Please refer to subpoint(s) 4.4 in #faq for further information regarding login issues.
If you are unable to receive the verification code, we recommend checking the following:
1. Please ensure that the email address you entered is the same as the one you have linked with your game account.
2. Please kindly check whether you have safelisted these 2 email accounts, "noreply@pubgmobile.com" and "service@pubgmobile.com".
3. Please check whether the verification code is in your spam folder.
4. Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
If the problem persists, please reach out to the in-game customer service. Refer to subpoint 5.4 in #faq for further information.
