Cloudflare Developers•3y ago

@Erisa | Support Engineer Would the Access Key IDs be any help for you to diagnose it?

Ttanglu so this only let me know which region for the auto bucket ? because I can look a...

Hello, I’m Allie!•11/4/23, 1:06 PM

It would give you the region of any bucket you provide

Kkev-ac Interesting, they are gone. I had this exact thing this day for another bucket b...

Erisa•11/4/23, 1:08 PM

Do you see any audit log entries corresponding to it? You may have to toggle showing user level actions

Kkev-ac @Erisa | Support Engineer Would the Access Key IDs be any help for you to diagno...

Erisa•11/4/23, 1:08 PM

Yes

lottor•11/4/23, 1:23 PM

Hi,
I am still encountering the "unauthorized" error when using R2. To provide some context, I have never experienced issues with the token in the past; I had been using it for a year without any problems. However, upon inspecting my logs, I noticed that the token stopped working at midnight (I suspect it might have expired). I went ahead and generated a new token, but I am still encountering the same error.

lottor•11/4/23, 1:25 PM

Good to know, thanks !

EErisa Do you see any audit log entries corresponding to it? You may have to toggle sho...

kev-acOP•11/4/23, 1:52 PM

I see the „Token create“ entries, but no deletion or expiration

EErisa Yes

kev-acOP•11/4/23, 1:55 PM

Sent you a PM with the details

WWormhole Hi, I just operated R2 bucket through the dashboard. I have linked a custom doma...

Wormhole•11/4/23, 1:56 PM

also, when i tried to download any object, it reported "Error 1014, CNAME Cross-User Banned". i didn't change any dns settings and i can't edit, as in dns management, it shows "This record was generated by Cloudflare R2. It can be modified by navigating to the bucket's Domain Access."
Ray ID: 820d5669789ce021
I tried to delete the bucket, it throw an error. The bucket is still there. When I want to enter it again, it throws another error showing "The specified bucket does not exist. (Code: 10006)".
It's a headache to be stuck here, any ideas please? Just help me to delete the bucket and the cname dns record.

lottor•11/4/23, 3:02 PM

Update, it seems that R2 is working again.I can view and upload files from my site again

PervySage•11/4/23, 3:15 PM

Still getting 10001 error on the dashboard for newly created buckets.

James•11/4/23, 4:23 PM

https://www.cloudflarestatus.com/incidents/gx41btmhkf9m was marked as resolved (a little early honestly, since it hasn’t actually been resolved yet), but are you still seeing issues now?

Authentication Errors On New R2 Tokens

tt2468•11/4/23, 4:52 PM

R2 in LAX seems to be worthlessly slow right now

tt2468•11/4/23, 4:53 PM

100MB file taking 4+ minutes to download

tt2468•11/4/23, 4:54 PM

roughly 1Mb/s, megabit

EErisa Hi all, we are looking into these issues right now, thank you for the reports

orkrist•11/4/23, 5:25 PM

thank you!

EW•11/4/23, 7:33 PM

I am still getting Unauthorized on my presigned GET requests. https://www.epicwar.com. All images fail to load and downloads don't work.

EW•11/4/23, 7:34 PM

@Erisa | Support Engineer are you aware of this?

EEW I am still getting Unauthorized on my presigned GET requests. <https://www.epicw...

W7T2A•11/4/23, 7:39 PM

Have you tried to generate a new auth token?
That solved my issue with unauthorized error

Original message was deleted

EW•11/4/23, 7:46 PM

I posted this morning (~10 hours ago) about the same thing and now people seem to think the problem is solved.

WW7T2A Have you tried to generate a new auth token? That solved my issue with unauthori...

EW•11/4/23, 7:47 PM

Yeah, when clicking to download something, the pre-signing is done on demand.

EEW Yeah, when clicking to download something, the pre-signing is done on demand.

kian•11/4/23, 7:51 PM

They meant if you've rolled the tokens used to presign.

kian•11/4/23, 7:52 PM

Presigning itself is an entirely client-side operation.

EW•11/4/23, 7:52 PM

oh, new tokens. i can try.

Kkian They meant if you've rolled the tokens used to presign.

EW•11/4/23, 7:57 PM

The token I have been using for a year was missing. I created a new one and now the site works.

EW•11/4/23, 7:58 PM

I have "No end date" on my tokens. Another one wasn't missing.

EW•11/4/23, 7:58 PM

Well. It works now, whew.

EW•11/4/23, 7:58 PM

Thanks so much for the pointers.

EW•11/4/23, 7:59 PM

okay okay

Original message was deleted

EW•11/4/23, 8:41 PM

done.

FFELIX Just a +1 on the 500 internal error when doing a PutObject. Weird coincidence as...

fernando•11/4/23, 9:13 PM

with my keys from yesterday I still get a 500, but I generated new keys and now it works

FELIX•11/4/23, 9:28 PM

great, just tried it out. same for me

twizycat•11/5/23, 5:49 AM

Any idea why I can't use the mirgrate feature? When I input my aws tokens, I am getting an error. I know they are valid keys because I just created and tested them before hand.

@Erisa | Support Engineer Would the Access Key IDs be any help for you to diagnose it?

Similar Threads