Snydley10
Snydley10
IImmich
Created by Snydley10 on 12/11/2024 in #help-desk-support
Android app crashes when playing videos
Hello. I'm not really sure if this is the correct place for this, but for the last few months I haven't been able to get video playback working in the Immich Android app. For months on every video I've tested, it loads for a few seconds and then goes to a light gray screen. As of the most recent app update, attempting to open any video crashes the app. When using Immich on my phone's browser and my PC browser, all videos play without issue. I've re-encoded all videos numerous times. I've also set it to do transcodes for all videos to h264, no matter what. Still to no avail. I don't really know what to do at this point because otherwise the app is great. Also for reference I'm reverse proxying Immich over https with Caddy's internal tls. Thanks!
9 replies