PUBG MOBILE•3y ago

Hello, please provide a video recording of your message with customer service and your in-game ID as

Hello, please provide a video recording of your message with customer service and your in-game ID as well, @ZephyrTzy.

FARHAD GMG•5/19/23, 12:53 PM

My pubg doesn't work

FARHAD GMG•5/19/23, 12:54 PM

Not only for me, but for Afghanistan and Iran, the whole of Afghanistan and Iran

FFARHAD GMG My pubg doesn't work

Senpai•5/19/23, 12:55 PM

I'd say to you try downloading pubg from official website

Step-Bro•5/19/23, 12:56 PM

is metro royale down rn?

AAsha Hello, please provide a video recording of your message with customer service an...

ZephyrTzy•5/19/23, 1:09 PM

There's no response back yet over 14 days I mean. So I think I can't show you what u are asking for.

ZephyrTzy•5/19/23, 1:09 PM

Also I can't submit another file for that account recovery due to I can't submit again if they didn't response back to us

ZZephyrTzy There's no response back yet over 14 days I mean. So I think I can't show you wh...

AshaOP•5/19/23, 1:10 PM

The video recording is required to help you further regarding your issue.

ZephyrTzy•5/19/23, 1:11 PM

Where can I gave you the record sir. I don't want to publishing my game ID here pls understand me

ZZephyrTzy Where can I gave you the record sir. I don't want to publishing my game ID here ...

AshaOP•5/19/23, 1:11 PM

Can send to my dms.

STROOX•5/19/23, 1:18 PM

Is there Africa server If not which server they are playing and is there tournament for African?

moderator•5/19/23, 1:43 PM

Are the previous #social-events winners announced yet? I don’t see announcement of last 2 events @Error

Memox•5/19/23, 1:49 PM

what is pubg support email

Quendi•5/19/23, 1:50 PM

The e-mail for the customer service is service@pubgmobile.com, @Memox:/.

Memox•5/19/23, 1:51 PM

SSTROOX Is there Africa server If not which server they are playing and is there tournam...

Quendi•5/19/23, 1:53 PM

There is no Africa server available in the game, but you may provide your feedback regarding this through #feedback in compliance with the channel's guidelines. Players from any region have the choice to select any available server in the game once every 7 days. Regarding tournaments, you may refer to #tournaments for community-organized tournaments.

MMemox ty

Quendi•5/19/23, 1:53 PM

You're welcome!

Muhammad Ameer Hamza•5/19/23, 1:55 PM

I have been trying to login by my mobile number but it shows error 211. My mobile number and password is correct. Can you tell me how to fix it. I have reported several times in game.

QQuendi There is no Africa server available in the game, but you may provide your feedba...

STROOX•5/19/23, 1:55 PM

Okay, I understand now, does it mean players from Africa and Oceania is not playing tournament because there is no specified server for Africa and Oceania?

Quendi•5/19/23, 1:56 PM

What kind of tournaments you are referring to, @STROOX?

STROOX•5/19/23, 1:56 PM

International tournament

MMuhammad Ameer Hamza I have been trying to login by my mobile number but it shows error 211. My mobil...

Quendi•5/19/23, 1:57 PM

Please share a screenshot of the issue you have encountered.

SSTROOX International tournament

Quendi•5/19/23, 1:57 PM

Can you mention the name of any tournament?

QQuendi Please share a screenshot of the issue you have encountered.

Muhammad Ameer Hamza•5/19/23, 1:58 PM

Here it is

Quendi•5/19/23, 1:58 PM

Please try to reset your password and try to log in again, @Muhammad Ameer Hamza.

MMuhammad Ameer Hamza Here it is

Memox•5/19/23, 1:59 PM

the same happened to me, the code is not coming, right?

STROOX•5/19/23, 1:59 PM

I'm doing my new project of international tournament and I need to claim more information about is there available server for Africa and Oceania, in case you mentioned it that there is no server for Africa and Oceania, I will need to close Africa and Oceania

QQuendi Please try to reset your password and try to log in again, @Muhammad Ameer Hamza...

Muhammad Ameer Hamza•5/19/23, 1:59 PM

I have been trying for several days. It doesn't send the verification code on number. Keeps me waiting and waiting.

Quendi•5/19/23, 2:00 PM

Please contact the in-game customer service for further assistance with this, @Muhammad Ameer Hamza. If this does not get resolved through the customer service within 14 days, please let us know and share a video recording of your conversation with the customer service.

QQuendi Please contact the in-game customer service for further assistance with this, @M...

Muhammad Ameer Hamza•5/19/23, 2:03 PM

I have their mail replies but it didn't solve the issue.

Memox•5/19/23, 2:03 PM

this real?

Screenshot_2023-05-19-17-03-26-283_com.discord.jpg

STROOX•5/19/23, 2:04 PM

He also writing to me about my tournament

Quendi•5/19/23, 2:05 PM

This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com, @STROOX and @Memox:/.

MMuhammad Ameer Hamza I have their mail replies but it didn't solve the issue.

Quendi•5/19/23, 2:06 PM

Please provide a video recording of your in-game conversation with the customer service.

STROOX•5/19/23, 2:11 PM

SSTROOX I'm doing my new project of international tournament and I need to claim more in...

Quendi•5/19/23, 2:11 PM

I told you about the available servers in the game. I cannot help you with your own tournament.

SSTROOX Click to see attachment

Muhammad Ameer Hamza•5/19/23, 2:15 PM

He texted me too just now.

QQuendi This is a scammer who would attempt to steal your account. Please do not fall fo...

Quendi•5/19/23, 2:22 PM

Refer to this response, @Muhammad Ameer Hamza.

Mentos•5/19/23, 2:32 PM

what is this?

Quendi•5/19/23, 2:42 PM

Modification material pierces can be combined to make materials, @Mentos. Materials can be used in the lab to upgrade different upgradable firearms.

KroXyy•5/19/23, 2:50 PM

Good luck, I haven't been able to login to my account for a long time because my device is bad. When I switch to ywni device, the basics remained on the old device, e-mail, password, etc. It is in nothing, but I have deposited money many times and my profile photo is available in the account, I can instantly send a photo and it will be clear that my account is compatible with pps. and can you help me to reset the password like this

DPxJAIN•5/19/23, 3:00 PM

In the past 6 months, in which region did you log into the game most often?* can any one help me with that question. I have to fill ingame region or which country I’m living please help me

KKroXyy Good luck, I haven't been able to login to my account for a long time because my...

`Prajwal•5/19/23, 3:06 PM

You need to re login your Gmail account in your new device. If you somehow forgot the password you can try reproducing the steps below:
1)Visit the official Gmail login page using a web browser.
2)Click on the "Forgot password" link below the login fields.
3)Provide the email address linked to your Gmail account and proceed to the next step.
4)Follow the instructions provided to reset your password securely.
5)Once the password has been successfully reset, log in to your Gmail account on your new device using the updated credentials.
Now login to the game using those credentials.

If you require further assistance, you may refer to the official Google support article at https://support.google.com/accounts/answer/7682439?hl=en for detailed instructions.