Change in hosting provider
Hello,
Yesterday i had a same question and got answer.
Question was if we change host and dont want to lose rating, history etc. what to do.
Answer I got:...
Cant log in
Can someone help me with login?
Login via steam doesnt work nor reseting password works.
When i try to reset password i get:
Forbidden
Your session has expired. Please refresh the page and try again....
Solution:
That's an odd error for this circumstance. I'd try completely deleting your cookies for our site and clearing your browser cache
Recent change in hosting provider.
Hello,
As title says, we are changing host now, and with new IP comes new ranking (considering its gonna be brand new server ranking will be over #5000).
I wanted to ask is there a way just to change port on our page on battlemetrics and keep raking and statistics ?...
My server shows as offline and seems to not be updating at all
https://www.battlemetrics.com/servers/rust/20590505
Im really not sure what is causing it. The server is up with active players, it just seems to not be communicating properly anymore since 9/21/23...

[Bug] Log lines with duplicated message IDs
on our HLL server we had one guy get a bunch of teamkills at once with a nade, however, all but the first teamkill messages received the exact same message ID. After refreshing the page, all of the messages that shared the same message ID "collapsed" into one message.
The message ID:
IaWJgFckEe6RQNfc9Kk3Wg
Server: https://www.battlemetrics.com/servers/hll/9847180...
Recovering BM server after deleted connection
In the process of claiming our new Host Havoc server's connection (https://discord.com/channels/202199157224636417/1150070380397068358/1150070380397068358), the owner accidentally deleted the existing connection that I was attempting to migrate to the new server. We would like to recover our old server for its activity/playtime data and set up the new RCON connection there.
Old server: https://www.battlemetrics.com/servers/arma3/18113186
New server: https://www.battlemetrics.com/servers/arma3/23702895...
RCON Port in use by another server
I'm currently migrating our server to a new system, but it appears someone still has battlemetrics registered with our new address.
Server being updated: https://www.battlemetrics.com/servers/arma3/18113186...

Rcon is not working
for my part, I checked everything, it works correctly, I also asked the hosting company to check, they told me to contact you, as everything looks good from their side.
https://www.battlemetrics.com/rcon/servers/18561310
my server, I'm hooked up, rcon, but the player list doesn't show up....
[Bug] Dashboard log view missing "Click to display more" button if no logs are visible
If on the dashboard you have a server whose log filters are set up in a way so that no logs from the past 24 hours are visible, the entire view will be empty, and will not include the "Click to display more" button you would otherwise see if you scrolled up far enough. An easy way to reproduce this is to set your log filters to "whitelist" and then not tick any of the log types.

Duplicate Messages
For whatever reason, BM has started to send duplicate messages when only 1 was sent in game

How do I access the label of an input?
For example I have an string input name customReason and it's label is Custom Reason.
Can I access the label by using
{{input.reasons.label}}
?...
RCON port and password are correct but can't make a connection - Project Zomboid
As the title says, Im pretty sure have rcon enabled, not sure what else to do.
Server Removal
Hord this was one of my servers but its been deleted server files for Squad don't even exist on that box anymore:
https://www.battlemetrics.com/servers/squad/20723984
Pls delete...
[HLL] Team, Unit, Score not populating
Howdy!
In regards to HLL, how do I get the following to actually display the correct data?
Thank you....

This server has been de-ranked and hidden from default server lists
Good day!
Why was my server downgraded and hidden from the server lists for allegedly cheating players, although this has never been done and all server statistics are real.
https://www.battlemetrics.com/servers/ark/17167572
https://www.battlemetrics.com/servers/ark/16237286
https://www.battlemetrics.com/servers/ark/16248054...
Hide IP Address on BM website
Hello, i'm not sure if this was asked already or if its even possible. Is there a way to hide the IP address on the BM website of a server?
Project Zomboid identifiers
Hey,
I was wondering why battlemetrics can't log steamID and player's IP when they log on my server ? Is there something I must enable ?...
