Please try to perform a routine repair of the game from login menu and check if the issue still pers
Please try to perform a routine repair of the game from login menu and check if the issue still persists.
QPlease reach out to the customer service of your social media accounts and the in-game customer service for further assistance with compromised or stolen accounts. If you have a phone number linked to the account, please enable secondary verification through your Account settings of the game.
DPlease contact the customer service for further assistance, @maker. Refer to subpoint 5.4 in #faq for further information.
_Would you plz help me out from Safe Mode
Jthanks I'll try that
HI send request to costmoer service from game but now its pending so the hacker he stole mobile number and email and unlink one social media account so I cant go through the game to my account because he made secondry verification
Aİpad air 5 th genaration does not optimized for pubg mobile please fix it ı have lag ıssues ı cant play any more this game ı just bougt ıt from apple store they said its not about the device
NHi
DWe are unable to provide assistance if you do not ask a question or state a problem, @no your business. Remember to read through #faq before asking questions in the support channels.
CIf your account has been flagged as high risk, please contact the in-game customer service regarding this.
_My account is secure but I just Change my Device
CDo you have a video recording of the issue?
3Anyone knows when the amazing rebate event is coming?
AHii guys, where can i get an official tournament room card from PUBGM to support my community events? Thank You so much!
MSo basically i have a Google account linked in my account and i wanna log in from my iphone, however i cant, i have 1 twitter too but I don’t remember which gmail is linked with it so how can i know?
AIf you want ı have a match 1vs1 room game and ıts laggy
A@Cloudy can you help me to sende the video its like 2.5 gb
AIf you want ı can upload on youtube
RHey guys! I used to play in 2019, and i only had my account linked to facebook at that time, ive deleted my facebook and now i cant log into the pubg mobile with my old account, ive contacted korean support by mistake which they replied multiple times with a matter of 2 or 3 hours, they told me to contact global support, its been over a week and no response whatsoever, is there anything i can do?
P
PHello, i was wondering if how can i fix this? i thought i needed to wait 1 day to login again, but i still can't after two days, My twitter account has been recovered, i'm using that to login, but still the hacker still has his email linked to the account, it was doing well, since when he logged in, i logged him right out using twitter, now i can't do that
PAnd if it's possible to trigger safe mode until it's verified that my account is safe
TNo estimated date. Please keep an eye on #game-news.
TPlease refer to this message, @Admin Clancy.
AThank u so much Tina!
TPlease try to contact the Twitter support in order to change your credentials. If that does not help, please contact the customer service in game for further assistance. You may refer to the subpoint 5.4 in #faq.
TWelcome!
TUnfortunately we are not able to provide you assistance. Please contact the customer service in game for account related issues. You may refer to subpoint 5.4 in #faq.
TPlease try to log in again after 24 hours have passed, or you can use a device that has already logged into the game in the meantime.
Pthe hacker used, "log out on all devices"
Pand i tried to relogin after 2 days, still the same message
Ptried to login on my other devices too, still the same.
Pcurrently waiting on customer support
K.
Khello
K@Tina
RThanks, ive done that but i got no answer for over a week, korean tho replied withing 2 hours for every message ive sent 
TUnfortunately we cannot help you with this. Please wait for the customer service response.
TThe korean support is not related to the Global support.
You may receive a delayed response since the customer service have a large number of support requests.
You may receive a delayed response since the customer service have a large number of support requests.
AIs this good sign? Or won't happen?
SWhile im playing tdm today, I made some insane lucky predictions twice. Will I be banned?
BDevelopers continuosly work and research to make gaming experience smooth for every single player. You feedback is always appreciated and will be looked and discussed.
AThanks. I hope it will be implemented soon. My device was released more than a year ago
BIf you didn't used any 3rd party plugin or hack, NO, you won't be banned then.
SWell my gameplay looks like X-ray vision and I left the match instant after those perditions
BIf that was a bug, you should've have reported it, even if it happens next time, record it and report in #bugs or report through in-game report button.
XI had an account and it was stolen, and I knew the password and the email, but the thief put his number and the Facebook in the account, and I was not satisfied to enter and I forget id of account
BUse the account recovery tool by contacting customer support, refer to #faq subpoint 5.4 for more information.
SI don’t mean that, I’m saying I made some insane predictions such as pre fire random places in TDM and killed an enemy. Then I left the TDM because I’m scared to be falsely reported
OMany players do this, nothing to worry about, no reasons to leave the game, many kills are being made by shooting the spots where you expect the enemy could appear
SOkthanks