#game issue
I cant enter the game does any body know what should I do?
Solution:
hello @Spix
Have you tried restarting your device and reinstalling the game?...
Help Needed: PUBG MOBILE AccountRecovery (ID: 51251058339)
I need help with my PUBG MOBILE account (ID:
51251058339). My account was stolen.
I have submitted 4 recovery requests, but all were
denied despite providing all proof: old nicknames,
linked accounts, devices, receipts, videos, and even...
Solution:
Unfortunately, there is nothing more we can do if your requests were denied
team bug
nb 3 was not in my team (lobby) and i did not have no auto matching and they removed merit cuz i left and i didnt even have 4 teamates
Solution:
Hello @BOIIII!
You can report bugs by submitting Bug through https://pubgmobile.live/support while providing a recording that shows the bug....

Connection
I keep getting disconnected saying i have bad wifi when i have stable 20 ms and it says client side error?!
Solution:
Uninstall hub
Simple question. Can i uninstall hub?
Solution:
Hello @Okay!
You cannot uninstall or disable the hub. You are welcome to share your feedback regarding this directly with Tencent by submitting Feedback through https://pubgmobile.live/support....
Does Snapdragon 8s gen4 support 120fps in future?
Will phones equipped with Snapdragon 8s gen4 support 120fps in the future?
Solution:
Minimum required chipset for 120 FPS:
- Qualcomm Snapdragon 8+ Gen 1
- MediaTek Dimensity 9000 *
...

Help Needed: PUBG MOBILE Account Recovery (ID: 51251058339)
Hello everyone,
I need help with my PUBG MOBILE account (ID: 51251058339). My account was stolen.
I have submitted 4 recovery requests, but all were denied despite providing all proof: old nicknames, linked accounts, devices, receipts, videos, and even a full Google Drive with evidence.
...
Unable to log in PUBG MOBILE
Hii I am currently in India visiting my family and I am not able to log into PUBG MOBILE
1. I have heard the PUBG Mobile service has been suspense but i am not sure can you help ?
2. Is there any way I can play PUBG Mobile in India?...
Solution:
As we provide community support only for the global version of PUBG MOBILE, we are unfortunately unable to answer any questions related to PUBG MOBILE in India.
Please contact the customer service through in-game or by sending an email to service@pubgmobile.com should you require further assistance....

DATAMINING RELATED QUERIES
Hello Please Reply And Tell ME.
You have brought some new rules related to data mining in this form.
https://www.pubgmobile.com/en-US/news-detail.shtml?father_content_id=226b1d5dafc53a4908abb33aa8fb8563f2df&content_id=c495c27da6a68a45b1a9162ac17a5aac8d23...
Solution:
You cannot mine data or leak undisclosed assets. It does not matter when, you are just not allowed to do it.
Statement: Crackdown on Data Miners and Leakers Any individual or organization that unlawfully mines data or obtains undisclosed assets during the game development cycle - whether through technical means or unofficial channels, including but not limited to core gameplay, map resources, and skin assets - will be deemed to have infringed upon PUBG MOBILE's intellectual property and related legal rights. Such activities may result in the premature disclosure of unfinished content, mislead players, and erode player anticipation and enthusiasm, thereby seriously impairing the overall gaming experience....
Levels
How much time approximately takes to reaches 100 level here
Solution:
Hello, @Komilxon Akilov!
Every minute that you're messaging, you randomly gain between 15 and 25 XP. To avoid spamming, earning XP is limited to once a minute per user.
You may type
/rank to see your rank and level....Account Hacked or compromised
My 4 years old pubg account scammed via some hacking things .I have only 1 link in my account and someone hacked my Gmail and change my link through otp and then resets my trusted device via find my phone and I Linkwash before my account to remove my old account (I forgot 1 of them) and my linkwash appeal is on cool down. after 3 months linkwash option cool down complete but my device is not trusted anymore that's why I can't successfully claim my account back and after 3 months my device also untrusted soo I can't recover account through Pubg Recovery Website My Appeal also rejected(says to appeal from in-game tool) I have many proofs that provide the ownership of account like inventory videos,gameplay videos and if pubg check old records I know all devices that use to login my account and many things like names rank or much more just my device is not Trusted anymore that's why I can't recover my account
I have many more things like uc receipts old login account and login methods and many things.
Help Me...
Solution:
Hello, @Nabeel!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
Growth pack
It is possible to purchase Growth pack again
Solution:
Hello @Komilxon Akilov
You can only purchase growth pack once every time it appears in the game....
Server
I heard that everyone can get free uc for being active in chats and thereby upgrading their level to 100 and receiving a uc. Can anybody give mire detailed info about this and link to the server
Solution:
Hello, @Komilxon Akilov!
You can earn experience points by actively participating in conversations and sending messages in this Discord server. You can track your progress and view the leaderboard at https://pubgmobile.live/leaderboard. Once you reach level 100, you'll be eligible to receive 10,000 UC or Discord Nitro (1 year) and Vanguard One (3 months)....
Purchase gift event
When new purchase gift event will arrive?
Когда придет новое событие «бонус за пополнение»?...
Solution:
We're unfortunately unable to confirm this. You may keep an eye out in-game.
Only one linked?????
Hello, this is my game account. I use the Korean version. I logged in on a new device. As you all know, the game has two links, but there is only one link above. There is no edit button or unlink button. I have tried to log in on Android and Apple devices. I would like to know the problem and how to solve it. I have uploaded the JPG file and look forward to getting an answer. Thank you.
Solution:
Hello @Roger
We only provide support for PUBG MOBILE Global on this server. We are not associated with the Korean version....

rejected application
Hello, why was my application rejected?
Solution:
For recovery: It can be rejected due to: Inaccurate info or Not enough evidence or It got flagged by a security risk. For additional questions, reach to service@pubgmobile.com (Sorry for ghost ping)

Account Recovery Bug:
I Couldn’t Select A Date Or Year Past 2024 I Don’t Know If The Recovery Form Needs Fixing But I Can’t Recover My Account If It’s Broken!!!
