The super arena does not start. I am waiting for more than 10 minutes but it does not enter. What is

The super arena does not start. I am waiting for more than 10 minutes but it does not enter. What is the problem? The primary language is Arabic and the secondary language is empty.

LU3KY•11/8/23, 2:48 PM

If someone’s account sharing what’s the penalty for that if they got reported ?

KS ・ ShaYaN•11/8/23, 2:54 PM

Last option for hacked account ? If they linked Email and phone it will remove them ?

AAHMED The super arena does not start. I am waiting for more than 10 minutes but it doe...

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💀D3ATH💀•11/8/23, 3:18 PM

There might be less players available in that server at that time

sashapubg12•11/8/23, 3:31 PM

Why PUBG removed rain and thunder without mentioning it ?

Ssashapubg12 Why PUBG removed rain and thunder without mentioning it ?

xx•11/8/23, 3:44 PM

why not

SKY・HEADSHOT•11/8/23, 4:22 PM

My acc got hacked pls help

SSKY・HEADSHOT My acc got hacked pls help

xx•11/8/23, 4:23 PM

Please contact the costumer service

xx•11/8/23, 4:23 PM

check subpoint 5.4 in #faq

Xxx why not

sashapubg12•11/8/23, 4:35 PM

Because old players want it what u understand

Flipped_bear•11/8/23, 4:46 PM

Does popularity buy and sell violate the terms and services of pubgm?

Overlord•11/8/23, 4:50 PM

If i purchase UC through 30 days subscription, does it count in Purchase Rewards?

DOOM•11/8/23, 4:50 PM

Hi, when do we NA get the 2.9 update?

Its Christmas ❄•11/8/23, 4:50 PM

check #game-news

FFlipped_bear Does popularity buy and sell violate the terms and services of pubgm?

Yasser•11/8/23, 4:54 PM

Yes, selling popularity for real money or UC is a violation of PUBG MOBILE's terms of service. You can only exchange popularity for other popularity, not for money or UC.

OOverlord If i purchase UC through 30 days subscription, does it count in Purchase Rewards...

Yasser•11/8/23, 4:56 PM

No, the UC purchases should be made through in-game shop or through https://pubgmobile.com/pay to be able to claim the perks of Purchase Gifts event.

YYasser Yes, selling popularity for real money or UC is a violation of PUBG MOBILE's [te...

Flipped_bear•11/8/23, 4:57 PM

Can I report popularity selling groups and pages as cheating?

lalilulelo•11/8/23, 4:57 PM

I need help recovering my account. I have been hacked but to wait 7 more days before setting up 2FA. Can't reset password, because I get the "Too frequently" warning. Afraid the hacker will set up his own 2FA and lock me out. I've submitted a recovery request but says it takes up to 7 days. Please someone help.

DDOOM **Hi, when do we NA get the 2.9 update?**

Yasser•11/8/23, 4:57 PM

For the update schedule, please refer to this message: questions

Llalilulelo I need help recovering my account. I have been hacked but to wait 7 more days be...

Yasser•11/8/23, 5:00 PM

Regarding the message "Too frequently," you may try again at another time or after 24 hours. To recover your account, please contact customer service in-game so they can assist you with this issue. Refer to subpoint 5.4 in #faq for further information.

lalilulelo•11/8/23, 5:03 PM

I've already waited 24 hours, still nothing. I've contacted them through in game customer service 3 times, they keep saying things like "please don't share your password with anyone" or "look after your account", the messages look like generically automated responses. Zero help/investigation/action offered by them.
Edit: thanks for your help Yasser

FFlipped_bear Can I report popularity selling groups and pages as cheating?

Yasser•11/8/23, 5:06 PM

Yes, you can report content that sells accounts, UC, or popularity because it violates PUBG MOBILE's terms of service.

For more details, please refer to this link: https://pubgmobile.live/0a55b1.

