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Issuing TLS certificate ongoing for 4 days now

Ppiotrplaneta

9/1/2023

Hey folks, I've added a CNAME dns on my domain on Monday, and then it changed the status on the railway dashboard to "Issuing TLS certificate" and has been in that state since - is this normal? What can I do to speed it up?

Ppiotrplaneta

9/1/2023

20c37ba9-ed53-4382-872d-358cc87bf98c

Bbrody192

9/1/2023

can you show a screenshot of the domains in railway and your dns settings?

Ppiotrplaneta

9/1/2023

Here is the railway:

Ppiotrplaneta

9/1/2023

I don't have access to the DNS setting directly (had a it ops person from the customer I work for do this) - I will try to get it
But it changed from waiting for dns (not exact wording) to issuing tls certificate when I got info that the DNS settings were updated

Ppiotrplaneta

9/1/2023

Here is the screenshot with CNAME:

Bbrody192

9/1/2023

looks good to me

DDuchess

9/1/2023

Thread has been flagged to Railway team by @Brody.

Ppiotrplaneta

9/1/2023

Thank yo for looking into it

Rrayofbytes

9/4/2023

HI, I've re-issued the cert. Can you try again?

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