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PUBG MOBILE•3y ago

Did you submit the request through the Account Recovery tool, @Deleted User?

Did you submit the request through the Account Recovery tool, @Deleted User?

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Deleted User

D

Deleted User•11/9/23, 10:23 AM

Nope :/

Quendi

QQuendi Are you still facing the same issue?

erekle4329

E

erekle4329•11/9/23, 10:24 AM

all good already th though

Deleted User

D

Deleted User•11/9/23, 10:25 AM

How do I find the Account Recovery Tool?

Quendi

Q

QuendiOP•11/9/23, 10:27 AM

You can follow the guide in this video recording, @Deleted User: https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D. Please check if you are able to submit another request and submit the request with all the required and accurate information. If you are not able to submit a request, please let us know.

erekle4329

Eerekle4329 all good already th though

Quendi

Q

QuendiOP•11/9/23, 10:28 AM

Glad to hear that!

AACHAMP

A

AACHAMP•11/9/23, 10:37 AM

AACHAMP

AAACHAMP Click to see attachment

AACHAMP

A

AACHAMP•11/9/23, 10:37 AM

@Quendi

Quendi

QQuendi Did you submit the request through the Account Recovery tool, @Deleted User?

Deleted User

D

Deleted User•11/9/23, 10:38 AM

Wait I did

Deleted User

D

Deleted User•11/9/23, 10:38 AM

I did submit through Account Recovery Tool

Deleted User

D

Deleted User•11/9/23, 10:38 AM

So what now?

VerFallen

V

VerFallen•11/9/23, 10:44 AM

Hello, the UC purchases I uploaded to my Pubg account have been deleted from my account, what is the reason?

LostMANTASS

L

LostMANTASS•11/9/23, 10:48 AM

@Error When you announced this (first image), was your purpose to make fun of us? Why don't I see any devices from those that were voted but only 2 devices that were not even written?

Screenshot_2023-09-12-13-27-13-505_com.discord.jpg

Screenshot_2023-11-08-08-41-26-612_com.android.chrome.png

Deleted User

DDeleted User I did submit through Account Recovery Tool

Quendi

Q

QuendiOP•11/9/23, 10:48 AM

Please keep an eye out on your email. The results of your request will be sent there.

Dyno

D

Dyno•11/9/23, 10:48 AM

Please contact the customer service for further assistance, @Furkiiii. Refer to subpoint 5.4 in #faq for further information.

erekle4329

E

erekle4329•11/9/23, 10:54 AM

@Quendi

erekle4329

E

erekle4329•11/9/23, 10:54 AM

idk if u remember but

erekle4329

E

erekle4329•11/9/23, 10:54 AM

my mic hasn’t worked since updating to iOS 7

erekle4329

E

erekle4329•11/9/23, 10:54 AM

They can’t hear me at all even though I have my mic on

erekle4329

E

erekle4329•11/9/23, 10:54 AM

I’ve tried everything

Quendi

QQuendi If you can illustrate the issue you have encountered through a video recording, ...

Quendi

Q

QuendiOP•11/9/23, 10:55 AM

Please refer to my previous response, @erekle4329.

Quendi

QQuendi Please keep an eye out on your email. The results of your request will be sent t...

Deleted User

D

Deleted User•11/9/23, 11:00 AM

Ok

erekle4329

Eerekle4329 @Quendi

Quendi

Q

QuendiOP•11/9/23, 11:02 AM

Replied to you in https://ptb.discord.com/channels/393088095840370689/1172128057428033576.

Dyno

DDyno Please contact the customer service for further assistance, @Furkiiii. Refer to ...

VerFallen

V

VerFallen•11/9/23, 11:07 AM

I created many support requests but no one was interested.

VerFallen

V

VerFallen•11/9/23, 11:08 AM

I'm getting ready to file a complaint now.

Quendi

QQuendi Please keep an eye out on your email. The results of your request will be sent t...

Deleted User

D

Deleted User•11/9/23, 11:20 AM

When it will be sent?

VerFallen

VVerFallen Hello, the UC purchases I uploaded to my Pubg account have been deleted from my ...

