FrecklySunbeam
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
I don't see anything in the logs that looks like a timeout. There is this log
I did delete one album from Immich without deleting on iOS, after syncing the album from iOS, possibly before hitting the "Sync all albums" button. I wonder if that put the local DB into some kind of invalid state. Let me test this theory
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
By slowly adding albums into the backup set, I've been able to get all of my desired albums into Immich. Thanks Alex! I am curious why this button didn't work the first time I tried it, but for now satisfied to have my photos uploaded.
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
Oh, that actually did appear to fix it with my smaller set of images! I wonder why it didn't appear to work when I hit it for all of my images, let me retry
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
Right, there's no new photos to upload, but there is new metadata to upload no?
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
Yes, "share with parents" is a normal album from the native photos app
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
It appears that I can repeat this with my smaller asset set.
- Create iOS Album (A1)
- Take a photo (P1)
- Add P1 to A1
- Backup A1 to Immich, observe A1 and P1 in Immich
- Create iOS Album (A2)
- Add P1 to A2
- Backup A2 to Immich, observe A2 in Immich is empty
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
No, it is a normal iCloud album, not a "shared" album. The "iCloud Shared" albums appear to have uploaded to Immich without issue due to asset duplication
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
It should contain 12 assets
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS

35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
Yes, all albums have been created on the web app and all are empty. I have also just verified that this only effects photos which were previously uploaded by taking a new picture and immediately adding it to an iOS album in this group of "empty" albums, and the new photo was successfully added to the existing album. The issue appears to only affect photos which were previously synced from iOS
35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS

35 replies
IImmich
•Created by FrecklySunbeam on 3/11/2025 in #help-desk-support
Issues Adding Existing Photos to iCloud Synced Albums from iOS
Thanks Alex, I have tried pressing that button to no effect
35 replies