Why cant i turn the game on

SonerOP•8/22/23, 1:55 PM

Quendi•8/22/23, 2:00 PM

You need to equip the two firearms with full attachments used on the both firearms at the same time. This includes all the attachments such half grip, vertical grip, a scope or any other attachment that the firearm supports. If the firearm supports side scope, you will need to equip that as well.

SSoner Why cant i turn the game on

Quendi•8/22/23, 2:01 PM

What is the device you are using and from where did you download the game?

DDavid I have do this but when i finished the report its told me to get screen shot but...

Quendi•8/22/23, 2:13 PM

Could you please share a video recording of this instance?

Aawpciel my post pinned acknowledge but no one say something

Quendi•8/22/23, 2:14 PM

If there is any update regarding your issue, you will receive it in the same post by Tencent. Please wait patiently in the meantime.

JJinThomson Just like Snapdragon and Mediatek, Exynos is an SoC made by Samsung exclusively ...

griffy•8/22/23, 2:42 PM

Ask Samsung to make Exynos enough powerful to handle 60fps smoothly first. 90 fps is beyond their capability.

Ggriffy Ask Samsung to make Exynos enough powerful to handle 60fps smoothly first. 90 fp...

JinThomson•8/22/23, 2:43 PM

60 fps runs very smooth for me. There some games from other devs which runs at 90 fps. Only the games developed by Tencent are limited to 60 fps

JJinThomson 60 fps runs very smooth for me. There some games from other devs which runs at 9...

griffy•8/22/23, 2:49 PM

It will never be able to run PUBGM at 90fps,I don't know about other games, but that's the sad reality. It's not enough powerful to handle it with the heating which 90fps gives. Exynos on s22 ultra gives like 40fps on recording the game. I don't know how you are able to get 60 fps smooth with your Samsung.

Ggriffy It will never be able to run PUBGM at 90fps,I don't know about other games, but ...

JinThomson•8/22/23, 2:52 PM

Thank you for your insight which no one asked for.
And next time, please don't reply if you don't have a solution. Anyone can belittle others, not everyone can be helpful.

JJinThomson Is there a way to counter unlimited health at Duck Island?

Quendi•8/22/23, 3:04 PM

I was not able to reproduce this as the enemy does take damage on a refreshing spot while performing the animation. When an enemy shoots at you, it will cancel the animation as well. If you are able to reproduce this yourself, please share a video recording of yourself that can illustrate this.

QQuendi What is the device you are using and from where did you download the game?

SonerOP•8/22/23, 3:06 PM

I downloaded it from Google play store,my phone is Samsung Galaxy A32

JJinThomson Thank you for your insight which no one asked for. And next time, please don't r...

griffy•8/22/23, 3:07 PM

You are welcome for the insights. No one can provide you a non-existent solution. Exchange your Exynos device with a snapdragon processor device instead:).

SSoner I downloaded it from Google play store,my phone is Samsung Galaxy A32

Quendi•8/22/23, 3:07 PM

How much internal storage you have left in the device?

Dyno•8/22/23, 3:07 PM

Please do not use languages other than English, @Muhammet. You may refer to subpoint 3.1 in #guidelines for regional communities.

QQuendi How much internal storage you have left in the device?

SonerOP•8/22/23, 3:08 PM

Ggriffy You are welcome for the insights. *No one can provide you a non-existent solutio...

JinThomson•8/22/23, 3:11 PM

Sure. How about I exchange it for yours? I'll DM my address, send your device along with return to address and I'll send mine to that.

SSoner Click to see attachment

Quendi•8/22/23, 3:12 PM

For how long you have been facing this issue? Did you start to face this issue recently?

Dyno•8/22/23, 3:12 PM

Please avoid going off-topic, @JinThomson. You may have unrelated conversations in #off-topic.

QQuendi For how long you have been facing this issue? Did you start to face this issue r...

