You can serve video from R2 but the abuse detection doesn’t know that - you’ll have to reach out to

You can serve video from R2 but the abuse detection doesn’t know that - you’ll have to reach out to support and ask them to get it lifted

Kkian You can serve video from R2 but the abuse detection doesn’t know that - you’ll h...

eliran•1/6/23, 5:02 PM

@kiannh I see. What's the right way to contact support and ask them to get it lifted? And how can I prevent it from happening again in the future? will they lift that on the account level or is it per video?

Eeliran Hey everyone, hope you're well and I wish you a beautiful 2023! 🙂 Today, some ...

Erisa•1/6/23, 5:03 PM

Are these the same assets you reported issues with in ticket 2640745 or a different case?

Erisa•1/6/23, 5:04 PM

(referencing a prior conversation on this server)

EErisa Are these the same assets you reported issues with in ticket 2640745 or a differ...

eliran•1/6/23, 5:05 PM

@Erisa | Support Engineer hey! So good to see you. and thank you for staying on top of case #2640745.

Interestingly, these errors come from the same R2 space, but that is a whole new issue that we face in addition to the previous one where some files simply don't play.

Erisa•1/6/23, 5:05 PM

Can you add these details to that ticket so I can relay them to the teams that are handling that case?

Erisa•1/6/23, 5:06 PM

I believe the two issues are related

eliran•1/6/23, 5:06 PM

Absolutely!

@Erisa | Support Engineer on a related note -- I've also learned that the issue we reported on that ticket has been identified, and a fix is expected to be deployed soon. Is that true?

Erisa•1/6/23, 5:06 PM

The last update I had was that a fix would be released in January

EErisa The last update I had was that a fix would be released in January

eliran•1/6/23, 5:16 PM

Amazing. Will you be able to let us know via the ticket when it's released so we can test it out?

I just added the new information to the same ticket #2640745.

Eeliran Amazing. Will you be able to let us know via the ticket when it's released so we...

Erisa•1/6/23, 5:18 PM

Yes, once I get confirmation that a fix is in place I will update the ticket accordingly

Erisa•1/6/23, 5:22 PM

I just added the new information to the same ticket #2640745.

Thanks

Raiyan•1/6/23, 7:46 PM

?r2-roadmap

Flare•1/6/23, 7:46 PM

These features are now available!!
Public buckets, with custom domains: https://developers.cloudflare.com/r2/data-access/public-buckets/#enable-public-access-for-your-bucket
Presigned URLs in the S3-compatible API
Future roadmap
Read more: https://blog.cloudflare.com/r2-ga/
Object Lifecycles
Jurisdictional Restrictions (e.g. 'EU')
Live Migration without Downtime (S3->R2)

Ssearchableguy How secure would creating a long generated key for keeping access private to use...

Sid•1/7/23, 12:27 AM

Sounds like what you need is a presigned URL

Ssearchableguy R2 S3 API does not seem to provide a way to make object private, is that correct...

Karew•1/7/23, 3:40 AM

Entire buckets can only be private or public, there is no per-object ACLs yet. You may be able to hack it using WAF rules or Workers depending on your needs.

Karew•1/7/23, 6:57 AM

You need to remove the record you already have for the subdomain you want to use

Karew•1/7/23, 6:58 AM

For example, if you want files.example.org you need to go to your DNS settings for example.org and remove the CNAME for filesfiles or whatever you have there

Karew•1/7/23, 10:07 AM

rclone is a good tool for that (deleting 1000 files might take a bit of time)

Karew•1/7/23, 10:09 AM

rclone can also multiplex the delete operations

Walshy•1/7/23, 12:02 PM

Please make a ticket and let us know the ID

Walshy•1/7/23, 12:06 PM

Escalated it

FFroZen We have the ticket opened regarding it (#2640745)

Erisa•1/7/23, 4:23 PM

This ticket is already assigned to me and has been escalated to relevant teams, I will update the ticket when we have something to share, sorry for the wait

Erisa•1/7/23, 4:48 PM

Updated the ticket to show that I updated the relevant teams

vvotekeb•1/7/23, 8:55 PM

what is the latency of R2 storage (without Cache)?

Erisa•1/7/23, 8:57 PM

its per request, so each "chunk" would be a separate read

You can serve video from R2 but the abuse detection doesn’t know that - you’ll have to reach out to

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