If you have successfully filled out the creator application through inside the game, please wait pat

If you have successfully filled out the creator application through inside the game, please wait patiently. If your application gets approved, you will receive a response through your in-game mail within 30 days after submitting the application.

QQuendi If you have successfully filled out the creator application through inside the g...

TheGreatSlayman•7/24/23, 8:39 PM

What if I accidentally deleted that email as well?

RR3KT~RAY I left out sound and the borders are black probably because of smaller screen ra...

QuendiOP•7/24/23, 8:40 PM

Pleas submit a report of this issue through #bugs in compliance with the channel's guidelines and we will follow-up with you.

TTheGreatSlayman What if I accidentally deleted that email as well?

QuendiOP•7/24/23, 8:40 PM

What email you are referring to?

QQuendi What email you are referring to?

TheGreatSlayman•7/24/23, 8:41 PM

The email that I've applied as a creator.

Deleted User•7/24/23, 8:42 PM

will there be a elite pass voucher for the next season?

Chucky•7/24/23, 8:44 PM

@Quendi

TTheGreatSlayman The email that I've applied as a creator.

QuendiOP•7/24/23, 8:44 PM

I do not understand. Please elaborate further.

Chucky•7/24/23, 8:45 PM

@Quendi I got nothing avatar frame win solo b2R chucky

DDeleted User will there be a elite pass voucher for the next season?

QuendiOP•7/24/23, 8:45 PM

We unfortunately do not have information regarding the upcoming rewards of the next Royale Pass.

CChucky @Quendi I got nothing avatar frame win solo b2R chucky

QuendiOP•7/24/23, 8:47 PM

Are you referring to winner rewards of the #weekly-matches?

Bando Waves•7/24/23, 8:48 PM

Does anyone know where to equip your car as for your free falling stage, same place that has the hoverboards , i think I have might disabled it or something

Chucky•7/24/23, 8:50 PM

@Quendi yes

BBando Waves Does anyone know where to equip your car as for your free falling stage, same p...

Obscure•7/24/23, 8:50 PM

Unequip all hoverboards/colorful smoke/other things and equip your car in car section

Screenshot_2023-07-20-20-26-43-072_com.tencent.ig.jpg

Screenshot_2023-07-20-20-26-31-759_com.tencent.ig.jpg

CChucky @Quendi yes

QuendiOP•7/24/23, 8:53 PM

What is your numeric user identification?

Chucky•7/24/23, 8:54 PM

@Quendi b2R Chucky

QuendiOP•7/24/23, 8:54 PM

This is your username, @Chucky. Please share the numeric user identification of your account.

Chucky•7/24/23, 8:56 PM

@Quendi

QuendiOP•7/24/23, 8:57 PM

I have asked for your numeric user identification of the account for which you have not received the rewards, @Chucky. You can find it in your profile in the game along with your username.

Chucky•7/24/23, 8:58 PM

@Quendi B2R丨Chucky | 5245756536

QuendiOP•7/24/23, 8:59 PM

Noted, @Chucky. Will get back to you regarding this.

OObscure Unequip all hoverboards/colorful smoke/other things and equip your car in car se...

Bando Waves•7/24/23, 9:00 PM

Ohhh what are the other things are , cause I got no hoverboards

R3KT~RAY•7/24/23, 9:00 PM

@Quendi Done, issue is placed in #bugs , Let me know it's it's done how you wanted and if there is anything else you need from me at this moment.

Chucky•7/24/23, 9:00 PM

@Quendi ok tnx

BBando Waves Ohhh what are the other things are , cause I got no hoverboards

Obscure•7/24/23, 9:01 PM

like on first screenshot you shouldn't have anything picked, and at second screenshot your car need to be in yellow frame, means you picked it

Bando Waves•7/24/23, 9:02 PM

Thanks, yeah maybe cause I had the smokes used

Bando Waves•7/24/23, 9:04 PM

Yeah it worked

CChucky @Quendi

QuendiOP•7/24/23, 9:16 PM

The rewards are not sent yet. Please wait patiently.

ᴍ

ᴍᴀᴛᴛᴋᴜ•7/24/23, 9:25 PM

When does the third link code sending refreshes? It says sending too frequently.

