PUBG MOBILE

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PUBG MOBILE

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questions

UNLINKING SOCIAL MEDIA

Hello, guys! I want to unlink my facebook and twitter account so I can link new ones. When I want to do it manually one of the errors is popping up. ...
Solution:
Please try to perform a routine repair from the login menu of the game, and if the issue persists, please contact the in-game customer service for further assistance.
No description

Automatic video acceleration?

Unable to patrol normally:hmmsuspicious:

Lost Access to BGMI Account

My situation is as follows: My BGMI account was only linked to a Facebook account, which I permanently deleted some time ago. I no longer have access to that Facebook account, and I am now locked out of my BGMI account. I am not trying to unlink or switch accounts—I am trying to recover my main BGMI account, which I can no longer log into because the linked Facebook account is gone....
Solution:
Hello, @Jaymish! We provide community support only for PUBG MOBILE. Please contact customer service of BGMI for further assistance....

“PUBG MOBILE Account Banned and Recovery Request – [тдм] (ID: 51219491604)”

I am writing to urgently request assistance in recovering my PUBG Mobile account which has been hacked and subsequently banned unjustly. Below are the details of my account: In-game name (current): тдм Previous in-game name: S T O R M...
Solution:
Hello, @Iphone 13! Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who was using an account. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

Request for Accouny Unban Review

Dear Support Team,
I hope this message finds you well. I am writing to formally appeal the ban on my account (ID: 567482M7), which was imposed on January 6, 2022, due to the alleged use of an unofficial game client. I understand the severity of violating the game’s policies, and I sincerely regret any actions that may have led to this penalty.
However, after reviewing the details, I noticed that the ban duration is 3,650 days (approximately 10 years), which feels disproportionately severe for the offense. I assure you that I have always intended to comply with the game’s Terms of Service and have never knowingly used unauthorized software. If there was any misunderstanding or error, I kindly request a thorough review of my account activity. ...
Solution:
If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.

Account

My PUBG Mobile account (ID: 51219491604, name: S T O R M) was hacked and later banned. I am the original owner. I did not use any cheats. The ban happened after the hacker took over. Please re-investigate this case. I can provide more proof if needed. Thank you for your understanding....
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
No description

Any Expected Date For This Reward...?

Hi, I'm one of the winners from the Glied Palace Event, but I still haven’t received any UC. The announcement said that prizes would be given within 30 days from April 22, and today is May 26. Could you please give me an update on this? Thanks!...
Solution:
It should be 30 working days, any weekend and public holiday does not count.
No description

Banned account for almost 7 months

My account has been banned for almost 7 months and pubg support isnt giving me any good response how do i get my account unbanned 🙏🏼
Solution:
Hello, @V I P E R! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

Unlinking an UNUSED social link

HI, I've been logging in to my account through twitter for 2-3 years. I have my phone number linked as well. But someone's google play has been linked by accident all the time and I want to unlink it. Does the unlinking happen immediatelly or can they log into the account after I unlink for some time?
Solution:
The unlink process takes 7 days to be completed after your request. But, if the unauthorized person logins to your game account during the unlink process, it will be cancelled immediately. Therefore, you will have to contact the in-game customer service for further assistance in this regard. If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support....

Account

@Quendi But you were not able to help me completely, our work was not finished yet. He said he would unlink my account but he didn't.

Recovery account !

Why doesn't [email protected] respond to my emails?
Solution:
Hello, @NOIR! You can expect a response from the customer service within 7 days. If your account is lost or stolen, please submit a recovery request for further assistance....

Account

I Need help My account was stolen, please help me #questions #pubg-mobile

Account

I Need help My account was stolen and I want to remove the link from app X #pubg-mobile
Solution:
Hello, @tdwswash31! Please submit a recovery request for further assistance....

Will the noctum sunder ultimate get exclusive entry in future or not?

Will the noctum sunder ultimate get exclusive entry in future or not?
Solution:
Hello @Vintage style! Unfortunately there is no information regarding this, please stay tuned for future updates. Feel free to use the Community Form for suggestions: ▫️ https://pubgmobile.live/support....
No description

i whant to recover my account

Hello PUBG Mobile Support, I lost access to my PUBG Mobile account because the Google account linked to it was deleted, and I no longer remember the exact email. It has been around 2 years since I lost the account, but I really want to recover it. Here are the details of my account:...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
No description

Possible super car skin re-release in future

Any plans for previously released super car sins to be re-released in the coming future?
Solution:
You are always welcomed to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

Bug

The grenades get stuck in my hand when trying to throw them. I have to hit them twice or more to ensure I don't eliminate myself. #bugs #requests
Solution:
Hello, @Offender36! To begin with, we recommend that you perform a routine repair of the game from the login page. If the issue persists, please report it via the community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered....

Prize magnet

Yo i got prize magnet and thet tell me open 4 more and get a big rewards did anyone here know it?
Solution:
This is a special indicator for players who are lucky. The prize magnet icon means that the player has drawn the high-level reward within 10 draws. In your case, this is the 4th draw of this spin and you got something nice.
No description

I was banned unjustly and I want a solution

I was banned unjustly and I want a solution
Solution:
If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. For non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
No description