Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community, @PICI234861.
We are unable to provide assistance if you do not ask a question or state a problem, @Cactus. Remember to read through #faq before asking questions in the support channels.
My VKontakte account was hacked about 2 months ago. After a long recovery, after logging into the game account, I noticed someone else's linked Google account. In my attempts to unlink this account through the game’s technical support, I was refused 2 times without justification. Therefore I want to restore my account through dialogue
At the moment I have full access to my mail (linked to my account for a very long time) and VKontakte page (also linked for a long time), I have checks that are about half a year old, as well as checks that are 30-40 days old