SonerOP•8/22/23, 3:13 PM

It started today

SonerOP•8/22/23, 3:13 PM

I was playing normaly yesterday

SonerOP•8/22/23, 3:13 PM

And this morning

SonerOP•8/22/23, 3:13 PM

I woke up trying to turn the game on and i couldnt

SonerOP•8/22/23, 3:13 PM

As soon as i tried second time and it didnt work i came herw

Quendi•8/22/23, 3:13 PM

Can you check if you have the developer options enabled for your device and try to disable the developer options and restart your device, @Ivaaann?

SonerOP•8/22/23, 3:14 PM

Okay

QQuendi Can you check if you have the developer options enabled for your device and try ...

SonerOP•8/22/23, 3:20 PM

Works

SonerOP•8/22/23, 3:20 PM

Thank ypu so much

Quendi•8/22/23, 3:20 PM

You're most welcome, @Ivaaann!

winston_n1j•8/22/23, 3:21 PM

Hello, my account has been hacked, I would like to clarify how to get it back, there is no access

Dyno•8/22/23, 3:22 PM

Please contact the customer service for further assistance, @winston_n1j. Refer to subpoint 5.4 in #faq for further information.

卂

卂Ꮆ几丨几ﾌ卂•8/22/23, 3:39 PM

I just got this sent to me and I don t know what to do honestly. I mostly play with bad randoms/ a few in-game friends. What am I supposed to do if I don’t know who the cheaters are?Is there any way to find out?

卂

卂Ꮆ几丨几ﾌ卂•8/22/23, 3:39 PM

Shahroz Ali•8/22/23, 3:57 PM

Hello
PUBG MOBILE ,Team
I Don't Know How But My PUBG MOBILE I'D(5215520687) Got Hacked By Someone.
But how can this possible all link removed,

On 1 August About 8 A.M To 9 A.M (Pakistan Time) I Logged In My I'D Last Time After 2 Hours When I Am Trying To Loging My In PUBG MOBILE Through My Login It Was Going To Login Very New I'D.At This Time I Knew That My I'D Got Hacked By SomeOne.

Hacker Changed MY I'D Name Profile Photo And Many More Things.

InFact My Two Step Verification Is ON,Hacker Unlinked My All Links From My I'D(ROY : 5215520687) And I Have No Link To My I'D.

I Think PUBG MOBILE Accounts Was Not Safe For Future As My PUBG Two Step Verification Was ON, Hacker Was Able To Unlink All My Links Easily And I Didn't Got Any Security E-Mail From PUBG That Someone Changed Login Of My I'D Or Anything.

I Can Give All The Possible Details Regarding MY Account So That I Can Get My I'D Back.

I Am Helpless And Hope Team, PUBG MOBILE Will Help Me To Recover And Re Secure My I'D(5215520687).

Thanks
Regards,
@PUBG MOBILE
- [ ]
@Error

Dyno•8/22/23, 3:57 PM

Please contact the customer service for further assistance, @Shahroz Ali. Refer to subpoint 5.4 in #faq for further information.

QQuendi You need to equip the two firearms with full attachments used on the both firear...

HeheBoiiiss•8/22/23, 4:17 PM

Worst rp mission ever

John Paul•8/22/23, 4:20 PM

@Rock47 thx bro finally I completed

John Paul•8/22/23, 4:20 PM

winston_n1j•8/22/23, 4:39 PM

kraftoncustomercare scam?

Original message was deleted

Quendi•8/22/23, 4:39 PM

Yes, please refer to this notice, @winston_n1j.

questions

digital•8/22/23, 4:40 PM

hello, is it possible to somehow lower the ping of players during tournaments if the players are from different countries?

QQuendi Yes, please refer to this notice, @winston_n1j. https://discord.com/channels/39...

winston_n1j•8/22/23, 4:42 PM

my account scammed, you help me?

Dyno•8/22/23, 4:43 PM

Please contact the customer service for further assistance, @winston_n1j. Refer to subpoint 5.4 in #faq for further information.

Ddigital hello, is it possible to somehow lower the ping of players during tournaments if...

Quendi•8/22/23, 4:45 PM

It is related to location of the players and location of the game server. If a player is located further from the server, the ping will be higher. It is unfortunately not possible to get a better ping in such case.