PUBG MOBILE

The first and best battle royale!

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PUBG MOBILE

The first and best battle royale!

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questions

FrenZzy

8/25/2025

Account recovery issue

Hello pubg mobile service am the owner of tho UID : 587817834 my account was stolen i was trying to recover my stolen account and i faced this issue please help me pubg mobile service team to get back my account

Solution:

@Abdirahmaan Yaasiin Please do what it says and contact the customer service from the login screen....

3Short CoolBoy

8/25/2025

How do I get the Content Creator rule? I have good followers and views on both Facebook and YouTube.

Or what do I need to do to get the rule?

Solution:

Content creators are selected at PUBG MOBILE's discretion. The requirements are internal.

M Hurair Nasir

8/25/2025

Cyberclash event

When will be the winners be announced for this?

Flintz

8/25/2025

What does this mean?

Solution:

If you no longer have access to the linked phone number, we advised you to contact the in-game customer service for further assistance in this regard. In the meantime, we recommend you to use another login method to login to your game account.

🦇

8/25/2025

Regarding Hacked Account

recently my account was hacked, long story short i got it back 100%, full access but now the thing is, the period of time where pubg took about a week where i couldn't login properly because the person who had access and it took about a week for pubg to give me back which is understandable but my question is, in that time being the hacker knew that the account he hacked, he was losing it since i kept logging back and logging him out and therefore this kept happening till pubg decided to give me...

Solution:

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Zain Awan

8/25/2025

"Last Move Challenge"

30 Working Days / Almost 40 Days Passed But Still No UC From Last Move Challenge Event 🤔 Anyone Know The Reason! Because Purchased Gift Event End On 31: August 🤔 Hope They Send UC Within This Week 👍🏻

Solution:

Our PUBG MOBILE Operations Manager - Error - will send them before end of 30 August. Sorry for the delay. 💚

lzg4017

8/25/2025

Request for Assistance – Unauthorized UC Deductions on PUBG Mobile (Midasbuy Purchase)

Dear Midasbuy Support Team, I am requesting your urgent assistance regarding an issue with my PUBG Mobile account. ...

Solution:

For matters related to Midasbuy, please contact the customer support for further assistance in this regard.

_.o0o.__

8/25/2025

Pubg support

Why is the support email just a bot, didn’t answer any questions I’ve got my claim rejected 2 times now I have to wait 1 more week THE SCAMMER IS USING MY ACCOUNT TO SCAM OTHER PEOPLE Just the same prompt evertime...

Solution:

Hello, @_.o0o.__! To recover your account, please submit a recovery request through in-game by going to the login page and selecting: Help > Hacked Account & Other Account Issues > Account Recovery....

jalal_moloodi

8/25/2025

Recovery

Hello @PUBGMobile Support, my account was stolen, and I need help with recovery. I have proof of ownership but cannot send sensitive info publicly. Please open a ticket or DM me for details. Thank you!

Solution:

Hello, @jalal_moloodi! To recover your account, please submit a recovery request through in-game by going to the login page and selecting: Help > Hacked Account & Other Account Issues > Account Recovery....

KroLe

8/25/2025

Golden L&Q avatar Frame

Hello, does anyone know where this frame is from, and what year? :loading:

inferno2op

8/25/2025

When will I get 120 fps in my device

I'm playing PUBG mobile for 4 years now, I used play on 30 fps device (my uid: 51495549886) I bought iQOO neo 10 (india variant) with snapdragon 8s gen 4 which supports 120 fps in BGMI in India and it is not optimized for PUBG mobile, so my question is when will my device unlock the 120 fps for which I bought this mobile phone? Thanks Infernoî30fps Uid: 51495549886...

Solution:

Hello, @inferno2op! Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

Quaid E Azam

8/24/2025

Personal Assistant

Hello Team, I want to know that did personal assistant safe to give them my recovery account details to help me with recovery tools?...

Solution:

The only one who can assist you with account related issues is the in-game customer service.

Cadde

8/24/2025

I won't get banned unnecessarily

Look, as always, I entered the game and logged in to TDM to warm up my hand. In the match I played with my friend, I scored a very good 3 hs and I am sure that this is because my hand is very warm and I played the game very well. My aim was very solid and the moment I scored those 3 hs, I got banned for 10 years. Please unban me. I have been playing non-stop for 7 years, I am like a crazy person. I invested a lot of money in the game, I am not stupid enough to open cheats. Please unban me. If you want proof, I can tell you all the application history, why they are, and what they are for. Please unban me. @Piston...

Solution:

Hello @Cadde! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

Gigabot0234

8/24/2025

Refund

So sometimes my brother purchases uc from diffrent gmails on different phones and then he ask for refund ing google play and he gets the uc and also the money back . Will this let to account suspension in future?

Solution:

Hello @Gigabot0234 Please refer to this statement in-game...

Asadbek

8/24/2025

Creatorhub pubg mobile

I sent an application to creatorhub.pubgmobile 3 days ago, I linked my personal social media accounts to post content about pubg mobile and also my personal pubg mobile account to it and now I am waiting for a response from the site. How long will it take me to get my response? Please tell me, I am very impatient!! #questions...

Solution:

If you have any questions or concerns regarding Creator Hub, please contact the Creator Hub team for further assistance in this regard.

mystogan

8/24/2025

Getting my account back

My old account which i played from season 2 was only linked to my Facebook account and my Facebook account got suspended cuz i got hacked by those crypto promoting dudes. Is there anyway to get back my account? I lost it at around season 14 or 15 i don’t exactly remember.

Solution:

Hello @mystogan! You can submit an account Recovery via https://pubgmobile.live/support....

RYOMEN

8/24/2025

Next lucky spin gun?

Any news about next lucky spin or mythic forge guns. Also might as well premium crate gun?

Solution:

Hello @RYOMEN Unfortunately, we don't have access to this information. Keep an eye on #game-news and #game-events...

WickedNyx

8/24/2025

Popularity battles

Does any one have an idea about when would be next upcoming house popularity or 1v1 popularity battles ? 🤔

Solution:

Hello @WickedNyx We don’t know any exact dates but there is now an ongoing team popularity battle so the 1v1 battle could possibly be available in a short period of time after this ends....

S U K U N A

8/24/2025

Hello I'm with a question

Hello everyone, until when is still possible to recover your account and when to gave up? Does is have time limit like months or years until you no longer can get the account back? Or is it even possible to recover after fighting with pubg mobile to get your account back after 6 months or even a year?

Mey

8/24/2025

Guys I have a question

Guys I have a question, how long does it take for a new device to be trusted devide on a account or can only one device be trusted device now ?

Solution:

Hello @Mey Please contact the in-game customer service for further assistance regarding your account’s security....

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PUBG MOBILE

The first and best battle royale!

PUBG MOBILE

The first and best battle royale!