@Quendi I tried to go there, but a bot answers me with answers to a question that I don't need, mayb

@Quendi I tried to go there, but a bot answers me with answers to a question that I don't need, maybe I wrote somewhere wrong, can you please tell me where to write

FFallenAnglel I haven't received the update yet

Quendi•3/15/23, 7:32 PM

It is not available to everyone yet. Please refer to this announcement for the update schedule:

https://discord.com/channels/393088095840370689/481197473403240451/1085040927900434434.

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꧁꧁☠Đ₳Ɽ₭₦Ɇ₮☠꧂@Quendi I tried to go there, but a bot answers me with answers to a question tha...

Quendi•3/15/23, 7:32 PM

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. We unfortunately will not be able to help you with this any further through the community.

QQuendi It is not available to everyone yet. Please refer to this announcement for the u...

FallenAnglel•3/15/23, 7:33 PM

Actually I got it but when I try to update I get an error message

Quendi•3/15/23, 7:33 PM

Can you share a screenshot, @BanZai.?

QQuendi You will need to record your issue through AI and select the available options a...

꧁

꧁☠Đ₳Ɽ₭₦Ɇ₮☠꧂OP•3/15/23, 7:33 PM

but how does the bot just end the dialog

Quendi•3/15/23, 7:34 PM

Do not skip all the available options or the conversation with the customer service may end up being closed, @꧁

Đ₳Ɽ₭₦Ɇ₮

꧂.

꧁

꧁☠Đ₳Ɽ₭₦Ɇ₮☠꧂OP•3/15/23, 7:35 PM

and what if there are no necessary options there, and if I choose something similar, the bot just gives an answer and closes the dialog

꧁

꧁☠Đ₳Ɽ₭₦Ɇ₮☠꧂OP•3/15/23, 7:36 PM

@Quendi

QQuendi Can you share a screenshot, @BanZai.?

FallenAnglel•3/15/23, 7:36 PM

yah but it's in arabic language

꧁꧁☠Đ₳Ɽ₭₦Ɇ₮☠꧂and what if there are no necessary options there, and if I choose something simi...

Quendi•3/15/23, 7:36 PM

As mentioned previously, this is not something we can help with through the community.

FFallenAnglel yah but it's in arabic language

Quendi•3/15/23, 7:37 PM

Are you facing the issue inside the game?

Furkan•3/15/23, 7:37 PM

@Quendi can i ask you something in private

꧁

꧁☠Đ₳Ɽ₭₦Ɇ₮☠꧂OP•3/15/23, 7:37 PM

I understand, I just wanted you to help contact support@Quendi

FFurkan @Quendi can i ask you something in private

Quendi•3/15/23, 7:38 PM

What does it concern?

Furkan•3/15/23, 7:39 PM

I won the lottery on Pubg mobile th official page, but the ends still haven't arrived.

Furkan•3/15/23, 7:40 PM

Can you help me post photos of the event?

QQuendi Are you facing the issue inside the game?

FallenAnglel•3/15/23, 7:40 PM

No, it's on Google Play

꧁꧁☠Đ₳Ɽ₭₦Ɇ₮☠꧂I understand, I just wanted you to help contact support@Quendi

Quendi•3/15/23, 7:40 PM

The only thing I can suggest is to not skip all the available options while you are recording your issue through the customer service.

FFallenAnglel No, it's on Google Play

Quendi•3/15/23, 7:41 PM

Please share a screenshot.

Furkan•3/15/23, 7:41 PM

How can I find Pubg mobile th official discord address

QQuendi Please share a screenshot.

FallenAnglel•3/15/23, 7:43 PM

Oh, the problem has been resolved, but is the size of the update 252 MB?

Screenshot_2023-03-15-22-42-08-851-edit_com.android.vending.jpg

Quendi•3/15/23, 7:47 PM

Yes, if you are updating the game if it is already installed through the Play Store. However, you may need to download the additional resource files inside the game after updating it, @BanZai..

Furkan•3/15/23, 7:48 PM

Furkan•3/15/23, 7:48 PM

Event these 97 people won uc and still haven't arrived, and I can't get transportation

QQuendi Yes, if you are updating the game if it is already installed through the Play St...

FallenAnglel•3/15/23, 7:48 PM

oh thx

FFurkan Event these 97 people won uc and still haven't arrived, and I can't get transpor...

Quendi•3/15/23, 7:49 PM

Have you tried to contact them through the Instagram account?

Furkan•3/15/23, 7:50 PM

yes but no response

FFallenAnglel oh thx

Quendi•3/15/23, 7:50 PM

You're welcome!

FFurkan yes but no response

Quendi•3/15/23, 7:50 PM

When did you contact them?

Furkan•3/15/23, 7:51 PM

The event ended on February 1, we filled out the form, it's been 1.5 months and still no response.

Furkan•3/15/23, 7:52 PM

I just want to know the date my prize will arrive

Quendi•3/15/23, 7:53 PM

Have you tried to contact the in-game customer service, @Furkan?

Furkan•3/15/23, 7:54 PM

I tried but no result

Quendi•3/15/23, 7:54 PM

Can you share a screenshot of the response from the customer service, @Furkan?

Furkan•3/15/23, 7:54 PM

there was no transportation

Quendi•3/15/23, 7:54 PM

What do you mean, @Furkan?

unseen•3/15/23, 7:55 PM

Why can I update my game there is no prob with space I have 50 GB available and have a stable wifi

Furkan•3/15/23, 7:55 PM

I don't understand exactly what you want

unseen•3/15/23, 7:55 PM

What ever I do it’s not working I can’t update the game I can’t play with anyone

unseen•3/15/23, 7:56 PM

@Quendi

Quendi•3/15/23, 7:56 PM

Is the update available for you, @unseen-shelby?

unseen•3/15/23, 7:56 PM

FFurkan I don't understand exactly what you want

Quendi•3/15/23, 7:56 PM

If you have already contacted the customer service, please share a screenshot of their response.

Furkan•3/15/23, 7:56 PM

I couldn't contact you in any way, I just filled out the form after the event was concluded, I can send you the form if you want.

Quendi•3/15/23, 7:57 PM

Please contact the in-game customer service for further assistance with this, @Furkan.

QQuendi If you have already contacted the customer service, please share a screenshot of...

unseen•3/15/23, 7:57 PM

How do I do that

QQuendi If you have already contacted the customer service, please share a screenshot of...

Furkan•3/15/23, 7:57 PM

ok i throw

Uunseen No

Quendi•3/15/23, 7:58 PM

The update is not available for everyone yet. You may refer to following announcement for more information on the update schedule:

https://discord.com/channels/393088095840370689/481197473403240451/1085040927900434434.

Quendi•3/15/23, 7:58 PM

This is not the customer service, @Furkan. You can contact the customer service through inside the game using the Customer Service option located in the Account settings of the game.

Furkan•3/15/23, 7:59 PM

I tried, but live support cannot be reached, only certain answers are given by the robot