Chucky•7/24/23, 9:27 PM

@Quendi thanks

ᴍᴍᴀᴛᴛᴋᴜ When does the third link code sending refreshes? It says sending too frequently.

Yasser•7/24/23, 10:23 PM

Try again on the new day (July 25, 2023), or try again after 24 hours.

BaSalamh•7/24/23, 10:28 PM

Hi when logging in PUBG It automatically exits . is stopped. but when logging in with a guest account. Or a different account it works. I don't know what caused this

FranckCastle•7/24/23, 10:31 PM

Please use this channel for issues related to the game, @Permaround.

FFranckCastle Please use this channel for issues related to the game, @Permaround.

BaSalamh•7/24/23, 10:33 PM

Can you help me I can't login to my account in pubg. The main interface is entered, after a second the application is stopped

ᵐ

ᵐⁱˡᵒ•7/24/23, 10:35 PM

It it possible to recover a 2 year hacked account? :P

ᵐᵐⁱˡᵒ It it possible to recover a 2 year hacked account? :P

FranckCastle•7/24/23, 10:36 PM

Don't get your hopes up, most probably not. Try contacting the in-game Customer Service, with all the ownership evidence you can get (UC purchase history, for example).

Dyno•7/24/23, 10:36 PM

Please contact the customer service for further assistance, @ᵐⁱˡᵒ. Refer to subpoint 5.4 in #faq for further information.

BBaSalamh Can you help me I can't login to my account in pubg. The main interface is enter...

FranckCastle•7/24/23, 10:36 PM

Not sure what you mean. Can you send a screenshot?

BBaSalamh Hi when logging in PUBG It automatically exits . is stopped. but when logging i...

FranckCastle•7/24/23, 10:37 PM

Or a screen recording, if possible.

FFranckCastle Don't get your hopes up, most probably not. Try contacting the in-game Customer ...

ᵐ

ᵐⁱˡᵒ•7/24/23, 10:37 PM

I did but I haven't got an answer yet

ᵐ

ᵐⁱˡᵒ•7/24/23, 10:37 PM

I sent it like 5 days ago

FranckCastle•7/24/23, 10:37 PM

Well, then you just have to hope for an answer. Feel free to send them another message if they didn't get back to you after a week.

FranckCastle•7/24/23, 10:38 PM

Well, 2 days from now, then.

FFranckCastle Or a screen recording, if possible.

BaSalamh•7/24/23, 10:52 PM

FranckCastle•7/24/23, 10:54 PM

Have you tried repairing the client?

FFranckCastle Have you tried repairing the client?

BaSalamh•7/24/23, 10:58 PM

I can't speak English well, excuse me. What I did was delete the pubg files and install again. And as I told you, if you register with a different account or a guest account, it works fine

Yasser•7/24/23, 11:12 PM

Please try these solutions (you can try each one and check if the issue is resolved or not; if it's not fixed, move on to the next solution), @BaSalamh11:

Clear the game cache and restart your device.

Ensure that your device has enough available storage space.

Try uninstalling and reinstalling PUBG MOBILE. Make sure to install the game from the official stores (Play Store or App Store) or the official website: https://pubgmobile.live/apk.

YYasser Please try these solutions (you can try each one and check if the issue is resol...

BaSalamh•7/24/23, 11:16 PM

Yes, I did all the steps. did not work . Tried to do that hours ago and it didn't work. I guess @R3KT~RAY he has the same problem

BBaSalamh Yes, I did all the steps. did not work . Tried to do that hours ago and it didn'...

Yasser•7/24/23, 11:18 PM

Please refer to this response: https://discord.com/channels/393088095840370689/1133141339513565235/1133175583392669757, and you can follow the issue in that thread.

قاسيون•7/24/23, 11:43 PM

Hello, someone stole my account in PUBG Mobile, and I can no longer log into my account. Is there anyone from the PUBG team who can help me recover my account? I have all the evidence to verify the account.

Dyno•7/24/23, 11:43 PM

Please contact the customer service for further assistance, @قاسيون. Refer to subpoint 5.4 in #faq for further information.

If you have successfully filled out the creator application through inside the game, please wait pat

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