Account issue
My account got 10 years ban without any reason can anyone help me
Solution:
Feel free to submit a ban appeal through https://pubgmobile.live/support.
You can track the progress of your appeal from https://pubgmobile.live/status....
RAGE GEAR MODE
Hi ^^ I Just Wanna Ask If There's A Chance for The Rage Gear Mode Coming Back Cuz That Mode Was Fun For Real And It Disappeared Out Of The Blue :/:PeepoBlush:
Solution:
Hello @𝒁 𝒀 𝑹 𝑨 𝑵 ٭!
Unfortunately there is no information regarding that, please feel free to use https://pubgmobile.live/support. for any feedback!...
Unblock my primary device
Hello, I want to know how I will submit a complaint. When my primary device has been banned to recover my account. How will the complaint be accepted? It has been 6 months and every day I see the thief opening my account and playing and I am unable to recover it?
Solution:
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected.
You will need to reach out to the customer service via in-game or by sending an email to [email protected] if you still require assistance or for any questions....
⚠ FALSE BAN ⚠ PLEASE READ ⚠
i was banned for “unusual gameplay patterns” on pubg today but would like to appeal this ban as i have reason to believe it was a mass report.
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Account.
Can an admin talk to me about a problem with my account?
Solution:
Please wait patiently while your account recovery request submitted through https://pubgmobile.live/support is being verified.
Huawei Matepad pro 12.2 fps support
I would like to know if you will be updating the game for huawei new tablets which support 144hz and processor is not that bad i think it can run 120 fps for pubg
If developers will look into it you feedback is highly appricated...
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.
Game hanging
What is wrong with this game, yesterday game worked well, today app freezes every few seconds... I tried everything, reinstalling, lowering graphics .. It lags even in menu... It happened suddenly, out of nowhere, didnt update any system /apps/anything.please help... All other apps and phone working fine...internet is fine..how am i supposed to play like this?
Solution:
I have an account ban
Hello PUBG Mobile Support Team,
My account has been banned even though I have never used any cheats, third-party software, or violated any rules. I believe this is a mistake. Could you please review my account?
Player ID: 5324088603...
Solution:
Hello, @Batuhan!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
Question
The community support rejected my claim. Why? I provided all the details with 100% correct information, but live community support rejected my claim. Please me.
So I am filing another claim through community support, but I do not see my UID on the claim sheet.
My UID is 5702141161.
...
Solution:
Each user can can only submit one request, if you submit more than once it will not show up on the sheet anymore. If your request on the sheet got rejected, then you need to reach out to the in-game customer service if you still require assistance
Game freezes every few seconds
What is wrong with this game, this weekend app freezes every few seconds... I tried everything, reinstalling, lowering graphics .. It lags even in menu... It happenee suddenly, on friday everything was fine...please help... All other apps and phone working fine...
I URGENTLY NEED CONTACT WITH A PERSON FROM THE SUPPORT SERVICE IN THE GAME!!!
I URGENTLY NEED CONTACT WITH A PERSON FROM THE SUPPORT SERVICE IN THE GAME!!!
Solution:
Test suits are all plug-ins
Test suits are all plug-ins,You can't experience the gameplay and feedback normally,The opening was directly killed.
Solution:
Please report cheaters using the built-in system. Feel free to join the PUBG MOBILE Beta Discord server if you wish to provide feedback or need further assistance.
- https://discord.gg/nKZzwNQ6ZQ...
When is the next season?
Waiting for season end hehe
Solution:
Hello, @kroooookrooo!
Cycle 8 Season 23 Classic Season will be available until <t:1746835140:f>.
A new season with a new Royale Pass should be available from <t:1746928800:f>. ...
Account got hacked and banned
My account got hacked and banned.
I tried to contact PUBG mobile 3 years ago in they 2023 but there was no response to my appeal.
Uid: 51553442496...
Solution:
Feel free to submit a ban appeal through https://pubgmobile.live/support.
You can track the progress of your appeal from https://pubgmobile.live/status....
I want to attach my pubg accaunt to different midasbuy accaunt, pls help
@everyone
Solution:
Please use the Contact Us option at the bottom of the page for assistance.
Elite Pass Plus
How much does the Elite Pass Plus Cost? (UC)
Solution:
Hello, @NovaX!
You can purchase an Elite Pass with 720 UC and Elite Pass Plus with 1920 UC....
Wow
what is the requirement to earn cash incentive program. In Bangladesh
Solution:
Feel free to request assistance regarding this in the World of Wonder Discord server.
- https://discord.gg/r766Q9ruyY...