Immich

A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.

Immich

A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.

11/3/2025

Unable to run job handler (Ocr) error

I have been running OCR under v2.2.1 and now v2.2.2 over the weekend. Of the 20k+ jobs processed, there have been about 100 entries into the logs of the following: ERROR [Microservices:{"id":"ddfccd00-7c24-48cf-8fa4-dee5bf2c17f4"}] Unable to run job handler (Ocr): Error: Machine learning request '{"ocr":{"detection":{"modelName":"PP-OCRv5_server","options":{"minScore":0.5,"maxResolution":736}},"recognition":{"modelName":"PP-OCRv5_server","options":{"minScore":0.8}}}}' failed for all URLs immich_server | Error: Machine learning request '{"ocr":{"detection":{"modelName":"PP-OCRv5_server","options":{"minScore":0.5,"maxResolution":736}},"recognition":{"modelName":"PP-OCRv5_server","options":{"minScore":0.8}}}}' failed for all URLs immich_server | at MachineLearningRepository.predict (/usr/src/app/server/dist/repositories/machine-learning.repository.js:117:15)...

KJS

11/3/2025

Issues with multiple users uploading identical photos

Hi all, I've had immich deployed for myself for a while and it's worked amazing. I am very impresses by it. I decided to add another user into the mix and I had some issues. For the most part it works great, but every time when the 2nd user tries to upload a photo that I originally shared to them a while back (meaning it is also uploaded to my immich library initially) the 2nd user's uploads are stuck in their uploads directory, not moved according to the storage template, and the 2nd user gets the "error loading image" message in their timeline. This works the other way around as well. The immich docs do say that the program should handle identical files as user's individual assets. I understand that immich has some deduplication methods, but I want to see if anyone else has encountered this and fixed it. We share photos via text and we want to keep our phone storages separate with some sharing as well as our immich backups being separate with some sharing. I don't want to enable partner sharing....

Swedishish

11/3/2025

Unraid via Docker Compose: GPU not being utilized for ML tasks

Running Immich using Docker Compose on Unraid. I can see the gpu detected by other plugins/apps in Unraid, but none of the ML jobs in Immich result in any load on the GPU. I've tried following the instructions https://docs.immich.app/features/ml-hardware-acceleration to use a single Compose yaml. Am I missing pieces from the hwaccel.ml.yml that are needed? Thanks for any help! My docker compose .yml is attached, since I hit a character limit trying to include as text in the post....

docker-compose_20251...

SpaceTaker

11/3/2025

How to reinstall after corruption and keep user profiles/pictures

My server had died and wouldn't turn back on. I got an error along the lines up version out of sync. I then tried to update immich. I must have done this incorrectly because it still didn't work. Restoring from backups I had didn't work either. I could reinstall immich easily enough, and I could reimport the pictures stored in the upload folder, however they wouldn't be split between users correctly. I'm using immich in a Docker Container with Unraid 7.1.3....

bobuncle

11/3/2025

External Library and deleting pictures

Hello! New to self hosting and to Immich (its awesome and am loving the user experience and the ease of managing the boat loads of pictures). Here is my setup - i have Immich setup and configured with External Libraries as an App (v2.1) via TrueNAS. The External Library is a SMB share on TrueNAS. Its all working just fine and as expected. As i was browsing through my pictures from the External Library, i wanted to clean up the collection, so i wished to delete some pictures and wanted to know if doing so via the Web UI would sync back to the External Library folder to delete that picture?...

ToxicMushroom

11/3/2025

Android app sync broken after app update to 2.2.0 (and 2.2.1) #23414

Per @shenlong-tanwen's request in https://github.com/immich-app/immich/issues/23414#issuecomment-3481139939 we can continue here :)

rakelbara

11/3/2025

Adding an external drive

Hi! I a running Immich in Docker Desktop Portainer on Windows 11 and my photos are on an external drive (D:\Photos). I have mapped the entire D drive to a folder on the C drive (C:\Seagate_Expansion) - because I could not figure out how to add the external drive directly. I then tried to add the Photos folder to Docker Compose like this: volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file...

SSDD

11/3/2025

How do I reinstall immich while keeping it in the same state?

I installed immich on TrueNAS Scale, and it was working great for v1* but after iOS app update, it forced me to upgrade immich server image. And it was unable to directly upgrade the version from v1* to v2*. So I zipped all files from ix-data and stored it somewhere else and tried to uninstall previous image and install latest version of immich. Now if I unpack all the files, it doesn't start in the same state. So is there anyway to restore immich to the same state? If not, is there anyway to re...

