enter the gungeon problem

I’m deleted the game and reinstalled it, but my data is gone even though I never deleted the prefix. The force download option is also not working.
26 Replies
rare-sapphire
rare-sapphireOP2y ago
Would it fix the issue if I deleted the game, the prefix, and the log and then reinstalled and force downloaded?
CommandMC
CommandMC2y ago
- Did you perhaps switch from Proton to Wine (or vice versa)? The prefix structure is different between those - If you're worried about save files, you don't want to outright delete your prefix. If you really want to start fresh, move it somewhere else
rare-sapphire
rare-sapphireOP2y ago
I tried installing mods, but the mods couldn’t detect the exe file so I tried to manually select it but it just wasn’t there I uninstalled it and reinstalled it to see if that would fix it, and that’s where I am now
deep-jade
deep-jade2y ago
For the benefit of @CommandMC, this is a continuation of another discussion: https://discord.com/channels/812703221789097985/1165623507812618350 Jerry failed to describe what he's trying to do in a way I could understand. Quite possibly the failure is mine, so perhaps someone else will have better luck.
rare-sapphire
rare-sapphireOP2y ago
I deleted the game, prefix, and log and then reinstalled it. I used force download, but my data still isn’t there What do I do
CommandMC
CommandMC2y ago
Well, you've not answered my first point and directly disregarded the 2nd... Not that great of a start here If Save Sync doesn't pull in your save file, it's either because (1) you simply don't have a save file in the cloud or (2) the save path is incorrect (which is also common if you've switched from Wine to Proton / Proton to Wine); you can tell Heroic to re-compute the path itself in the game settings, or (if you know what you're doing), you can set the path yourself
rare-sapphire
rare-sapphireOP2y ago
For the first quest, I have no idea. For the second question, I don’t see how it would help Also I pulled in a save file from the cloud before, but it’s gone for some reason I haven’t uploaded or anything
CommandMC
CommandMC2y ago
Right, first of all please verify that the save path is correct We can also do this for you if you upload your game log
rare-sapphire
rare-sapphireOP2y ago
How can I check if the save path is correct?
CommandMC
CommandMC2y ago
Well, considering you don't know whether you're using/have used Wine or Proton, it'd probably be best if you let us do that for you
rare-sapphire
rare-sapphireOP2y ago
Sure Actually, can this be done later? Sorry for taking up so much time, but it’s pretty late where I am
CommandMC
CommandMC2y ago
Sure, we can continue whenever you're ready
rare-sapphire
rare-sapphireOP2y ago
Thanks @CommandMC if you’re able to continue, I’m ready If not then I’m fine with waiting
CommandMC
CommandMC2y ago
First thing I'd need would be the game log
rare-sapphire
rare-sapphireOP2y ago
Where can I find that? @CommandMC
CommandMC
CommandMC2y ago
Game Page -> "Report a problem running this game" -> "Show log file in folder"
rare-sapphire
rare-sapphireOP2y ago
theres a last play log and a regular one, idk which one is needed so i put both in there
CommandMC
CommandMC2y ago
[cli] CRITICAL: Install directory "/home/deck/Games/Heroic/EnterTheGungeon" appears to be deleted, cannot launch Garlic!
Well, that seems rather clear
rare-sapphire
rare-sapphireOP2y ago
it was launching normally yesterday, and I didn't mess with any files im not sure what happened but the game is working now after i uninstalled and reinstalled, my data is also back ive uninstalled and reinstalled before and it didnt work is it possible to make a copy of the games save just in case something like this happens again?
CommandMC
CommandMC2y ago
Sure, your save data is in this folder: /home/deck/Games/Heroic/Prefixes/default/Enter the Gungeon/pfx/drive_c/users/steamuser/AppData/locallow/Dodge Roll/Enter the Gungeon
rare-sapphire
rare-sapphireOP2y ago
theres a bunch of files in there, should i copy the whole folder or just a specific file?
CommandMC
CommandMC2y ago
The whole folder is what's uploaded to Epic's cloud, so I'd guess that all of it is also required
rare-sapphire
rare-sapphireOP2y ago
thanks im trying to install some mods but for some reason the installed cant find the exe. I tried finding it manually but the installer uses it own file browser and not the native one, and for some reason the entire heroic games folder isnt appearing is that something you guys can help with or would I have to go to a forum for the games modding community? Also, is it possible to change the location of the games folder without breaking it?
metropolitan-bronze
metropolitan-bronze2y ago
I don't know how you are installing the mod, but you should use the option Run EXE in prefix in the game's settings in heroic that will run the installer in the context of the game prefix
rare-sapphire
rare-sapphireOP2y ago
That worked

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