Next lucky spin gun?
Any news about next lucky spin or mythic forge guns. Also might as well premium crate gun?
Solution:
Hello @RYOMEN
Unfortunately, we don't have access to this information. Keep an eye on #game-news and #game-events...
Popularity battles
Does any one have an idea about when would be next upcoming house popularity or 1v1 popularity battles ? 🤔
Solution:
Hello @WickedNyx
We don’t know any exact dates but there is now an ongoing team popularity battle so the 1v1 battle could possibly be available in a short period of time after this ends....
Hello I'm with a question
Hello everyone, until when is still possible to recover your account and when to gave up? Does is have time limit like months or years until you no longer can get the account back? Or is it even possible to recover after fighting with pubg mobile to get your account back after 6 months or even a year?
Guys I have a question
Guys I have a question, how long does it take for a new device to be trusted devide on a account or can only one device be trusted device now ?
Solution:
Hello @Mey
Please contact the in-game customer service for further assistance regarding your account’s security....
Bringing my account back #pubg_mobile
I really want to bring my account back which have been banned for a particular reason not using hacks .
Please any official help me.
#pubg-mobile...
Solution:
Hello @SHAFAYAT(SPYDER)!
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
Ultimate title
When are we getting a new ultimate title that is gold color like its supposed to be cuz the set is gold? Last one was at 30 now im almost 100 ultimates and there are no new achievements for it. Same for the mythic last one was 500 mythics now we are above 1k mythics with no new achievements
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.
Bonus Challenge
Bonus Challenge update if any??
Solution:
Hello @Zependex!
You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....
Seriously?
So your “solution” is basically: go buy an Android phone just to link my account? That’s not a solution. That’s telling me to spend money because of your broken login system. Not everyone is rich enough to just buy an extra device.
If you know this is a common issue, then why don’t you just add Google Play login on iOS or give us a way to link accounts directly through support? Stop copy-pasting the same answer and actually fix the problem....
Ultimate royale kd ranking
#questions
Can you please tell me current season ultimate royale kd ranking criteria? Because it's mentioned play 30 games or more to rank while my kd is around equal to the player on 40th i have played 32 games but still i am unranked....
Solution:
@Z 🇵🇰
You can view the criteria here...
UNBANNED ACCOUNT #pubgmobile
#requests
#pubg-mobile
Dear Pubg Team,
Recently I am trying to log in my PUBG account, but it's showing your PUBG account banned for valeting policies even I didn't break any kind of PUBG rule's please fix it as soon as possible. If You will not unban my PUBG Account then I will not play PUBG anymore because I have UC and many achievements in my account, and you have banned my account for violating Regulation.
...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Why is the phone number link option not shown in my friend's account?
He lives in Korea, and he cannot see the link option for mobile number. However, when I log in to his, I can see the option.
Solution:
The third link option is only available to some country/region.
Also, please be advised that every account is personal to the respective account holder and is prohibited from gifting, lending, trading, sharing or otherwise permitting any other person to access or use other's account as that is against PUBG MOBILE's terms of service. Therefore, we are unable to assist you in this regard....
#op
#questions
How much I spent on my account
Id 5245320544...
Solution:
Hello, @JAGUAR!
Unfortunately, there isn’t a direct way to check the total amount of currency you’ve spent in-game. If you’d like to see this feature included in PUBG MOBILE, you're welcome to share your feedback through https://pubgmobile.live/support....
Hello, I have lost access to my account.UID 51422887928
Previously, I always logged in to the game using the email address *
I last played the game in the winter of 2023.
This email address is currently accessible on my device, and I last played with an iPhone 11.
If I'm not mistaken, my last donation was in December 2022.
Currently, I am unable to log in to my account, as the account's username has changed. My old phone, which I used to play the game the most, was a Redmi Note 10....
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Urgent Scam Report – Player ID: 5876747071
Dear PUBG Mobile Support Team,
I am writing to report a serious scam incident involving a PUBG Mobile player with the ID: 5876747071.
I made a payment to this individual via UNKNOWN CASH, expecting in-game services or items as promised by them. However, after the transaction, they disappeared and did not fulfill their part of the agreement. This was not a small amount, and I have a valid receipt and proof of the transaction which I am attaching with this message....
Solution:
Please be advised that trading of in-game items and services with UC or real world currency is against the terms of service of PUBG MOBILE. We will not be able to assist you in this regard
Bring back PUBG MOBILE Lite Update
We Want PUBG MOBILE Lite Update back & anti ban system
Solution:
This channel is reserved only for the global English version of PUBG MOBILE.
This post will now be archived....
Subject:URGENT – Investigator Login Issue (Request for Help
Subject:
URGENT – Investigator Login Issue (Request for Help)
Body:
...
90 fps support
My device hardware supprot the requirements for 90fps.
Processors: snapdragon 8+ gen 1
Device: Motorola thinkphone
...
Welcome back event (7 day offline)
I logout my id on 16 aug at around 4.30pm (PK TIME UTC+5:00), if i login on 23 aug after 4.30pm, does welcome back event will come, as on 23 aug, i complete 7 days?
I have two more questions
1. Does the welcome event 7 day count time is based on daily reset time? Like UTC 0:00 or UTC+5 (5AM PK time)
2. Or it count from the time when we logout our id , like if i logout at 4.30pm (16aug) exactly after 7 days (23 aug), we ca login after 4.30pm to get the welcome back event?...
Solution:
This is something that you will need to figure out by yourself.
Is using Auto Clicker cheating?
So I scrolling on TikTok and I find this video shows me this app that has auto clicker for shooting like using SKS or Mini14 basically giving rapid fire and i decided to test out so I started a Match (only 1 match and I didn't wwcd) and using the it is good but I thought to myself "is using Auto Clicker cheating?" So I decided to search it on Google and yes it's considered cheating but Redmagic phones has inbuilt auto clicker so is using thirds party app cheating but inbuilt auto clicker allowed...
Solution:
Please be advised that use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and violators will get punished accordingly.