Can you please try https://www.pubgmobile.com/pay instead? Or you may contact the customer service

Can you please try https://www.pubgmobile.com/pay instead?

Or you may contact the customer service in-game for further assistance.

YYasser Can you please try https://www.pubgmobile.com/pay instead? Or you may contact t...

IIII666IIII•11/30/22, 2:36 PM

Can i pay for the subscription from this site! I don't see where, there is only UC packs

IIIII666IIII Can i pay for the subscription from this site! I don't see where, there is only ...

YasserOP•11/30/22, 2:38 PM

You mean the Prime Plus subscription!
Well, please contact customer service in-game for further assistance regarding this. Refer to subpoint 5.4 in #faq for further information.

Deleted User•11/30/22, 2:39 PM

@Piston Hello Sir, Luckily I won the nitro. Thanks for taking me in your clan too:PeepoBlush:

MMarx Hi, __does anyone know why i get 30fps__? I use __**samsung galaxy m33 6/128** a...

YasserOP•11/30/22, 2:39 PM

What is the other device model?

YYasser What is the other device model?

Marx•11/30/22, 2:40 PM

Tab a7 sm-t500

Marx•11/30/22, 2:40 PM

It just has 3gb ram

MMarx It just has 3gb ram

YasserOP•11/30/22, 2:41 PM

Does it still support 45 FPS?

Marx•11/30/22, 2:42 PM

Probably it does idk but

Marx•11/30/22, 2:43 PM

I think my device got no optimization in pubg cuz my frame settings doesnt work

Mamou•11/30/22, 4:00 PM

I have a question. I have been unable to enter a game of Solo Vikindi for almost a year. I can play a game of solo Erangel no problem. I am in NA server and I have uninstalled game before and nothing changes. Can someone see if they can enter a solo match on NA server in Vikindi? TYIA

Mamou•11/30/22, 4:02 PM

If I try to enter is starts counting down and gives me an expected time but just never brings me into a game.

Quendi•11/30/22, 4:03 PM

We unfortunately cannot help you with matchmaking as it totally depends on player base. If there are not enough players currently in the queue, the match will not start, @Mamou. You can try to disable the matchmaking preferences or try to switch to unranked game mode.

Mamou•11/30/22, 4:04 PM

I don’t think there is matchmaking in solo? I could be wrong??

Quendi•11/30/22, 4:06 PM

The matchmaking depends on how many players are currently in the queue for the specific game mode, perspective or the map you are playing in, @Mamou.

MadZone17•11/30/22, 4:07 PM

I Have A 90Fps Device But In Game It Stuck At 70Fps

MadZone17•11/30/22, 4:07 PM

My Phone Has A Screen Refresh Rate Of 120Hz

MadZone17•11/30/22, 4:07 PM

Still

Quendi•11/30/22, 4:08 PM

Please share a screenshot of the graphic settings of the game when your graphics are set to Smooth, @MadZone17.

MadZone17•11/30/22, 4:08 PM

Ohk W8

MadZone17•11/30/22, 4:12 PM

Screenshot_2022-11-30-21-41-59-62_dac7cc7571c39b392df64923967cf7da.jpg

Screenshot_2022-11-30-21-41-56-75_dac7cc7571c39b392df64923967cf7da.jpg

Screenshot_2022-11-30-21-40-32-59_fc704e6b13c4fb26bf5e411f75da84f2.jpg

MadZone17•11/30/22, 4:12 PM

@Quendi

MadZone17•11/30/22, 4:13 PM

It Doesn't Get Above 70

Quendi•11/30/22, 4:13 PM

What is the device you are using, @MadZone17?

QQuendi What is the device you are using, @MadZone17?

MadZone17•11/30/22, 4:13 PM

Realme X7 Max

MadZone17•11/30/22, 4:15 PM

Any Solutions?
If No
No Issues I Will Play At 60fps

Quendi•11/30/22, 4:20 PM

How often do you face this issue, @MadZone17? Have you always had this issue with this device?

QQuendi How often do you face this issue, @MadZone17? Have you always had this issue wit...

MadZone17•11/30/22, 4:20 PM

Yaah Always

Quendi•11/30/22, 4:20 PM

Can you check if you have developer options enabled for your device, @MadZone17?

QQuendi Can you check if you have developer options enabled for your device, @MadZone17?

MadZone17•11/30/22, 4:21 PM

It's Enabled

MMadZone17 Click to see attachment

Quendi•11/30/22, 4:22 PM

Is that the built-in application for the device you are using to track FPS?

QQuendi Is that the built-in application for the device you are using to track FPS?

MadZone17•11/30/22, 4:22 PM

Yaah It's In-Built

Quendi•11/30/22, 4:26 PM

To begin with, please try to perform a routine repair of the game from login menu, clear game cache and reset your device app preferences through device Settings > System > Advanced > Reset options > Reset app preferences. After that, reboot your device and check if it will make any difference, @MadZone17. Also, try to check for any pending software updates for your device. If the issue persists, please submit a report of the issue through #bugs in compliance with the channel's #guidelines.

QQuendi To begin with, please try to perform a routine repair of the game from login men...

MadZone17•11/30/22, 4:27 PM

Thanks for Helping

Quendi•11/30/22, 4:27 PM

Before doing this, please first turn off the developer options, @MadZone17. You're welcome!

QQuendi Before doing this, please first turn off the developer options, @MadZone17. You'...

MadZone17•11/30/22, 4:27 PM

Okay

Shabab•11/30/22, 4:31 PM

@Quendi If I use my In-build screen recorder while my GAC app is still running in the background ,will there be any issue ?

Quendi•11/30/22, 4:33 PM

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding Esports, @Shabab.

QQuendi From where did you download the game?

Goof baller•11/30/22, 4:37 PM

Playstore

Goof baller•11/30/22, 4:37 PM

Android

PUBG MOBILE•11/30/22, 4:41 PM

Please refer to the private message from @PUBG MOBILE for further information, @asm4r.

MMarx Hi, __does anyone know why i get 30fps__? I use __**samsung galaxy m33 6/128** a...

stuz•11/30/22, 4:42 PM

@Quendi

Dyno•11/30/22, 4:44 PM

Please do not use languages other than English, @a.k.a Önder. Refer to subpoint 3.1 in #guidelines for regional communities.

GGoof baller Click to see attachment

Quendi•11/30/22, 4:44 PM

Are you still facing this issue, @Goof baller?

QQuendi Are you still facing this issue, @Goof baller?

Goof baller•11/30/22, 4:45 PM

I don't play the game no more

Goof baller•11/30/22, 4:45 PM

I deleted it

Goof baller•11/30/22, 4:45 PM

The same thing was happening to me about 5-7 months ago

Quendi•11/30/22, 4:46 PM

In case you install the game again and continue to face the same issue, you can let us know, @Goof baller.

a.k.a Önder•11/30/22, 4:49 PM

I was logging into the game with my facebook account. But now I can't login to my facebook. how do i recover my account?

Quendi•11/30/22, 4:51 PM

Please add more precise details about the issue you are facing when trying to log into your account, @a.k.a Önder.

a.k.a Önder•11/30/22, 4:54 PM

i was using autenticator to login to my facebook account i can't get the codes anymore @Quendi