Please refer to subpoint(s) 2.12 in #faq for further information, @Mohamed Al-Muslimani.
Please refer to subpoint(s) 2.12 in #faq for further information, @Mohamed Al-Muslimani.
꧁ID 51367390757
good evening I had a reputation deduction for a game in which I didn't kill anyone because I wasn't playing at that time
good evening I had a reputation deduction for a game in which I didn't kill anyone because I wasn't playing at that time
꧁
QPlease change your game language to English and share another screenshot of the notification you have received, @꧁
Đ₳Ɽ₭₦Ɇ₮꧂.
Đ₳Ɽ₭₦Ɇ₮꧂.꧁
QHarming your teammates in a match is considered a violation and will result in penalties such as match bans and merit deductions (the penalty increases with your tier and number of repeat offenses), @꧁Đ₳Ɽ₭₦Ɇ₮꧂.
Đ₳Ɽ₭₦Ɇ₮꧂.꧁I want to note that for all the times that I have harmed my comrades, I have already received a minus
꧁it shows the time of the match in which I hurt a friend, but I didn't even play then
QWe cannot help you with this any further through the community, @꧁Đ₳Ɽ₭₦Ɇ₮꧂. Should you require further assistance with this, please free to contact the customer service through inside the game.
Đ₳Ɽ₭₦Ɇ₮꧂. Should you require further assistance with this, please free to contact the customer service through inside the game.꧁and I have already received all my disadvantages , if it is not so , you can specify which match and at what time served as a deduction
QFeel free to contact the customer service in-game should you require further assistance with this, @꧁Đ₳Ɽ₭₦Ɇ₮꧂.
Đ₳Ɽ₭₦Ɇ₮꧂.꧁@Quendi then tell me how to do it
DPlease refer to subpoint(s) 5.4 in #faq for further information, @꧁Đ₳Ɽ₭₦Ɇ₮꧂.
Đ₳Ɽ₭₦Ɇ₮꧂.
FI haven't received the update yet
SThe time shown in career result is your local time whereas one you receive in penalty mails is in UTC.
꧁@Quendi I tried to go there, but a bot answers me with answers to a question that I don't need, maybe I wrote somewhere wrong, can you please tell me where to write
QIt is not available to everyone yet. Please refer to this announcement for the update schedule:
https://discord.com/channels/393088095840370689/481197473403240451/1085040927900434434.
https://discord.com/channels/393088095840370689/481197473403240451/1085040927900434434.
Discord
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QYou will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. We unfortunately will not be able to help you with this any further through the community.
FActually I got it but when I try to update I get an error message
QCan you share a screenshot, @BanZai.?
꧁but how does the bot just end the dialog
QDo not skip all the available options or the conversation with the customer service may end up being closed, @꧁Đ₳Ɽ₭₦Ɇ₮꧂.
Đ₳Ɽ₭₦Ɇ₮꧂.꧁and what if there are no necessary options there, and if I choose something similar, the bot just gives an answer and closes the dialog
꧁@Quendi
Fyah but it's in arabic language
QAs mentioned previously, this is not something we can help with through the community.
QAre you facing the issue inside the game?
F@Quendi can i ask you something in private
꧁I understand, I just wanted you to help contact support@Quendi
QWhat does it concern?
FI won the lottery on Pubg mobile th official page, but the ends still haven't arrived.
FCan you help me post photos of the event?
FNo, it's on Google Play
QThe only thing I can suggest is to not skip all the available options while you are recording your issue through the customer service.
QPlease share a screenshot.
FHow can I find Pubg mobile th official discord address
FOh, the problem has been resolved, but is the size of the update 252 MB?
QYes, if you are updating the game if it is already installed through the Play Store. However, you may need to download the additional resource files inside the game after updating it, @BanZai..
F
FEvent these 97 people won uc and still haven't arrived, and I can't get transportation
QHave you tried to contact them through the Instagram account?
Fyes but no response
QYou're welcome!
QWhen did you contact them?
FThe event ended on February 1, we filled out the form, it's been 1.5 months and still no response.
FI just want to know the date my prize will arrive
QHave you tried to contact the in-game customer service, @Furkan?
FI tried but no result
QCan you share a screenshot of the response from the customer service, @Furkan?
Fthere was no transportation