11/3/2025

Can’t create sub-tags in Immich Tags list — is nested tagging supported?

Hi everyone! 👋 I’m trying to create sub-tags (nested tags) in the Tags list but can’t find a way to do it. What I’m seeing ...

Droneman

11/3/2025

How do I install a server license key

I purchased a server license key and received the email with the key. After pressing the activate button the My Immich page appeared but I wasn't sure what to enter as the instance url.
So went searching for a place to manually enter the key. On the server under account settings I found a purchase option where I could enter a key but that seem more like an individual license. Under the server administration menu I could not find a similar purchase option so I'm lost as to where I should enter this key...

bulletsquid

11/3/2025

Update from 1.2 -> latest not allowing immich to start anymore

Hi, I recently updated from 1.12 (ish, can't remember the exact version) by just running the docker pull command to get latest release, however immich-server container failed to start. Upon looking at the docker instance it was failing due to TypeORM error and it said to follow this: https://docs.immich.app/errors/#typeorm-upgrade I changed my version to 1.32.3 to handle the above error, but my whole VPS becomes unresponsive causing a need to force a hard reboot. I'm not sure where I can check logs to see what immich is trying to do that's causing this issue....

aubade

11/2/2025

New Timeline on android mobile app removing add image to album option

The new timeline in the android mobile app was recommended a few updates ago, but the new timeline appears to remove the ability to add 1 image to the album at a time after viewing the image. The web client version of the immich server seems to be unaffected when accessing it with a web browser on a pc though. The old timeline didn't appear to have this issue. The + option in the top right to add the image to an album is removed in the new timeline. I attached a screenshot of the new timeline in the android app to use as a reference....

! * Pau Cabrera

11/2/2025

External Library not listing files

I have added a new path to an external library in Immich and although I have checked that the location is properly set and there are files there, it doesn't detect the files even after running a fresh on external libraries Any ideas?...

message.txt

azaric

11/2/2025

Apple iOS backup of 49k photos And videos Not proceeding

I have 750gb on iCloud Photos but I don’t have that much space on the phone itself (iPhone has 500gb). I see bunch of these errors in logs on mobile app: “Failed to hash asset with id: FAE4D045-0F15-49F8-98A1-C7498D78E496/L0/001, name: IMG_4456.JPG, createdAt: 2021-06-21 20:56:13.000Z, from album: Recents. Error: Failed to hash asset: The operation couldn’t be completed. (PHPhotosErrorDomain error -1.)” ...

CyDefUnicorn

11/2/2025

Model Caching & Preloading

Hi all, I'd like to know if anyone had success properly setting up and mounting a directory for the models / caching so Immich doesn't have to keep downloading them when the container restarts or when it unloads the model after a period. I already posted about this topic here with more detail/context but sounds like this is the proper place for it https://discord.com/channels/979116623879368755/1434005199575322674...

Gremlin0798

11/2/2025

Immich Retro + Stickers shipment

Hi, I'm ordering these two items with shipment to Poland. Is there any way to have them both sent from Italy? In one package.

e2zippo

11/2/2025

User unable to upload pictures to shared album.

Hello! I have a shared album with a user in Immich, she has editor rights. But in Android, when she tried to add her own images there, it's just blank, like she doesn't have sufficiens rights. How do I enable this user to upload pictures to our shared album? I'm on latest version 2.2.1.

Charlie Beals

11/2/2025

chown error on docker start

Hello! New here, trying to get photos into a solution other than SmugMug for long-term storage and viewing. I've configured a VM (running on proxmox) with ubuntu. Installed docker; running an Immich container. I was able to get external libraries working fine referencing an NFS mount via the .env variable. Now I'm trying to get the default upload location to also sit on an NFS mount, as the VM doesn't have more than 80gb available rn (which I plan to fill with thumbnails). I get the mount working via this fstab entry:...

Myk3

11/2/2025

Not all videos uploading

I'm having an issue where 25 videos refuse to upload. I'm not sure where to look at logs to see what the issue is..

Devtechk

11/2/2025

After upgrade to immich 2.2.0 ios App not working very well

After upgrade to immich 2.2.0 the ios App doesn't upload foto and synch not working.I've run job fro ocr I don't know if it's releated...

Previous Next

Gaming

Programming

Immich

A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.

Immich

A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.