-support

IPhone Immich initial sync stuck at 1 and 1% iCloud Download

19 replies

IImmich

•Created by Hossy on 3/12/2025 in #help-desk-support

IPhone Immich initial sync stuck at 1 and 1% iCloud Download

ok, I think I figured out the "why" but not yet how to fix it. My wife doesn't pay for iCloud storage, so, naturally, taking umpteen billion photos/videos, she ran out of her 5 GB of storage very quickly and paused iCloud syncing. This is "why" the iCloud Download thing is stuck at 1% (which IMO is actually stupid that because she can't upload to iCloud, she's prohibited from downloading, but hey, it's Apple, what do you expect 🙂 ). So, I turned off "Sync this iPhone" under iCloud Photos, but I'm not completely out of the woods yet. Now she's just stuck at uploading but no file name.

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