If the security system detects that a player is suspected of cheating, the player will be placed under security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behavior and wait for the system to automatically place you out of safety observation.
Please refer to the following support article for more information or reach out to the customer service in-game for further assistance.
After submitting the application, you will receive a response in your in-game mail within 7 days. If you did not receive a response, your application may not have been accepted. If you require further assistance with this, please contact the customer service through inside the game.
If you are not able to provide all the accurate and required information, the customer service may not able to proceed with your request. In this case, your only option is to contact them again and make sure that you provide all the accurate information.
Please make sure that you are playing on a stable internet connection, try to switch to a different internet connection, or try to switch between Wi-Fi and Cellular. If the issue persists, please try to reset your network settings one time.
Is this a new bug?? What happened is that my teammate recalled me, after being recalled none of my controls appeared and it showed the spectator mode on my character, once i clicked exit it didn’t ask for conformation and everything disappeared, my joystick popped up but then it took me back to lobby
This means that you can get a total of 720 UC through the Royale Pass rewards, @Sythx. If you purchase Elite Pass Plus, you can immediately unlock the 24 ranks and the available rewards for the 24 ranks.
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