PUBG MOBILE

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PUBG MOBILE

The first and best battle royale!

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questions

questions

Account Recovery Bug:

I Couldn’t Select A Date Or Year Past 2024 I Don’t Know If The Recovery Form Needs Fixing But I Can’t Recover My Account If It’s Broken!!!

My account was stolen by someone

I chatted support and they gave me the account recovery link I answered all of the questions and after 3 days they gave me the link of account claim , I answered all of the questions again and thethey want a code verification and I get it and wrote it but when i submit the account claim it's say the code verification isn't correct pls help...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

It’s Annoying

WHY WHEN U GET KICKED FROM RANKED ARENA ITS A -30 like bro that points is like 3 matches cause wins in high rank most is +15 etc
Solution:
Feel free to share your feedback regarding this from https://pubgmobile.live/support > Feedback.

Prime Plus

is there a limit to how many pubgm subscriptions i can buy
Solution:
Hello, @mxsty! You can only purchase one subscription on one account. Prime and Prime Plus subscriptions can be purchased separately. The subscription will continue to automatically renew after 30 days, unless you cancel it through the Play Store....

Account Recovery:

How Do I Try To Recover An Old Account Again? I Forgot The Link… This Is My Old Account I Been Trying To Recover & It’s My Account!!!...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
No description

forgot my email and password for my old account

can someone help me?
Solution:
If it is your game account then only you should know about it. You can also check your e-mail and search for "PUBG MOBILE". If you find a confirmation mail for your linked e-mail address, then that should be it.

How can I report a bug?

Hello, I have found a strange bug in the game. I clicked on the bug chat but it said I can’t post. I just had a game whereby the new Space Warp Music was playing through an entire Erangel game, very off putting. When I went into the audio and disabled playing background music, it didn’t work and I had to listen to it through the entire game, 27 minutes. When I went back to the lobby, it still wouldn’t stop playing. However, if I then cleared it from my background playlist, I then got the standard PUBG music. I could then go into the audio settings, disable background music and it actually stopped playing. ...
Solution:
You can report bugs through community support form at the link above sent by @.eaven.

hacker and teamer

there this guy on tiktok and hes top 1 for solo he goes into the matches and drive around in armored truck with friends in a solo game, they win the game, hes #1 for na solo tpp, i reprot him multiple time but nothing is been done, he even post the vids of him doing it on his tikok and in oen of the vids u can hear his clan members on the phone with him ina a solo game
Solution:
Please report teamers through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search. You can also contact the in-game customer service to inform them about it....

Parking lot gets reset it's levels

In recent weeks i have upgraded My Home parking lot at level 15, but when today I entered my home it showed me at level 1 also there's no upgrade button. Why I don't understand. Anyone knows please help me is it a bug/glitch? I have tried routine repair but still the same. 😔
Solution:
Only the Home Parking Lot owner can upgrade it. Since you have a shared home, you and your roommate own separate Home Parking Lots. This is just like Home Tree, Home Butler and other Atmosphere Modules. In this case, it seems like your roommate has removed your Home Parking Lot and used their own. If you want to keep using your Home Parking Lot, please replace it by changing the module....
No description

Can you get buddy coins for F2P?

I want a pet so wondering cos I haven't received any for years
Solution:
Hello @Chicken! You can get buddy coins without spending UC from various events that appear in the game regularly, like this one for example:...

When will we get super smooth

Its kinda annoying
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

Ban Clarification

Idk if I’m supposed to ask here but; Yesterday I got banned for 7 days (flagged as high risk ) the account is frozen for inspection. I was playing ranked arena and out of a sudden got banned. Cuz Im too good ?? Players are reporting ?? That’s unfair …...
Solution:
Hello, @Sk8TeR 🔥! Please refer to the in-game account suspension notice you have received and use the File Claim option should you wish to appeal for your account suspension....
No description

ranked arena on gameloop

Hello,is gameloop banned from playing ranked arena.When i try to start ranked arena match i get this message:Your current device does not meet the requirements.Please participate with a different mobile device.I played ranked arena for the past few days including this morning without iussues.
Solution:
The Ranked Arena is currently available only on mobile platform. You're welcome to provide your feedback regarding this through https://pubgmobile.live/support.

No 90fps on s21 ultra 5G

Hi why don't i have 90 fps on my s21 ultra 5g

Accept me

Unban Application My Nick: MDK2 Reason For Ban: Hacks Why Do You Need to Unbanned: Please give me a chance i was can't use again hacks i was testing the hacks so i was got banned Please...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service. We are unable to help you if you used any hacks.

🇦🇺 Attention Australian PUBG Players! 🇦🇺

Hi everyone! I’m an Aussie player and I know a lot of us are struggling with high ping on the Asia server. It’s really unfair — we get lag, lose fights, and it makes PUBG less fun for players in Australia and New Zealand. I think it’s time we ask PUBG to add an Oceania server for us! 🎮🔥 👉 Do you agree that we need our own server?...
Solution:
Hello @Nisar! You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....

prize path help need

Does any have prize path I need help in completing prize path Collab mission
Solution:
No description

LF scrims and tourna

my team and I wanted to join scrims and tournaments, where can we join?
Solution:
Hello, @emportin! You may look for community-organized tournaments or share your own through #recruitments channel, in the #Tournaments thread....

UC removal due to apple’s billing issue

Hey I’d really like to talk to someone that can help me with this problem which is completely caused by apple. I can explain it further in DM too. Thank you
Solution:
Please reach out to the in-game customer service for assistance regarding purchase issues.