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Thumbnails and Previews not working

All of my recently uploaded images show as "Error Loading Image" for both the thumbnail and the preview. This is true on both mobile (for images I didn't upload) and web (for all images). Interestingly, when I download the image, and open in locally, it's totally fine. I assume this is an issue with thumbnail jobs not running or something. But I don't see any obvious issues on the server or the containers....

iOS app throw error and gives empty timeline

I have an external library configured and everything works great when i use the webUI. But when trying to use the app to look at my media the app thros errors and the timeline dosent load. Error processing stream ...

Re-downloading objects deleted from the server

I delete the synchronized assets on the server via the web, empty the trash on the server, but the mobile application uploads all deleted assets anew from phone when opened 🙂 v.1.143.1 Android...

iOS uploads the original image, but hash differs from the one on photos app

Hello, while investigating some artifacts, I wondered whether something might be getting modified in the picture itself. Although I no longer think that's the case—since an image that shows artifacts in the thumbnail is displayed correctly when opened—something does seem to change, because the hash of the image I upload differs from the hash I get when sharing the image from the Photos app to my PC....
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Albums not showing up in app since upgrade to 1.143.0

Anyone else having this? My albums show up in the Web client, but not in the app. Moreover: due to the app changes I have had to configure back-up several times, and each time it creates a new album ´Camera´ to sync with the phone. EDIT...

Anyone set this up with @Hyper-V

Working to set this up with Ubuntu LTS 22 on a VM running on a Windows Hyper V Host. Anythoughts?...

How to restore the immich db

I attached the script I am using to restore all of my databases I specified from across all my services, here is the relevent part: https://pastebin.com/KXUX4En3 ^ this is what backs up to immich, however, despite getting these logs of the data transfer going overall good https://pastebin.com/rN45hJQW This is the main bit:...

duplicate key value violates unique constraint "UQ_assets_owner_checksum"

Just migrated from 141.1 to 143.1 and now get the new timeline, backup, etc on mobile iPhone. I ran the backup sync and I am left with 41 assets remaining. However, these 41 assets produce the duplicate key error (and everytime it resycs the retry and fail). From what I can tell, these assets do already exist and show as sync'd in the timeline, so I am unsure why it is being detected as unsynced...... In the past, I believe there was a method on the iphone to reset/flush things, but I am unsure if this would be the solution for this (and if so, where it is now located in the app)....

"Failed to write upload/encoded-video/.immich" - permissions seem to be ok

I'm trying to migrate from a systemctl + external mount setup to a Kubernetes + NFS setup. Immich fails to start at read/write/create check of the upload dir. Based on the following, I think permissions should be ok. ```bash...

Help switching from NAS Portainer install to App store version.

I currently have Immich installed on my Asustor NAS through Portainer, and I recently noticed that it's available through the App store on the platform of my NAS as well now. I would love to transfer my current install, because I'd prefer for all the backend stuff to be managed there and not have to manually fiddle with portainer settings anymore and potentially break things. Is there a safe way for me to transfer over to the app version? If I go ahead and just click install (as shown in the screenshot), am I going to have 2 versions of Immich installed on my machine? I'd like to avoid that....
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Immich Won't Start After Upgrade to v1.143.0

Today, I noticed that my immich-server instance was constantly restarting. I also noticed v1.143.0 was released yesterday and that is the version showing in the logs. I tried doing docker-compose down/up, but that didn't help. I also noticed the database instance takes a number of minutes to become fully healthy, but that might relate to the size of the db? I also tried reverting to v1.142.1 as reverting to the previous release then back to latest helped in a previous issue, but that did not resolve my problem....

Immich android app ignoring upload on charge toggle

Using new timeline. Android app version v143.0 Server version v142.0...

Noticeable image quality drop when zoomed in

Hi, I noticed that when I zoom really close into an image, the quality is not good as the original. After chatting in #immich, the app might load only the large thumbnail, but then doesn't change to the original image, making the image look worse. I am on the latest server and android app version. I think the issue also happens on web, but I can't zoom that close. When downloading the image, the quality is good as the original.

Metadata added through Immich is not embedded in file

I've noticed that photos I've tagged with metadata on Immich do not keep the metadata once they are downloaded. Is this intended behaviour?...

MissingSchema: Invalid URL

``` │ /opt/venv/lib/python3.11/site-packages/requests │ │ /models.py:438 in prepare_url │ │ │ │ 435 │ │ │ raise InvalidURL(*e.args) │...

Api:ErrorInterceptor~tza2l33l] Unknown error: PostgresError: there is no unique or exclusion constra

Just updated to v143 and switched to the new timeline. My device appears to be slow updating and I checked the immich logs to reveal…

errors during upload

uplaoded a directory with 6000ish images and videos. vast majority had no issues but about 200 had errors.. just ran a "docker logs immich_server 2>&1 | grep "ERROR" > errors.log" and attached the log. A number of the errors say that the machine learning is not working.. but In the full log i do see "LOG [Api:MachineLearningRepository] Machine learning server became healthy (http://immich-machine-learning:3003) multiple times. running 1.143.

Immich cannot connect on mibile or web ui

So immich cannot connect and I've tried updating through shell but it jeps complaining bout configuration files not found im stumped and would like help please
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Trash shows some remnants of deleted assets

As I was doing some delete operations, it seems some things got stuck because now whenever I open the Trash, I see a bunch of pulsing placeholders no matter that the Trash is empty. I logged out/ logged in, restarted the server, but still it remains. I also tried to delete a few other images and then empty them from the trash which works as expected but these placeholder remnants remain for some reason. I don't see any errors right now in the logs. Not sure if there was error when I did that particular deletion job(sorry, didn't think of going there and getting some logs). Setup: Immich v.1.142.1 running in WSL docker, Windows 11....
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question about backup my immich server

So, i deployed immich using the official Docker Compose configuration. I mapped the library and postgres folders. However, I seem to understand from the official documentation that in addition to backing up these two folders, I also need to use docker exec to back up a database within Docker. Is this database the same as the database dump in immich? If I use the latter backup method, does the restore method follow the same procedure as the former?