Please secure your account by enabling Secondary Verification and checking trusted devices. If there is a device that is not yours, please delete it. If you need further assistance, please do not hesitate to contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.
Please secure your email account. Do not share verification codes with anyone. If you have concerns regarding this matter, please reach out to the in-game customer support for assistance.
If there is any update regarding your request, it will be sent to your email that you provided to the customer service when submitting the request through the account recovery tool.
Your account security is your own responsibility in the first place, @max62727. You should never share your account information with anyone and make sure to use a strong password and enable two-factor authentication for both your social media accounts and PUBG MOBILE account.
Please wait patiently for a response from the customer service. They should be able to help you with this if you provided them with all the accurate and required information.
There are Purchase Rewards event and Amazing Rebate event available at the moment. From Purchase Rewards event, you can collect extra UC after purchasing specified amount of UC through the game shop or through https://pubgmobile.com/pay. From Amazing Rebate event, you can collect different rewards by spending certain amout of UC. This does not include UC as rewards.
Sadly, I'm not able to understand what you are referring to. You can seek assistance in your preferred language by joining a regional community through #guidelines sub point 3.1.
@Quendi @PUBG MOBILE can you help me with this I’m trying to play crew challenge with my friend and it’s not letting me join or create one I don’t know what to do
This is clearly a scammer. Please refrain from communicating with them any further. Keep in mind that you can communicate with the customer service only through inside the game and the email for the customer service is service@pubgmobile.com. Please block the user or they will try to scam you or steal your account. No one else can help you with your account other than the in-game customer service.
Hello, I am a PUBG Mobile player, and I want to tell you about my problem. I reached the required points for PUBG Mobile on the North American server, dual mode, and my rating was 382 in the C2S6 season, and when I opened the game at the time they gave PUBG Mobile, I see myself not rated. PUBG, and this is my account ID in the game to confirm the problem: 5220508361
C
Y
H
U
L
Q
M
N
D
L
F
س
L
T
S
B
W
