Charged 19 USD for unknown account??
Hi y’all! So frustrating issue. I have no idea which email or account was used to justify charging me 19 bucks again for a service I don’t use, but I would like it reversed. I don’t have any idea which email was used, but in a more private conversation I can provide the last 4 digits of the CC.
Storage size issue
How to increase the storage size here?
I'm using Goldsky indexer to store data into neon and i got error of 512MB space issue
I paid $19 for the storage increase but still it shows 512 MB and I'm still getting error in Goldsky...

using non-default database name/role
I see that new projects are created with default database
neondb owned by default role neondb_owner.
Can anyone share some guidance as to whether it is recommended we create our own database + role/owner? Is there any advantage/disadvantage to using the default ones vs our own?...Member Billing Issue
Our company recently signed up to Neon. The owner of the account / project is our admin account and as a developer I have been given access to the project. The admin account has upgraded and paid for the next tier.
However, my account (still says free) keeps asking me to upgrade to access features that we already pay for.
For example, I cannot see metrics past one hour ago, even if we have a longer timeframe selected. See images for an example....

Can't restore DB "unknown error"
Hello,
I made a mistake in my table, but restoration is not working, i get a "unknown error" as you can see.
Can you help me please ?
...

Branches on the Vercel Integration are not being deleted
Hi, I have the "Automatically delete obsolete Neon branches" switch on but the branches are still not being deleted. I'm not sure if it is a bug or do I need to turn something else on?

psql: error: connection to server [SNIP] failed
Hi, I am on the Neon free tier. I have one main branch and two other branches. Starting just minutes ago I can no longer connect to either of the non-main branches. I get this error
...
psql: error: connection to server at "<host>" (<ip>), port 5432 failed: ERROR: Console request failed: endpoint is temporarily unavailable. Check your quotas and/or contact our support.
psql: error: connection to server at "<host>" (<ip>), port 5432 failed: ERROR: Console request failed: endpoint is temporarily unavailable. Check your quotas and/or contact our support.
How to reset to parent using CLI?
hello team, I have created a branch which has a parent that is NOT the main branch.
When I try running:
```
neonctl branches reset local-development...
remove all data from branch?
Whenever we push a commit to an open PR, we are kicking off a new preview Vercel deployment. At the same time we are running a seed script. The issue is that if a previous commit exists on that PR, we would be duplicating the data.
Is there a way to wipe the data so that the seed script basically refreshes the branch on every commit?
Thanks!...
Should I use WS or HTTP for seeding database?
When deploying our preview environments, I want to seed them and have a script file I call using:
...
pnpm tsx ./src/server/db/seedDev.ts
pnpm tsx ./src/server/db/seedDev.ts
Vercel deployment gets stuck on drizzle-kit migrate?
Hello I have overriden the default build command on Vercel to be:
...
pnpm run db:migrate && next dev
pnpm run db:migrate && next dev
Why didn't this example of deploying to Vercel not include the integration?
I was watching this video on the development workflow and am wondering why Mahmoud didn't use the Neon integration for creating the Neon branches automatically? Is there any examples of using the integration as well as using Drizzle?
https://www.youtube.com/watch?v=6XezQQJGdjI&t=298s...
Also me, would like logical replication
I saw that a person got support about possibly getting logical replication enabled. I am trying to use this for my business so we can replicate data over to Google Cloud and connect it to google sheets. The execs I work with are stuck in google sheets 😦 and the only way to make this work for our business is to get the data over there.
Right now I would just need our Neon to be a subscriber. I would also be willing to pay for this....
logical replication
I know the enrollment period ended for this but I was very eager to try out logical replication w/ prisma pulse and waited months for this feature to arrive on neon.
I much prefer to keep all my DBs on neon and do not want to re-open a railway account (or another) just to get access to logical replication.
Is there any possible way to get this enabled on my account? I'll pay or upgrade to my account if needed 😭😂...
ERROR: cannot execute CREATE TABLE in a read-only transaction
hello has anyone encounterd this before ERROR: cannot execute CREATE TABLE in a read-only transaction
Image transformation cost?
I didn't see, or might have missed, the details or limits that Neon has in regards to image transformations. I know Xata has a higher cap (10K on the free tier) and Supabase has 100 on their pro plan. I have outgrown the 100 image transformations and my application will see heavy use of this feature. I would like to use Neon but not sure what the cost would be like?
Increased memory usage in Elixir/Phoenix app when following Neon.tech guide.
Hello,
I've noticed a significant (~200mb) increase in BEAM virtual machine ram usage (the heap, specifically) when following this guide: https://neon.tech/docs/guides/elixir-ecto
Previous to this updated guide, I believe the instructions were similar to the following:
...
compute endpoint stuck in pending status
Have no idea what's happening. I've tried to delete the endpoint and recreate it, but it is still in the pending state.

