PUBG MOBILE•3y ago

In version 2.9, the 90 FPS support has been added for these devices: Huawei Mate 60 Pro and Huawei M

In version 2.9, the 90 FPS support has been added for these devices: Huawei Mate 60 Pro and Huawei Mate 60.

QQuendi In version 2.9, the 90 FPS support has been added for these devices: Huawei Mate...

Elie•11/9/23, 10:11 AM

Why not p60 pro

Deleted User•11/9/23, 10:11 AM

I got ignored :/

EElie Why not p60 pro

QuendiOP•11/9/23, 10:11 AM

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

DDeleted User I got ignored :/

QuendiOP•11/9/23, 10:11 AM

How may we help you?

DDeleted User Click to see attachment

Deleted User•11/9/23, 10:12 AM

This

Deleted User•11/9/23, 10:12 AM

I've been waiting for 15 days but no result

QQuendi Devices with the minimum hardware requirements of 90Hz display refresh rate, and...

AACHAMP•11/9/23, 10:12 AM

How to change Glide button Position? It’s Interrupting The aim

DDeleted User I've been waiting for 15 days but no result

QuendiOP•11/9/23, 10:13 AM

Have you tried to check your email for a response from the customer service?

Deleted User•11/9/23, 10:13 AM

Yes

AAACHAMP How to change Glide button Position? It’s Interrupting The aim

QuendiOP•11/9/23, 10:14 AM

Can you share a screenshot of the option you are referring to?

QQuendi Devices with the minimum hardware requirements of 90Hz display refresh rate, and...

Elie•11/9/23, 10:14 AM

Filled it thx coz huawei p60 pro has 8gen1 and 120 hz

Deleted User•11/9/23, 10:15 AM

I checked my email but there's nothing

QuendiOP•11/9/23, 10:15 AM

Please record a video from in-game of your ticket you submitted to the customer service and your conversation with them and share the video recording here, @Deleted User.

Deleted User•11/9/23, 10:15 AM

EElie Filled it thx coz huawei p60 pro has 8gen1 and 120 hz 🌹

QuendiOP•11/9/23, 10:15 AM

You're welcome!

Deleted User•11/9/23, 10:20 AM

Idk how to find my in game ticket

QuendiOP•11/9/23, 10:22 AM

Did you submit the request through the Account Recovery tool, @Deleted User?

Deleted User•11/9/23, 10:23 AM

Nope :/

QQuendi Are you still facing the same issue?

erekle4329•11/9/23, 10:24 AM

all good already th though

Deleted User•11/9/23, 10:25 AM

How do I find the Account Recovery Tool?

QuendiOP•11/9/23, 10:27 AM

You can follow the guide in this video recording, @Deleted User: https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D. Please check if you are able to submit another request and submit the request with all the required and accurate information. If you are not able to submit a request, please let us know.

Eerekle4329 all good already th though

QuendiOP•11/9/23, 10:28 AM

Glad to hear that!

AACHAMP•11/9/23, 10:37 AM

AAACHAMP Click to see attachment

AACHAMP•11/9/23, 10:37 AM

@Quendi

QQuendi Did you submit the request through the Account Recovery tool, @Deleted User?

Deleted User•11/9/23, 10:38 AM

Wait I did

Deleted User•11/9/23, 10:38 AM

I did submit through Account Recovery Tool

Deleted User•11/9/23, 10:38 AM

So what now?

VerFallen•11/9/23, 10:44 AM

Hello, the UC purchases I uploaded to my Pubg account have been deleted from my account, what is the reason?

LostMANTASS•11/9/23, 10:48 AM

@Error When you announced this (first image), was your purpose to make fun of us? Why don't I see any devices from those that were voted but only 2 devices that were not even written?