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kiai-support

other-bot-support

!Jossick

4/14/2025

I have too many minutes from some users.

I just added the bot to my Discord, and overnight they already had 1,300 minutes even though the users are not active. I'd like to remove the minutes from the leaderboard for these users. My server ID is: 1083939627662053416...

Solution:

voice minutes for all 3 users have been fully cleared now!

Jaqqour

4/12/2025

Is there a chart/spreadsheet with the XP required for X level?

Migrating from probot so need to manually work out roughly what level is the equivalent with kiai when assigning role rewards. Thanks in advance for your time, and sorry if this is a silly question I did look through the support docs and search the forum first.

Solution:

@Jaqqour, You can visualize the XP curve for Kiai's default formula here: https://www.desmos.com/calculator/jpwyjlqih9...

ahmenh0tep

4/9/2025

XP Decay not working

Hopefully it's not some trivial error or oversight on my part - XP Decay has been doing next to nothing on my server. I enabled logging for it but got nothing. I changed and re-enabled Decay settings many times over many weeks and from what I've managed to track manually it decreased XP for some users here and there but not as much as it was meant to and in some cases they kept their role rewards even after dropping in level. Overall it seems like it's doing something very occasionally, but not working as intended, most of the time not working at all from what I can tell. I currently have it set to remove 1 XP per day. Logging and some manual checks still don't show it doing anything. Server ID: 1224390743133786174...

Solution:

Thanks for helping us uncover this bug @ahmenh0tep, enjoy the rest of your month of Kiai Premium on us, and if you have any other suggestions or bugs you know where to reach us 🙏

PtsdBun

4/3/2025

Leaderboard formatting?

Is it possible to change the /leaderboard feature to use {user.tag} instead of {user}? as I prefer not to ping every single person in that leaderboard lol

Solution:

Heya. While you can not currently edit the formatting of the leaderboard, tags inside of a embed do not actually ping those members. I hope this helps!

Nyri

4/3/2025

Kiai does not take messages in threads into account

Hi! I am debugging the bot right now, and I have no actual message of exp being gained when people send messages in threads/forums, although the bot has access to the main channel / category. Is there a way to solve this?...

Solution:

Figured. Somehow the channel the bot should write the logs in was removed from the exp logging message settings, so to me that looked like we weren’t gaining any exp :facepalm: We can close this 🙂...

3/29/2025

how do i set role reward

i want people who reach level 5 to get a specific role auto

Solution:

Heya! You can do this by using the /rewards add role command.

christmas banana man

3/26/2025

kiai randomly gives tens of thousands of xp to random members

none of these users were in vc at the time (quark logger would show if they were) and no xp has been added by other admins as it would show the message being deleted in audit logs. this happened randomly, i just suddenly started getting a ton of notifications about users leveling up. at the end of the recording, i showed the amount of xp one of the members had before the bug (they had about 600). since the average amount of xp per hour in vc is about 1000, they received almost a full day of xp. this has happened one other time in my server. i would appreciate any help in preventing this from happening again!...

Philipp👨💻

3/26/2025

API route for granting XP is broken

Unfortunately for quite a while already I'm unable to give users XP via the API. This neither works in my own code nor the API docs playground. Screenshots attached.

Boored

3/20/2025

[KIAI-397] Can i transfer all the data from LevelUp's json file to kiai

Thats it

CBass

3/19/2025

Random level ups

In the server I'm a part of. The kiai bot leveled up some people that were not on vc or sending messages, they were not being active, at the same time I left. The server admin is @Aiden so he will be interested in this too. I don't know how much information you guys need other than the fact that these users were not being active at the moment this happened.

Xeroc

3/18/2025

roles issue

some users on my server are randomely obtaining higher roles of level up without having the needed level for that

KSMI

3/17/2025

Level Up Message Help

Can I make my server's level up message look like this:

Solution:

Yep, the image at the bottom has been a requested feature for a month or two. Also the reason it says that is due to there needing to be an image in that spot, though if you would like this to be removable feel free to make a suggestion in #kiai-suggestions.

Cuervo

3/13/2025

[KIAI-399] Prune not correctly identifying left members

a couple users left some weeks ago but the prune command says there is no members to prune. server id: 693897990393298975...

Robyz7

3/12/2025

Voice XP Bug - Getting HUGE amounts of XP

Hello, today I noticed that after leaving the voice channel after 6 minutes I got about 1700XP, the setting on server is set to give 1xp per minute. This is happening for all users on my server. Server ID: 732651316374929548 My Discord ID for reference: 307445427089833986...

Aiden

3/11/2025

Voice XP

About every other time a member leaves vc they level up in my server. Not sure what's causing this, it started today.

JulianGaming007

3/11/2025

Voice XP bug

This is a pretty major XP bug i think.. I was in a VC around the same amount of time (5 hours) as this other user "Eavey". However when I left the VC, I only got a few XP. I think this bug is related to the new check for bots in a VC. I don't really know how to explain this because I do not know what exactly caused this but I do know that I should have received around the same 268 XP as the other user....

Cuervo

3/10/2025

reset the voice minutes

i have excessive minutes from some users and since the update i want to clear the list. March and february are ok but "all" is not. my server id is: 693897990393298975 pd: some users left the server some weeks ago and cant prune the list, it says there is no users to prune...

Solution:

@Cuervo Done

ahmenh0tep

3/4/2025

About XP Decay and role rewards

Apologies if this is something simple or not suitable for this channel, I'm not all that bot savvy so I wanted to ask for some help before experimenting. On my server I have three attainable roles, at levels 2, 4 and 6 respectively. I want to set up XP decay so that members can lose those roles if they're not active. So for example, if they attain the level 6 role but later on drop down to level 5 due to XP decay, they lose that role and go back to the level 4 role instead. What would be the (mo...

Yukio

3/3/2025

showing missing permission even when im server owner

Red Dino

3/2/2025

Kiai not showing remaining channels

For some reason, when i do denylist, it wont show the remaining channels?? any fix?

Solution:

Hi! Have you tried starting to type the name and see if it pops up?

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Buape Studios

Join the Buape Studios server to ask questions!

Buape Studios

Join the community to ask questions about Buape Studios and get answers from other members.