How long do support ticket replys take on a pro plan? I have ticker 2850341 With question: I am u

How long do support ticket replys take on a pro plan?

I have ticker 2850341

With question:

I am using workers behind a reverse proxy for coalias.com. Its forwarding the ip using x-forwarded-for header. Will the cloudflare rate limiter work?

AAdvany How long do support ticket replys take on a pro plan? I have ticker 2850341 Wi...

jb•7/6/23, 7:54 AM

https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/contacting-cloudflare-support/

Contacting Cloudflare Support · Cloudflare Support docs

Cloudflare Support cannot perform the following actions:

Jjb https://developers.cloudflare.com/support/troubleshooting/general-troubleshootin...

AdvanyOP•7/6/23, 8:30 AM

thanks. Just saw it "Pro and Free customers - No SLAs are offered, but customers are responded to in the order in which their request is received. For a quicker answer, we highly recommend searching or posting on our Community forums"

AAdvany How long do support ticket replys take on a pro plan? I have ticker 2850341 Wi...

Erisa•7/6/23, 9:11 AM

I replied to your ticket - tldr no you cant do that (on self-serve)

Caeden•7/6/23, 10:41 AM

Hi all! sorry to disturb does anyone know how to add a subdomain to a page like mydomain.co.za/jobs.html to jobs.mydomain.co.za? Its hosted on my webserver

Caeden•7/6/23, 10:45 AM

As when I point it to my domains IP I get this:

I tried /index.html(root file) but would still get it

jayMakes11•7/6/23, 10:48 AM

Super confused about this: On the "Bulk Redirects" page, it says "Create thousands (or even millions) of static redirects". However, when creating a "Bulk Redirect List" it limits the list to 20 items (which of course is not thousands or millions). How to create thousands/millions of static redirects?

Walshy•7/6/23, 10:48 AM

in nginx you can do it pretty easily, don't know lightspeed though

JjayMakes11 Super confused about this: On the "Bulk Redirects" page, it says "Create thousan...

Walshy•7/6/23, 10:49 AM

are you looking at the list count not the item count?

WWalshy are you looking at the _list_ count not the _item_ count?

jayMakes11•7/6/23, 10:50 AM

No. Here's what I'm seeing:

You have used 1 of 5 redirect lists and 20 of 20 items.

WWalshy in nginx you can do it pretty easily, don't know lightspeed though

Caeden•7/6/23, 10:50 AM

Alr thanks I will try vercel or netlify and see if it can host my web

Walshy•7/6/23, 10:50 AM

you can also try Pages

Walshy•7/6/23, 10:50 AM

https://pages.dev/

Cloudflare Pages

Build your next application with Cloudflare Pages

WWalshy you can also try Pages 😉

Caeden•7/6/23, 10:51 AM

Alr does it have a option for subdomain?

JjayMakes11 No. Here's what I'm seeing: > You have used 1 of 5 redirect lists and 20 of 20...

Walshy•7/6/23, 10:51 AM

looks like item count is limited per plan - https://developers.cloudflare.com/rules/url-forwarding/#availability

CCaeden Alr does it have a option for subdomain?

Walshy•7/6/23, 10:52 AM

i mean, you can add subdomains. Serving jobs.htmljobs.html on index for a subdomain would probably need like proxying / /jobs 200/ /jobs 200 some rule like that (this is true for us and Netlify, not sure if Vercel can do this)

Caeden•7/6/23, 10:52 AM

Walshy•7/6/23, 10:53 AM

You could also just upload the jobs.html as index.html and have a project with just that file

Walshy•7/6/23, 10:53 AM

that would probably be the better way to do it

WWalshy looks like item count is limited per plan - <https://developers.cloudflare.com/r...

jayMakes11•7/6/23, 10:53 AM

I see. Thanks. Seems this should be made more clear elsewhere (would have saved me a lot of time, as I now konw that bulk redirects essentially won't work for my needs).

jayMakes11•7/6/23, 10:54 AM

had hit to 2000 limit in Pages... had thought that Bulk Redirects was the "overflow" solution

jayMakes11•7/6/23, 10:54 AM

seems a dynamic function handler is the only solution for my particular use case.

jayMakes11•7/6/23, 10:55 AM

coming from Netlify, which doesn't have any limit to the number of redirects in their _redirects_redirects file, this feels super limiting.

WWalshy You could also just upload the jobs.html as index.html and have a project with j...

Caeden•7/6/23, 10:55 AM

Yea as I stored mine in a folder with index

jayMakes11•7/6/23, 10:55 AM

the 2000 limit seems pretty arbitrary.

Walshy•7/6/23, 10:55 AM

it is

Walshy•7/6/23, 10:55 AM

but we can't make it infinite

Walshy•7/6/23, 10:55 AM

so there needs to be some reasonable limit

WWalshy so there needs to be some reasonable limit

jayMakes11•7/6/23, 10:56 AM

i wonder how netlify handles this...

Walshy•7/6/23, 10:56 AM

they have a limit too

Walshy•7/6/23, 10:56 AM

but not sure what their limit is

Original message was deleted

jayMakes11•7/6/23, 10:59 AM

oh, good to know. thanks for this.

form this (https://answers.netlify.com/t/max-number-of-redirects/5095/2) i learned that having a number in the thousands can negatively impact performance... makes sense but I never considered this previously.

Netlify Support Forums

Max number of redirects?

Hi, @bob, and welcome to our Netlify community site. Are you asking about the number of rules which can exist for a site or how many redirects are allowed for a single HTTP request (as in how many “hops” are allowed). If the question is about hops for a single HTTP requests, this is covered here: Quoting: By default, we limit internal rew...

Walshy•7/6/23, 11:00 AM

yeah that's also why we cap to a reasonable number

Walshy•7/6/23, 11:01 AM

we can probably make this better but not sure how immediately

Walshy•7/6/23, 11:01 AM

for static at least

WWalshy yeah that's also why we cap to a reasonable number

Caeden•7/6/23, 11:02 AM

So pages can host html web?

Walshy•7/6/23, 11:02 AM

of course

WWalshy of course

Caeden•7/6/23, 11:02 AM

alr im trying to edit but i get this

Walshy•7/6/23, 11:02 AM

https://test-dcz.pages.dev/

Walshy•7/6/23, 11:02 AM

this is just a html page :p

Caeden•7/6/23, 11:02 AM

CCaeden alr im trying to edit but i get this

Walshy•7/6/23, 11:02 AM

where you getting that?

WWalshy where you getting that?

Caeden•7/6/23, 11:03 AM

welp now this popped up

jayMakes11•7/6/23, 11:03 AM

for my needs, the best approach now seems to be a _middleware.js_middleware.js file that only matches on specific paths (e.g. mysite.com/blog/*mysite.com/blog/*, meaning /functions/blog/_middleware.js/functions/blog/_middleware.js) that handles all of the blog specific redirects (etc).

CCaeden welp now this popped up

Walshy•7/6/23, 11:04 AM

what page were you on and what did you do before this happened?

WWalshy what page were you on and what did you do before this happened?

Caeden•7/6/23, 11:05 AM

I attempted to edit env production and then that error popped up and then this screen after atempting to go back.

Walshy•7/6/23, 11:05 AM

i'm not sure what you mean by edit env production

Caeden•7/6/23, 11:05 AM

let me send a ss

Caeden•7/6/23, 11:06 AM