Matteo Giordano
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
And duplicate them together with Photo itself?
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
What data does Immich need to store on device?
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
Ok, apparently that was the trick. In my previous attempts I just didn’t let this process end, or just didn’t let it to complete with the app open.
However, how is possible that 26GB are used on the local device?
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
Ok, doing now
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
If I take or save a pic from whatsapp instead, it is recognised, uploaded and then the symbol is with checkmark meaning that I have full control on that content from the immich app (e.g., If I Want to delete it from immich)
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
If I take a new photo, it slowly appear into immich, it is detected as new, and it id backed up, BUT no check mark again
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
Yes, before the uninstall-reinstall all the photos had the check mark, as expected
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
Sorry for the Italian language
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
In all attempts, the same
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
No recent changes, just deleted and re-installed the application
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
Troubleshooting steps: I tried to clear cached data, and reinstall multiple times, even after phone reboot. And pretty much every combination of settings both on the mobile app and on the server-side. Also, I tried running all the jobs, just in case.
29 replies
IImmich
•Created by Matteo Giordano on 12/11/2024 in #help-desk-support
iOS app marks Recents as NOT on device after app reinstall
29 replies