Llalilulelo I've already waited 24 hours, still nothing. I've contacted them through in game...

Yasser•11/8/23, 5:13 PM

You can try contacting them again and providing more details about your issue, or wait until your recovery request is reviewed by customer service.

Yasser•11/8/23, 5:13 PM

You're welcome!

Deleted User 02nshywhs•11/8/23, 5:15 PM

So my game refuses to update, I’ve deleted the app and reinstalled and it keeps prompting me to update even though I can’t update

YYasser You can try contacting them again and providing more details about your issue, o...

lalilulelo•11/8/23, 5:17 PM

I appreciate your speedy responses, but this doesn't really help... Thanks anyway.

DDeleted User 02nshywhs So my game refuses to update, I’ve deleted the app and reinstalled and it keeps ...

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💀D3ATH💀•11/8/23, 5:19 PM

You’ll need to wait till update is available to you. And your getting this issue because the player your trying to invite has already updated the game.

�💀D3ATH💀You’ll need to wait till update is available to you. And your getting this issue...

Deleted User 02nshywhs•11/8/23, 5:20 PM

Great. Thanks.

DDeleted User 02nshywhs Great. Thanks.

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💀D3ATH💀•11/8/23, 5:27 PM

Your welcome

Dyno•11/8/23, 5:38 PM

Please do not use languages other than English, @KOKO. You may refer to our regional communities for other languages.

DDyno Please do not use languages other than English, @KOKO. You may refer to our [reg...

KOKO•11/8/23, 5:40 PM

@Yasser can i get help?

Yasser•11/8/23, 5:41 PM

Hello, @KOKO! How may we help you?

! K U R D Ø•11/8/23, 6:20 PM

ᗩᗰᖇ

! K U R D Ø•11/8/23, 6:20 PM

How can i get the reporter role ?

!! K U R D Ø How can i get the reporter role ?

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🪬 ᗩᗰᖇ 🧿•11/8/23, 6:21 PM

https://discord.com/channels/393088095840370689/1021559008370372648/1021559518490009712

! K U R D Ø•11/8/23, 6:25 PM

ᗩᗰᖇ

Bro can u come my dm ?

!! K U R D Ø @🪬 ᗩᗰᖇ 🧿 Bro can u come my dm ?

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🪬 ᗩᗰᖇ 🧿•11/8/23, 6:26 PM

EndriE21•11/8/23, 6:31 PM

Hello, I have trouble connecting to the game servers. I'm from Venezuela, and I got the error message "error:restricted area" while trying to play with my WiFi connection. However, I'm able to play just fine with my mobile data. What could be causing this issue?

COBRA•11/8/23, 6:32 PM

@Yasser I couldn't see any improvement notes regarding graphics among the PUBG Mobile update notes.

xXPLCTx•11/8/23, 6:34 PM

The amazing rebate event will continue to count what i spend or reset to 0 once i update to 2.9 version ? @Yasser

Example. Ive spent 2000uc and will it continue to calculate from 2000uc or reset to 0 uc once i update to version 2.9?

XxXPLCTx The amazing rebate event will continue to count what i spend or reset to 0 once ...

Yasser•11/8/23, 6:55 PM

The Amazing Rebate event ends on 14-11-2023 (UTC+0), so it should not be affected by updates. I will try to get confirmation about this for you, and I will reply in a new message when I am sure about it.

YYasser The Amazing Rebate event ends on 14-11-2023 (UTC+0), so it should not be affecte...

xXPLCTx•11/8/23, 6:58 PM

Okay. Waiting.

EEndriE21 Hello, I have trouble connecting to the game servers. I'm from Venezuela, and I ...

Yasser•11/8/23, 7:02 PM

Please share a screenshot of the issue you are facing.

Epistemopholic•11/8/23, 7:14 PM

If i buy a pack from Growth Pack event, does this UC also counts in Purchase Gift event? Like that i can get UC from Purchase Gift event as well for free.. please let me know..