First, try the solutions provided in subpoint 4.8 in #faq. If the issue persists, yes, you can contact your internet service provider as this problem might be caused by unstable internet. Additionally, you can also reach out to in-game customer support for further assistance. Refer to subpoint 5.4 in #faq for further information.
After receiving an in-game rejection mail, you can re-apply through the in-game application form again. If you need additional assistance, you can seek help through the PUBG MOBILE World of Wonder server. You can find the link to the server in this announcement: https://discord.com/channels/393088095840370689/481197473403240451/1092872347209453568.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @xZack_. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.
Hello guys, a week ago my acc got hacked and i instantly submitted a complaint file. Today i saw that the complaint was indeed succesessfull, but im still facing one problem. If a mod or anyone can help me out. I ve got all the proofs about this profile being mine and so on. Like even after the claim was succsessfull, i still get this pop up.
As mentioned in that notice, please contact the customer service for further assistance with this. You can contact the customer service using the ''Other Issue'' option and select the Contact Us option at the bottom-left and explain your issue. You do not need to submit an account recovery request again.
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @������������.