Could you please share a screenshot of the issue you have encountered, @Hi , N? - PUBG MOBILE

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PapCPal

PPapCPal Yes, but when i enter my UID and complete the verification method, instead of ge...

Quendi

Q

QuendiOP•7/23/23, 1:18 AM

Can you share a screenshot of this instance?

Quendi

QQuendi Can you share a screenshot of this instance?

PapCPal

P

PapCPal•7/23/23, 1:18 AM

PapCPal

P

PapCPal•7/23/23, 1:19 AM

Keep in mind, i haven't entered an email address yet, so i don't know where i'll receive the said email

lackingperseverance

L

lackingperseverance•7/23/23, 1:19 AM

Did the damage input of fist increased? I just got killed by a dude with a fist in just 3 or 4 punch

PapCPal

PPapCPal Keep in mind, i haven't entered an email address yet, so i don't know where i'll...

Quendi

Q

QuendiOP•7/23/23, 1:21 AM

If you submitted a request for account recovery before, you should have been asked to provide an email. The customer service will contact you on that email. If you do not remember submitting this request or your email, please reach out to the in-game customer service using the Contact Us option for further assistance.

lackingperseverance

Llackingperseverance Did the damage input of fist increased? I just got killed by a dude with a fist ...

Quendi

Q

QuendiOP•7/23/23, 1:22 AM

We do not have information regarding any such change. Although you can still get a significant damage and can get eliminated with a fist. How fast you are going to be eliminated can vary depending on different factors such as your current health, the part of the body where you are hit, and whether you have any armor or not.

Quendi

QQuendi Could you please share a screenshot of the issue you have encountered, @Hi , N?

Hi , N

H

Hi , N•7/23/23, 1:22 AM

ok

Hi , N

H

Hi , N•7/23/23, 1:48 AM

@Quendi

Hi , N

H

Hi , N•7/23/23, 1:48 AM

are you here ?

mirla_dev

M

mirla_dev•7/23/23, 1:53 AM

My account is linked to gmail, but I switched devices now I use iPhone and the option to log in through gmail does not appear. I tried to log in through a friend's amdroid to connect to Facebook or phone and it says I can't because I haven't logged in for 15 days, but I didn't log in for that reason. Someone help me please

Hi , N

H

Hi , N•7/23/23, 2:05 AM

@FranckCastle

Hi , N

HHi , N @FranckCastle

FranckCastle

F

FranckCastle•7/23/23, 2:41 AM

Please share a screenshot as requested.

mirla_dev

Mmirla_dev My account is linked to gmail, but I switched devices now I use iPhone and the o...

FranckCastle

F

FranckCastle•7/23/23, 2:42 AM

Didn't you say you logged in on your friend's Android device? Did you use the email login or the Google Play login? I assume the later since you said Gmail, but just to be sure.

ᴘʏᴏᴡᴏʟ

ᴘ

ᴘʏᴏᴡᴏʟ•7/23/23, 2:50 AM

is this normal or not? The car doesnt have a sound when im driving it all the cars are the same its annoying cuz i dont know if there is an enemy using a car

Sugamo

S

Sugamo•7/23/23, 3:17 AM

Does anybody know where and how to use these tokens? Pressing 'Use' takes me to a Dragon Ball crate but one that needs UCs to open and not these tokens!

Sugamo

SSugamo Does anybody know where and how to use these tokens? Pressing 'Use' takes me to ...

Juhan

J

Juhan•7/23/23, 3:22 AM

It does use this token

Juhan

JJuhan It does use this token

Sugamo

S

Sugamo•7/23/23, 3:24 AM

The dragon ball crate? It shows UC as the currency

Sugamo

SSugamo The dragon ball crate? It shows UC as the currency

Juhan

J

Juhan•7/23/23, 3:24 AM

Click open

mirla_dev

M

mirla_dev•7/23/23, 3:25 AM

@FranckCastle Gmail

Juhan

J

Juhan•7/23/23, 3:25 AM

It will prompt you to either use token or uc

mirla_dev

M

mirla_dev•7/23/23, 3:30 AM

@FranckCastle I tried to do this on a friend's android by logging in to gmail and entering to switch to Facebook or phone, but it says that it is not possible because the account has not been logged in for 15 days

mirla_dev

M

mirla_dev•7/23/23, 3:31 AM

@FranckCastle Is there a way to fix this or will I lose my account?

mirla_dev

Mmirla_dev @FranckCastle I tried to do this on a friend's android by logging in to gmail an...