💀D3ATH💀

�

💀D3ATH💀•11/9/23, 11:23 AM

You bought it with midas buy glitch ?

VerFallen

V

VerFallen•11/9/23, 11:23 AM

Foxepin

VerFallen

VVerFallen Foxepin

💀D3ATH💀

�

💀D3ATH💀•11/9/23, 11:24 AM

You get support for purchase from in game.

VerFallen

V

VerFallen•11/9/23, 11:25 AM

No call back or response

VerFallen

VVerFallen Foxepin

Tสɴish

T

Tสɴish•11/9/23, 11:27 AM

What is this

LostMANTASS

LLostMANTASS @Error When you announced this (first image), was your purpose to make fun of us...

Error

E

Error•11/9/23, 11:30 AM

These devices have been added to our list and we will try our best to enable 90 FPS support for the top requests during version 2.9 or later.

VerFallen

VVerFallen No call back or response

💀D3ATH💀

�

💀D3ATH💀•11/9/23, 11:33 AM

You’ll get support for only in game purchases for other platforms you’ll need to contact them

AACHAMP

AAACHAMP Click to see attachment

Quendi

Q

QuendiOP•11/9/23, 11:34 AM

Hello! Yes, it is possible. It will be patched soon and then you will be able to adjust the option however you please. Thank you for raising this!

Mr Tandy

M

Mr Tandy•11/9/23, 12:00 PM

Help me please
I'm facing system error occured while login with Google account. How to solve this?

Mr Tandy

MMr Tandy Help me please I'm facing system error occured while login with Google account. ...

Srem

S

Srem•11/9/23, 12:03 PM

Make sure that you are signed into play store on the play store app and you are having a stable internet connection

Srem

S

Srem•11/9/23, 12:03 PM

Restart your device and try again

Mr Tandy

M

Mr Tandy•11/9/23, 12:04 PM

What is ikr?

Mr Tandy

M

Mr Tandy•11/9/23, 12:05 PM

@Srem

Mr Tandy

MMr Tandy What is ikr?

Srem

S

Srem•11/9/23, 12:07 PM

Sorry, typing error

Srem

SSrem Make sure that you are signed into play store on the play store app and you are ...

Mr Tandy

M

Mr Tandy•11/9/23, 12:14 PM

All are correct but I can't login

Quendi

QQuendi Hello! Yes, it is possible. It will be patched soon and then you will be able to...

AACHAMP

A

AACHAMP•11/9/23, 12:24 PM

Please With This It’s Difficult to aim

Error

EError These devices have been added to our list and we will try our best to enable 90 ...

Mr Tandy

M

Mr Tandy•11/9/23, 12:34 PM

I didn't get on my poco x3 pro

ECC9

E

ECC9•11/9/23, 12:54 PM

hello anyone got Riley as character? I wonder what his face looks like without his hat lol

ECC9

EECC9 hello anyone got Riley as character? I wonder what his face looks like without h...

💀D3ATH💀

�

💀D3ATH💀•11/9/23, 12:58 PM

You can ask in #pubg-mobile

ECC9

EECC9 hello anyone got Riley as character? I wonder what his face looks like without h...

Quendi

Q

QuendiOP•11/9/23, 1:06 PM

Hello! This how the character looks like:

Desktop_Screenshot_2023.11.09_-_18.04.27.83.png

Quendi

QQuendi Hello! This how the character looks like:

ECC9

E

ECC9•11/9/23, 1:07 PM

thank u very much!

Quendi

Q

QuendiOP•11/9/23, 1:07 PM

You're most welcome, @ECC9!

Quendi

QQuendi Hello! This how the character looks like:

💀D3ATH💀

�

💀D3ATH💀•11/9/23, 1:08 PM

To Rich

EndriE21

E

EndriE21•11/9/23, 1:13 PM

Hello, I have trouble connecting to the game servers. I'm from Venezuela, and I got the error message "error:restricted area" while trying to play with my WiFi connection. However, I'm able to play just fine with my mobile data. What could be causing this issue?

Quendi

QQuendi You're most welcome, @ECC9!

ECC9

E

ECC9•11/9/23, 1:14 PM

do u have Lorenzos face by any chance lol

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