what should i do please tell me i dont understand
what should i do please tell me i dont understand
YThese are the ways to communicate with in-game customer service, you can use any of them.
Rplease help i dont understand
BContact customer support for more information regarding your issue.
You can contact them by openjng your game --> go to settings --> choose customer support at bottom right corner of setting main menu.
You can contact them by openjng your game --> go to settings --> choose customer support at bottom right corner of setting main menu.
MI need help
DWe are unable to provide assistance if you do not ask a question or state a problem, @Muianu'. Remember to read through #faq before asking questions in the support channels.
M
MJust send me to world championship already
MSalty randoms got mass reported
Mwho is resposible for support here
Mplease
PPlease refer to the private message from @PUBG MOBILE for further information, @Muianu'.
Gالسلام عليكم
EHi guys, how i can unban my account?
In 21.03.2021 third parties gained access to my game account and blocked it using a cheat program. Tell me brothers how can I unblock my account? Can you email the developers? I'm already filed a complaint and I want to unban my account
In 21.03.2021 third parties gained access to my game account and blocked it using a cheat program. Tell me brothers how can I unblock my account? Can you email the developers? I'm already filed a complaint and I want to unban my account
PPlease refer to the private message from @PUBG MOBILE for further information, @freeman.
Ei switched my region to SINGAPORE today, now growing pack event is not showing. before switching it was showing properly.
UID: 51345995802
UID: 51345995802
DPlease do not use languages other than English, @gh
. You may refer to subpoint 3.1 in #guidelines for regional communities.
. You may refer to subpoint 3.1 in #guidelines for regional communities.
QThe event may not be available in the region you have selected in the game. For further assistance with this, you can try to contact the customer service in-game.
Reven this guy
D
F@Quendi hi how much time do i need to go offline for to get the free rename card
P8days
PI think
D@Quendi We need to talk about the topics of teaming & spectators. It cannot be that on EU - Duo three teams interact with each other in each round and push unsuspecting players. There are players who start the match with more than 5 accounts at the same time in order to watch other players after their death and thus determine the position. It is unfair and will not be penalized, my duo partner and I encountered teaming 4x yesterday and at least 10x spectators who determined our position. We did tests and unfortunately they were successful, we landed, drove very far to Zharkie, there is a mine entrance, we didn't loot anything, didn't move, it took 3 minutes and we were pushed! The players were reported several times yesterday! It is unfair and should be stopped!
Hplease help me my twitter has been stolen
I also lost my PUBG account
I had Twitter and Facebook linked
the hacker added his phone number and his email there and I can't get into the account
I put a lot of money into that account
I also have proof that the account is mine
please return it to me
I also lost my PUBG account
I had Twitter and Facebook linked
the hacker added his phone number and his email there and I can't get into the account
I put a lot of money into that account
I also have proof that the account is mine
please return it to me
G@Yasser Hi
GCan you please check your dms
YPlease reach out to the customer service so they will be able to help you with this, @Horwy1996. As we only provide community support through this platform, we unfortunately cannot help you with account related issues. Please keep in mind that your account security is your own responsibility. It is your own responsibility to safeguard your login information and linked login methods.
H@Yasser I tried customer support
I don't know how to proceed
it still throws me off with the fact that they can't help me
I don't know how to proceed
it still throws me off with the fact that they can't help me
HI have more than €10k in that game
HI still have my Facebook there
but the hacker already put his e-mail and phone number there
and verification via phone number
but the hacker already put his e-mail and phone number there
and verification via phone number
Hhave i lost my account completely?
is there still a chance that i will have it back?
is there still a chance that i will have it back?
HI have proof that the account belongs to me, that the account is mine
YPlease be advised that moderators of this Discord server are not affiliated with the customer service, so unfortunately there is nothing we can do to help you with this.
You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.
You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.
His there any help other than support in the game?
CCan you help me and give all information about this
D@Horwy1996 Go into the PubgMobile Reddit Group, share your Problem there. A Support will contact you in a few Minutes. They can help u.
D@CUTE
Fill out the form and welcome to the official investigator server. Please pay attention to your details, I accidentally entered the wrong ID when registering. So please check all the information carefully before you send it off.
Fill out the form and welcome to the official investigator server. Please pay attention to your details, I accidentally entered the wrong ID when registering. So please check all the information carefully before you send it off.H@BUBBLES thank you very much
E@Yasser I unlink my PUBG mobile account email and phone from help and support option but when I login with Facebook my account is not login please 
help me
help meD@Horwy1996 no problem
E@Yasser this problem coming with many players please help brother 
help brother H@BUBBLES one more question, where can I find it please?
is it here on discord?
is it here on discord?
YThe e-mail for the customer service is service@pubgmobile.com. Please keep in mind that e-mail is only meant for general queries and the only recommended way to contact the customer service is through in-game.
E@Yasser this is coming
H@Yasser thank you
E@Yasser but why are you don't understanding brother they don't reply I message them every day but they don't reply
E@Yasser you are PUBG mobile worker but why you don't share our issues with PUBG mobile
Y1- Your E-mail.
2- Your Discord ID: 945988299376427038
3- Your in-game ID.
4- * Your in-game investigation level
5- * Total number of videos reviewed.
*This information you can find inside the game (Security Center - investigators - Profile).
2- Your Discord ID: 945988299376427038
3- Your in-game ID.
4- * Your in-game investigation level
5- * Total number of videos reviewed.
*This information you can find inside the game (Security Center - investigators - Profile).
D@UD*EXO All bugs & issues are ALWAYS forwarded to the official Tencent team without exception. Yasser & co. are responsible for solving these problems as best they can, which they constantly do. So no matter what happens, Tencent will be informed.
YCould you please elaborate your issue?