FranckCastle

F

FranckCastle•7/23/23, 3:31 AM

You already said that. I asked you if it's the Google Play login.

FranckCastle

F

FranckCastle•7/23/23, 3:31 AM

Can you share a screenshot, please?

ᴘʏᴏᴡᴏʟ

ᴘᴘʏᴏᴡᴏʟ is this normal or not? The car doesnt have a sound when im driving it all the ca...

FranckCastle

F

FranckCastle•7/23/23, 3:33 AM

No, that is not normal. Please repair your client and try again.

mirla_dev

M

mirla_dev•7/23/23, 3:38 AM

@FranckCastle yes, that

FranckCastle

FFranckCastle Can you share a screenshot, please?

FranckCastle

F

FranckCastle•7/23/23, 3:38 AM

@MirlaOficial

mirla_dev

M

mirla_dev•7/23/23, 3:40 AM

@FranckCastle I'm Brazilian, so everything is in Portuguese, and would you like to see the login screen or the one that appears when I try to link the other account?

FranckCastle

F

FranckCastle•7/23/23, 3:43 AM

Both, please. In English if possible.

mirla_dev

M

mirla_dev•7/23/23, 3:52 AM

@FranckCastle

mirla_dev

M

mirla_dev•7/23/23, 3:54 AM

Screenshot_2023-07-22-20-47-56-272_com.tencent.ig.jpg

FranckCastle

F

FranckCastle•7/23/23, 3:54 AM

It seems that you are trying to unlink something, according to that message.

mirla_dev

M

mirla_dev•7/23/23, 3:56 AM

@FranckCastle exactly, because my account is linked to gmail but on the iPhone there is no option to enter through gmail, so I tried to link it to Facebook or phone but it is not possible

JWHARAH

J

JWHARAH•7/23/23, 3:56 AM

اريد رمز عالم العجائب

Dyno

D

Dyno•7/23/23, 3:56 AM

Please do not use languages other than English, @JWHRAH. Refer to subpoint 3.1 in #guidelines for regional communities.

FranckCastle

F

FranckCastle•7/23/23, 3:57 AM

I understood that. Are you trying to replace the Google login with Facebook, or are you simply adding it?

mirla_dev

M

mirla_dev•7/23/23, 3:58 AM

@FranckCastle to replace

JWHARAH

J

JWHARAH•7/23/23, 3:58 AM

I want a world of wonderland invitation code .

mirla_dev

Mmirla_dev @FranckCastle to replace

FranckCastle

F

FranckCastle•7/23/23, 3:59 AM

Ah, that is why it does not work. Try to simply add the new login method, while leaving Google there.

mirla_dev

M

mirla_dev•7/23/23, 4:00 AM

@FranckCastle but i clicked on link, add, replace no sorry i said it wrong would be add

JWHARAH

J

JWHARAH•7/23/23, 4:01 AM

I want a world of wonderland invitation code . Please

FranckCastle

F

FranckCastle•7/23/23, 4:01 AM

Ah, okay. Then it should be because you did not login for long enough on that device, as the message says.

FranckCastle

F

FranckCastle•7/23/23, 4:01 AM

Try again in 15 days, or contact the in-game Customer Service.

JWHARAH

JJWHARAH I want a world of wonderland invitation code . Please

FranckCastle

F

FranckCastle•7/23/23, 4:02 AM

Someone will get back to you with more information.

JWHARAH

J

JWHARAH•7/23/23, 4:03 AM

Good

mirla_dev

M

mirla_dev•7/23/23, 4:04 AM

@FranckCastle when trying to add it informs the following message " you have not logged in 15 days in the last 30 days on this device. cannot unlink.

mirla_dev

M

mirla_dev•7/23/23, 4:05 AM

@FranckCastle Ata sorry I thought this was pubg support lol

mirla_dev

M

mirla_dev•7/23/23, 4:06 AM

@FranckCastle I sent a message to support talking about the case, I have to wait up to 72 hours, I came here thinking it was support, sorry

FranckCastle

F

FranckCastle•7/23/23, 4:08 AM

Alright, no worries.

FranckCastle

FFranckCastle No, that is not normal. Please repair your client and try again.

ᴘʏᴏᴡᴏʟ

ᴘ

ᴘʏᴏᴡᴏʟ•7/23/23, 4:21 AM

Its still the same i also reinstalled the game already